2018 Colorado Sectors Academy2018 Colorado Sectors Academy
Increase Engagement to Maximize Impact
Leveraging Technology to Increase Engagement
Southwest Colorado Healthcare Sector PartnershipRusty Connor & Ke Zhang
Oct 10, 2018
All the polls today are
Anonymous. Two ways to participate
1 2Browser Text message
2018 Colorado Sectors Academy
Use your text/message function and text
kezhang474 to number 22333
You will receive a message back saying
“You’ve joined Ke Zhang’s session
(KEZHANG474) …”
2018 Colorado Sectors Academy
Share Best Practices from Us, Create Ideas for You
Increase Awareness of Available Options
Encourage Experimenting and Exploring
Encourage Constant Learning
Encourage Experience Sharing
2018 Colorado Sectors Academy
Keep engaged to win a $20 prize
http://thedaily.case.edu/medical-school-researchers-win-first-prize-dermatology-poster-competition/
Ke Zhang
Rusty Connor
WHO are we? Southwest Colorado Healthcare Sector Partnership
Created in Nov. 2016
Aims to bring together
healthcare industry
leaders and community
partners at a single
table
History Partners Focuses Convening Team
Cover 5 counties in
SW CO
Providers (Hospitals,
clinics), Health
Department,
Workforce, Education,
Economic
Development, and
other Community-
Based Organizations,
etc.
Care Integration
Policy and Legislation
Workforce Development
2018 Colorado Sectors Academy
5 Counties
2 Native American tribes (UMUT & SUIT)
Resource disparities and silos
Competition vs. collaboration
No health alliance across counties
Geographic barriers
Bring 70+ people
from 35+ organizations
in 5 counties
to 1 table
Our Mission
2018 Colorado Sectors Academy
What does the TABLE look like?
2018 Colorado Sectors Academy
Where should the TABLE be?
What’s on the table?
2018 Colorado Sectors Academy
2018 Colorado Sectors Academy
2018 Colorado Sectors Academy
2018 Colorado Sectors Academy
Technologies/Tools that Match Your Needs
2018 Colorado Sectors Academy
Our General Needs
Cost
Accessibility
User-friendly/Easy-to-use
Sustainability
Reliability and security
Free / Low cost
Accessible to everyone
Already know / Easy to learn
Long-term sustainable
Reliable and safe/HIPAA
2018 Colorado Sectors Academy
Our Specific Needs – Information Sharing
Between Meetings During Meetings
One Table
Accessible to all
Everybody can contribute and
participate
Two-way communication
Information posting and document
storage
Private and secure
Consistency
Low cost
…
No sign-up / easy-to-use
Phone and computer friendly
Cross platforms/OS
Interactive/engaging (poll, document/screen
sharing)
Recording/documenting
Reliable and secure
Appreciation
Low cost
…
2018 Colorado Sectors Academy
One Table
How do we keep our partners engaged
between meetings?
2018 Colorado Sectors Academy
2018 Colorado Sectors Academy
Mail Merge – Individualized Mass Email Distribution
Dear all vs. Dear John
2018 Colorado Sectors Academy
Email Merge – individualized mass email distribution
Dear all vs. Dear John
2018 Colorado Sectors Academy
A common place
Two-way communication
Accessible
Easy to use
Low cost
Large capacity
Functions
2018 Colorado Sectors Academy
WHY HOW
A common place
Two-way communication
Accessible
Easy to use
Low cost
Large capacity
Functions
Announcement &
Discussion Post
Easy sign-up
Free
Members + Storage
Document Sharing
Email list, Web forum, etc.
2018 Colorado Sectors Academy
Challenges
Partial participation – Members vs. Non members
Unequal members – Gmail vs Non-Gmail
Low engagement - Web forum vs. Email list
Duplication – Email list vs. Outlook group
2018 Colorado Sectors Academy
Alternatives
Website
(combination)
Dashboard
(website, newsletter, emails, blogs, etc.)
2018 Colorado Sectors Academy
Google Group Alternative
Alternatives
Dashboard/BI Tools
AlternativesMeeting Scheduler
One Table
How do we keep our partners engaged
during meetings?
2018 Colorado Sectors Academy
2018 Colorado Sectors Academy
We need a meeting table
Accessible
Easy to use
Low cost
Capacity
Control + Function
Integratable
Security
2018 Colorado Sectors Academy
WHY HOW
We need a meeting table
Accessible
Easy to use
Low cost
Capacity
Control + Function
Integratable
Security
A virtual table
Internet + Laptop/phone
No sign-up/simple
Free account
Screen sharing, chats,
breakouts
Outlook, Gmail, Slack
Engagement tracking
2018 Colorado Sectors Academy
2018 Colorado Sectors Academy
Alternatives Differences
Pricing
Functions offered by free
version
Integration/package
Unique features
2018 Colorado Sectors Academy
WHY HOW
2018 Colorado Sectors Academy
Internet + Phone/laptop
Free version
Immediate feedback
Decision making
Equal participation
Data Recording
PPT friendly
Accessible
Easy to use
Low cost
Capacity
Control + Function
Integratable
Security
2018 Colorado Sectors Academy
How do we encourage our
partners to come to the table?
2018 Colorado Sectors Academy
Lunch and Learn
Knowledge Feast
Food for Thought
Brown Bag Club
Facts and Snacks
Meet and Eat
Information Buffet
Knowledge Nuggets
The Lunch Bunch
Information Chowdown
Data Bites
Eat, Drink, and Be Educated
Noontime Knowledge
Food and Facts
…
In-person Meetings
2018 Colorado Sectors Academy
Virtual MeetingsLunch and Learn
Knowledge Feast
Food for Thought
Brown Bag Club
Facts and Snacks
Meet and Eat
Information Buffet
Knowledge Nuggets
The Lunch Bunch
Information Chowdown
Data Bites
Eat, Drink, and Be Educated
Noontime Knowledge
Food and Facts
…
Lunch and Learn
Knowledge Feast
Food for Thought
Brown Bag Club
Facts and Snacks
Meet and Eat
Information Buffet
Knowledge Nuggets
The Lunch Bunch
Information Chowdown
Data Bites
Eat, Drink, and Be Educated
Noontime Knowledge
Food and Facts
…
2018 Colorado Sectors Academy
▪ Physical Gift Cards
▪ Email Gift Cards
Everybody can enjoy
Easy-to-manage
Flexible Denominations
Multiple incentive and delivery options
Easy Redemption
No fees or expiration dates
Consistency
▪ Bulk Gift Codes
▪ Others
310 million active customers
Share of US commerce: 49.1%
98% of Americans shop
2018 Colorado Sectors Academy
▪ Shop through Smile.Amazon.com instead of Amazon.com
▪ Choose “Southwestern Colorado Area Health Education
Center” as the organization you support
▪ Start shopping as you shop on Amazon before (no additional
cost for you), and Amazon will donate us 0.5% of the
purchasing price of anything you purchase.
Now every time you shop on
AMAZON, they will donate to us!
Only a few more clicks, No extra Cost
2018 Colorado Sectors Academy
Now it’s YOUR turn
2018 Colorado Sectors Academy
GROUP 1
GROUP 2
OR
GROUP 1
GROUP 2
What makes a good virtual
meeting, and how to maintain it?
What makes a bad virtual
meeting, and how to improve it?
2018 Colorado Sectors Academy
2018 Colorado Sectors Academy
What technology/tools can help
overcome __________?
No one-size-fits-all tool/practice
Constant evolution vs. adaptation
Identify your specific needs
Be patient and spend time exploring
Continue story sharing
Learn with and from each other
2018 Colorado Sectors Academy
Takeaways
2018 Colorado Sectors Academy
Get ready to win a $20 prize
http://thedaily.case.edu/medical-school-researchers-win-first-prize-dermatology-poster-competition/
Get your
phone ready!
Get your
laptop ready!
Please use your browser.
2018 Colorado Sectors Academy
https://tensionofharmony.com/2015/09/29/yes-i-love-technology/
2018 Colorado Sectors Academy
Thank You
2018 Colorado Sectors Academy
References
2018 Colorado Sectors Academy
• https://www.polleverywhere.com/
• https://blackfriday.com/news/amazon-prime-day
• https://expandedramblings.com/index.php/amazon-statistics/
• https://www.nchannel.com/blog/amazon-statistics/
• https://www.amazon.com/corporate-gift-
cards/b/ref=AI_WhyAmazonIncentivesPage_LeftNav_Ovview?ie=UTF8&node=15243182011&pf_rd_m=ATVPDKIKX0DER&pf_rd_s=merchandi
sed-search-leftnav&pf_rd_r=81C2CD20RQAR67QY8SC8&pf_rd_r=81C2CD20RQAR67QY8SC8&pf_rd_t=101&pf_rd_p=ed151c6c-ed06-4b27-
9bc4-701769b9cdf5&pf_rd_p=ed151c6c-ed06-4b27-9bc4-701769b9cdf5&pf_rd_i=15243186011
• Herb Shon & Laurie Smith (2011) A Review of Poll Everywhere Audience Response System, Journal of Technology in Human Services, 29:3,
236-245, DOI: 10.1080/15228835.2011.616475
• https://www.ncbi.nlm.nih.gov/pubmed/19588449/