Inspire Motivation. Increase Productivity. Maximize Performance.
COMPANY PROFILE
March 2012
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Company profile 2012
Who We Are
Incentives Solutions is a global provider of comprehensive performance measurement and
incentive pay systems that amplify both employee and channel partners’ performance, while
significantly reducing administrative and IT costs.
Established in 2002, Incentives Solutions has an installed base of over 70 Tier 1 and 2 companies
in the telecom, insurance, high-tech and other industries. Our field-proven Sales Performance
and Compensation Management solutions help you align employee and channel performance at
all levels and disciplines with your corporate objectives, growth targets and quest for excellence,
while reducing operational costs and maximizing the Return On Incentives (ROI).
What We Offer
Our flagship INCENTIVES-SPM offering is an innovative Compensation Management and Sales
Performance Management (SPM) solution that supercharges the performance of sales
operations, driving both revenues and profits. This holistic solution is used to manage incentives
programs for your own sales team as well as channel partners, based upon their targets and
actual performance. Using powerful analytics, the product translates your company’s strategic
goals into tactical incentives programs based upon your sales force's ability to meet and exceed
their established goals.
INCENTIVES-SPM is an integrated solution that motivates your sales force and maximizes
results:
Motivate sales and service staff. Offer any type of incentive program with a full spectrum of commissions for sales, customer contact centers (CSR), retail stores and service depots, channel distribution networks and other channels.
Full access to actionable information. Each employee, manager and channel has access to the most updated information from their own private desktop, including analytics-driven Next Best Action (NBA) suggestions, self-service tools, simulation capabilities and more.
Easily adapt compensation plans to market demands. Powerful and flexible tools facilitate the fast creation and implementation of customized incentive plans, including simulation and validation.
Implement changes in real-time. Our agile technology platform enables users to implement changes in real-time, providing employees with a full and transparent view of new incentive opportunities at all times.
3 Commercial Confidential March 2012
Company profile 2012
Predict future profits. Gain in-depth insight into operational processes and analytical requirements, enabling you to make sound business decisions based on comprehensive data and powerful analytics.
Regulatory and fiscal management. End-to-end auditing capabilities, log files and tracked changes, electronic signature and other tools eliminate overpayments and comply with SOX and internal regulations.
How You Benefit: Measurable Results and Fast ROI
By driving enhanced sales performance while streamlining incentives management processes,
INCENTIVES-SPM has enabled its customers to achieve outstanding results:
• 6% increase in quota attainment
• Double-digit top-line growth reported in sales campaigns
• 17% increase in attaining sales quotas
• 8-10% savings on the annual incentive-pay budget:
– Reduced IT and administration resources
– Better accuracy in incentive payments
– Financial overhead reduced dramatically
• 4% improvement in customer satisfaction due to improved performance and customer-centric approach of customer support reps
Selected Case Studies
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Company profile 2012
Blue-Chip Customer Base
Our rapidly growing customer base spans over 70 Tier 1 and 2 companies across multiple
verticals, including:
Telecom – mobile operators, ISPs, triple-play service providers (including dealer
management and call center)
Insurance companies - managing agents, agency performance and commissions
Call / Contact center operations
Enterprises with over 100 payees in high-tech, pharma and other segments (managing
sales, marketing, logistics and call center operations)