ICELW, New York, June 20101
PROJECT USABILITY : SCHMOOSABILITY
…what does it matter?
ICELW, New York, June 20102
PROJECT ZEN
ICELW, New York, June 20103
PROJECT ZEN
Development processes to improve organizational performance
ICELW, New York, June 20104
PROJECT DESIGN : ROLES
•Test Manager, Analysts
•Usability
•Instructional Designer
ICELW, New York, June 20105
PROJECT DESIGN
‘ The project manager must ensure that there is transparency of roles
across the project team...’
ICELW, New York, June 20106
PROJECT DESIGN
‘ Project team usability & user experience directed to combining effectively towards the creation & deployment of a user friendly product...’
ICELW, New York, June 20107
PROJECT DESIGN : COMMUNICATIONS
ICELW, New York, June 20108
INFORMATION GATHERING
•What information to capture?
•Who and what will you ask?
ICELW, New York, June 20109
USER CENTRED DESIGN
‘ UCD is about designing the
total user experience...’
ICELW, New York, June 201010
USABILITY
‘ The ease with which a user can successfully interact with and use an application, web site or process to achieve their goals...’
and project team
each other
ICELW, New York, June 201011
USABILITY
ICELW, New York, June 201012
USABILITY : COMMUNICATIONS
ICELW, New York, June 201013
USABILITY : COMMUNICATIONS
‘ A successful project team user experience will only occur if the communications strategy is implemented effectively...’
ICELW, New York, June 201014
WHEN THINGS GO WRONG
ICELW, New York, June 201015
WHEN THINGS GO WRONG : TESTING
ICELW, New York, June 201016
WHEN THINGS GO WRONG : TESTING
Test Plan about:
• Tasks and metrics• Scenarios to be used• Scripted into Test Cases
ICELW, New York, June 201017
WHEN THINGS GO WRONG : UI
ICELW, New York, June 201018
SUMMARY
• Communications strategy
• Include ALL stakeholders
• Project usability successful if team have clear understanding of their role
ICELW, New York, June 2010 1919
THANKS
ICELW, New York, June 2010 20
REFERENCES
Sandler, John ICELW 2010 Proceedings
www.dilbert.com
CONTACT
@greyrab (Twitter)