7/31/2019 IBC SWAZILAND - eRegulations 30052012
1/45
eRegulations.org
A turn-key tool for businessfacilitation
Improving the Business Climate inSwazilandEZulwini, 29-31 May 2012
7/31/2019 IBC SWAZILAND - eRegulations 30052012
2/45
Promoting transparency : Providing accurate and useful information to customers
Mapping challenges :Identifying bottlenecks and administrative obstacles
Monitoring progress :Capture a picture of where you stand in the reforms
Tracking results :Being sure that youre doing the rights things
Improving the business climate in Zimbabwe
What does eRegulations.org do?
7/31/2019 IBC SWAZILAND - eRegulations 30052012
3/45
A business facilitation tool dealing with administrativeprocedures (clarifying, simplifying, publicizing)
A network of committed countries : Rwanda, Ethiopia,Comoros / Cabo Verde / Tanzania and more!
Trade, business, investment are more effective if thereare (fair) rules and if these rules are well-known
An online service (eGov) : clarity, cost effectiveness,universal access, interactions
Improving the business climate in Zimbabwe
What is eRegulations.org ?
7/31/2019 IBC SWAZILAND - eRegulations 30052012
4/45
Improving the business climate in Zimbabwe
7/31/2019 IBC SWAZILAND - eRegulations 30052012
5/45
Improving the business climate in Zimbabwe
7/31/2019 IBC SWAZILAND - eRegulations 30052012
6/45
Improving the business climate in Zimbabwe
7/31/2019 IBC SWAZILAND - eRegulations 30052012
7/45
Improving the business climate in Zimbabwe
7/31/2019 IBC SWAZILAND - eRegulations 30052012
8/45
7/31/2019 IBC SWAZILAND - eRegulations 30052012
9/45
Improving the business climate in Zimbabwe
7/31/2019 IBC SWAZILAND - eRegulations 30052012
10/45
Improving the business climate in Zimbabwe
7/31/2019 IBC SWAZILAND - eRegulations 30052012
11/45
7/31/2019 IBC SWAZILAND - eRegulations 30052012
12/45
7/31/2019 IBC SWAZILAND - eRegulations 30052012
13/45
Improving the business climate in Zimbabwe
7/31/2019 IBC SWAZILAND - eRegulations 30052012
14/45
Improving the business climate in Zimbabwe
7/31/2019 IBC SWAZILAND - eRegulations 30052012
15/45
7/31/2019 IBC SWAZILAND - eRegulations 30052012
16/45
7/31/2019 IBC SWAZILAND - eRegulations 30052012
17/45
7/31/2019 IBC SWAZILAND - eRegulations 30052012
18/45
7/31/2019 IBC SWAZILAND - eRegulations 30052012
19/45
7/31/2019 IBC SWAZILAND - eRegulations 30052012
20/45
7/31/2019 IBC SWAZILAND - eRegulations 30052012
21/45
7/31/2019 IBC SWAZILAND - eRegulations 30052012
22/45
7/31/2019 IBC SWAZILAND - eRegulations 30052012
23/45
5 indicators assessing the ease of business procedures:
! Steps : interactions bw customer and one administration
! Entities : Administrations I have to meet
! Documents : Documents and forms I have to provide
! Costs : The price I have to pay
! Duration : The time it takes me
= our key targets to make a procedure simple (DB)
Improving the business climate in Zimbabwe
Simplifying procedures
7/31/2019 IBC SWAZILAND - eRegulations 30052012
24/45
7/31/2019 IBC SWAZILAND - eRegulations 30052012
25/45
7/31/2019 IBC SWAZILAND - eRegulations 30052012
26/45
4 guiding principles :
! Complying in a more favorable way with business laws(suppression of useless requisites). Ex: ID
! Regrouping functional steps (saving time and energyfor investors). Ex: Payment, One Stop Shop
! Reducing information asked by administrations (too
much paper
). Ex: single form, computerizing ! Reducing costs (incentives, regional competition). Ex:
cost analysis, regional benchmarking
Improving the business climate in Zimbabwe
Simplifying procedures (ced)
7/31/2019 IBC SWAZILAND - eRegulations 30052012
27/45
7/31/2019 IBC SWAZILAND - eRegulations 30052012
28/45
7/31/2019 IBC SWAZILAND - eRegulations 30052012
29/45
7/31/2019 IBC SWAZILAND - eRegulations 30052012
30/45
7/31/2019 IBC SWAZILAND - eRegulations 30052012
31/45
It is online : transparent and easy access, enhancingvisibility (referencing, Google Ads, weblinks, stats)
Traditional and creative tools : eRegulations app.,investors guides, leaflets and flyers, cartoons, plays
Media coverage : articles, interviews or advertisementon television, radio or in newspapers
Briefing sessions, training workshops for private anpublic sectors (customer service approach)
Improving the business climate in Zimbabwe
Publicizing procedures
7/31/2019 IBC SWAZILAND - eRegulations 30052012
32/45
Improving the business climate in Zimbabwe
Online communication
7/31/2019 IBC SWAZILAND - eRegulations 30052012
33/45
Improving the business climate in Zimbabwe
Communication tools
7/31/2019 IBC SWAZILAND - eRegulations 30052012
34/45
Improving the business climate in Zimbabwe
Media coverage
7/31/2019 IBC SWAZILAND - eRegulations 30052012
35/45
Improving the business climate in Zimbabwe
Information briefings
7/31/2019 IBC SWAZILAND - eRegulations 30052012
36/45
Sharing at regional and international levels : goodpractices, monitoring progress, integration (COMESA)
Accessing to international and multilateral forums :COMESA workshops, UNCTAD conferences, etc
Assisting in technical dialogue with specializedinstitutions assessing business environment (DB)
Developing innovative tools for fostering continentaldialogue, cooperation and benchmarking (UEMOA)
Improving the business climate in Zimbabwe
Publicizing procedures (ced)
7/31/2019 IBC SWAZILAND - eRegulations 30052012
37/45
7/31/2019 IBC SWAZILAND - eRegulations 30052012
38/45
7/31/2019 IBC SWAZILAND - eRegulations 30052012
39/45
7/31/2019 IBC SWAZILAND - eRegulations 30052012
40/45
7/31/2019 IBC SWAZILAND - eRegulations 30052012
41/45
7/31/2019 IBC SWAZILAND - eRegulations 30052012
42/45
7/31/2019 IBC SWAZILAND - eRegulations 30052012
43/45
7/31/2019 IBC SWAZILAND - eRegulations 30052012
44/45
What is eRegulations A tool for clarifying, simplifyingand publicizing business procedures > a businessfacilitation tool and a vehicle for reforms.
What is not eRegulations A costly IT project with tonsof hardware and computers with a strong need for nerdengineers that you dont understand.
A secret recipe for DB reforms? Not one singlesecret recipe, but some ingredients that can be used.eRegulations: an innovative tool for a good cuisine.
Improving the business climate in Zimbabwe
Conclusions
7/31/2019 IBC SWAZILAND - eRegulations 30052012
45/45