2 5 V I E W S F O R O P T I M I Z I N G A H I G H - P E R F O R M I N G W O R K F O R C E
HRProfitability
“Organizations with more effective
hiring systems rank higher in
financial performance, productivity, quality,
customer satisfaction, employee satisfaction
and retention.” Inc. Magazine
“Work is love made visible.”Kahlil Gibran
‘Fit’ reflects the behaviour and interest needed to succeed in a job
H R P r o f i t a b i l i t y
…and don’t believe everything you read in a resume.
Never judge a book by it’s cover…
HIRING
H R P r o f i t a b i l i t y
A Company Is Known By
The People It Keeps
H R P r o f i t a b i l i t y
Psychometric assessments help to uncover important
information about a candidate that is not likely to surface
during an interview…
… e s p e c i a l l y i f t h e i n t e r v i e w e r i s s t a r - s t r u c k .
INTERVIEWS
H R P r o f i t a b i l i t y
Use the character is t ics
d isp layed by h igh-per forming
employees in the i r respect ive ro les
as models for prospect ive h i res.
H R P r o f i t a b i l i t y
can explain the root of employee behaviour, thinking styles, work interests and how they are tied to job performance.
ASSESSMENTS…
Does your organization assess people for job fit
and compatibility with their boss?
You’re certain to boost productivity and retention,
if you do.
H R P r o f i t a b i l i t y
It’s sad when the people you know become people you knew, especially when they made such a profound impact on your company.
TURNOVER
“The only way to do great work is to love what you do.”
– Steve Jobs
PERFORMANCE
H R P r o f i t a b i l i t y
Untrained employees take up to SIX times longer to perform the same task
as trained employeesSource: HP
H R P r o f i t a b i l i t y
Skills can be taughtbut behaviours are much more difficult to change.It takes tremendous effort and motivation to modify natural behaviour.
DEVELOPMENT
H R P r o f i t a b i l i t y
HARD WIRED Praise for good work releases
Dopamine in the brain..
Our brain chemistry is wired to
respond positively to it …
repeatedly!
LEADERSHIP CHARISMA
EQUATION:
“If YOU can make a positive difference in the way
people feel, or in how well they do, they will
find YOU charismatic.” Deiric McCann
“A major reason capable people fail to advance is that they don’t work well with their colleagues.”
Lee Iacocca
H R P r o f i t a b i l i t y
When priorities and goals are unclear, the ball gets dropped, tensions rise, confusion sets in and productivity plummets.
WORKING TOGETHER
H R P r o f i t a b i l i t y
Is the meaning of your communication what you want to convey or how it is perceived?
… the meaning is the response you get.H R P r o f i t a b i l i t y
COLLABORATION
Working alone is tough. It’s so much easier when you divide up tasks that play to each other’s
strengths.H R P r o f i t a b i l i t y
Managers and employees who
unders tand each other ’s work s ty les
wi l l bet ter unders tand how to
communicate and
work together e ffec t ive ly.
“I’ve learned that people will forget what you said,
people will forget what you did, but people will
NEVER forget how you made them FEEL.”
ENCOURAGEMaya Angelou
Research finds that learning occurs best when there are 3.57 positive messages for every negative 1.
Try a similar 4:1 ratio with employees.
If we can’t find the time to do it right the first time,
when will we have time to do it over?
EFFICIENCY
WORKFORCE OPTIMIZATIONRedeploy
underperformers
Uncover the hidden
gems
Lose your bad
apples
Never stop looking for
high-quality, outside people
At the end of the day, your company’s
productivity determines your profitability.
Therefore, at the crack of dawn, your
workforce should rise and shine with the
ability to perform their jobs to their
fullest potential.
““
Maureen S. Catania