HOW WE’VE DESIGNED PROBABLY THE BIGGEST

INTRANET IN POLAND

12 subsidiaries

over 26 000 employees

over 15 000 office employees

General concept

Card sorting

Testing wireframes

Analysis Concept Design Research

Workshops

Benchmark

User stories

Functional specification

Survey

Personas

Strategy Wireframes

Specification

Usability/ eyetracking testing

Design

Audits

Graphical specification

Etnographic studies

Difficulties with finding interesting informations;

653

Too much content; 119

Too much graphic; 36

Complicated site structure; 256

Complicated depatments naming; 177

Unfriendly layout; 142

Difficult language of the site; 57

Too small font size impade the reading; 137

Too slow page loading; 348

Which of the following problems you encounter using the intranet?

Difficulties with finding interesting informations;

653

Too much content; 119

Too much graphic; 36

Complicated site structure; 256

Complicated depatments naming; 177

Unfriendly layout; 142

Difficult language of the site; 57

Too small font size impade the reading; 137

Too slow page loading; 348

Which of the following problems you encounter using the intranet?

Finding right information

Difficulties with finding interesting informations;

653

Too much content; 119

Too much graphic; 36

Complicated site structure; 256

Complicated depatments naming; 177

Unfriendly layout; 142

Difficult language of the site; 57

Too small font size impade the reading; 137

Too slow page loading; 348

Which of the following problems you encounter using the intranet?

Slow loading time

Difficulties with finding interesting informations;

653

Too much content; 119

Too much graphic; 36

Complicated site structure; 256

Complicated depatments naming; 177

Unfriendly layout; 142

Difficult language of the site; 57

Too small font size impade the reading; 137

Too slow page loading; 348

Which of the following problems you encounter using the intranet?

Complex structure

39 14 76 47

487

105

611

485

583

991

423

578

The company's news Contacts details (mobile number, e-mail adress)

Organizational structure Templates

never occasionally often

Rate level and type of usage of the different intranet’s functions

Rate level and type of usage of the different intranet’s functions

News Contacts Org. structure

Templates

INFORMATION SILOS

CONTACTS KNOWLEDGE TASKS

NEW EMPLOYEE

270 LOCATIONS

SHAPING THE ORGANIZATION

HOW TO WRITE?

25 INTERNAL PR MOVIES 20 SCREENCASTS „MAKING OF” MOVIE

TAURONET WORKS

STATISTICS

OVER 20 000 PROFILES 8 000 EVERYDAY USERS 240 000 DOCUMENTS DOWNLOADED

LESSONS LEARNED

UX PERSPECTIVE

PM, IT, USERS

RESPONSIBILITY

PRIORITIZE: CONTACTS AND KNOWLEDGE

MAKE IT FAST

INTRANET IS A PROCESS

KEEP IT OPEN DESIGN RULES

PHOTOS USED IN THIS PRESENTATION BELONG TO THEIR RESPECTIVE OWNERS. PLEASE DO NOT USE THEM WITHOUT PROPER PERMISSION.