SAM TARDIF TEAM LEAD ATLASSIAN @SAMTARDIF
How we re-imagined and simplified Confluence bit by bit
Big cool statistic
2,569
Add-Ons in Marketplace
fear
Big cool statistic
2,569
Add-Ons in Marketplace
Big cool statistic
2,569
Add-Ons in Marketplace
#courage
Big cool statistic
2,569
Add-Ons in Marketplace
framework
Big cool statistic
2,569
Add-Ons in Marketplace
fear
Mia Framework Shiny
Outline
Resume
Consume
CreatePages, blogs, questions, Mia likes to create some content.
Mia spends a lot of her time consuming content.
Mia often needs to get back to things she has seen or worked on.
Resume
ConsumeMia spends a lot of her time consuming content.
Mia often needs to get back to things she has seen or worked on.
Resume
Consume
I saw this the other day and I want to find it again
Im interested in whats happeningId like to browse my teams work
Alana shared this with me last weekI refer to this all the timeId like to continue working on something that I started yesterday
Just too complicated for the work style we do. I like what it does, if it was just simplified it would be great.A N O N Y M O U S N P S F E E D B A C K
Big cool statistic
2,569
Add-Ons in Marketplace
Most users live in
space
1
Mia
Remove features Dashboard Space navigation
Three big rocks
Big cool statistic
2,569
Add-Ons in Marketplace
remove features
Removing something that a team depends on
FEAR
Resume
Consume
I saw this the other day and I want to find it again
Im interested in whats happeningId like to browse my teams work
Alana shared this with me last weekI refer to this all the timeId like to continue working on something that I started yesterday
Resume
Consume
I saw this the other day and I want to find it again
Im interested in whats happeningId like to browse my teams work
Alana shared this with me last weekI refer to this all the timeId like to continue working on something that I started yesterday
!
!
very littleof the time
someof the time
mostof the time
allof the time
fewof the people
someof the people
mostof the people
allof the people
Status updates
User menu
Create a status
List your statuses
Lots of prime realestate in the user menu.
A simple dialog box for creating a text status.
User menu
Create a status
List your statuses
Another tab in the users profile.
User menu
Create a status
List your statuses
!
!
very littleof the time
someof the time
mostof the time
allof the time
fewof the people
someof the people
mostof the people
allof the people
No brainer, right?
Change management
Theres still someone using a low use feature
Vendors needlove, too
Technical debt can be a bit
overwhelming
So, we learnt some things
Big cool statistic
2,569
Add-Ons in Marketplace
new dashboard
We dont know much about current
dashboard usage
FEAR
Resume
Consume
I saw this the other day and I want to find it again
Im interested in whats happeningId like to browse my teams work
Alana shared this with me last weekI refer to this all the timeId like to continue working on something that I started yesterday
Resume
Consume
I saw this the other day and I want to find it again
Im interested in whats happeningId like to browse my teams work
Alana shared this with me last weekI refer to this all the timeId like to continue working on something that I started yesterday
Big cool statistic
2,569
Add-Ons in Marketplace
experiments
My Space
Space Directory
A dashboard that remembers the space you were in last, and shows you a summary of that space.
My Stuff
A dashboard that acts as a landing board for navigating into a space, just like the space directory.
My Space
Space Directory
My Stuff
A dashboard that was more content-focused, surfacing recent pages, favourite pages, and tasks along with spaces.
My Space
Space Directory
My Stuff
Spending too little time to polish your
experiments can be costly
You need to change a lot for people to notice
Opt-out rates are a great measure of
preference
So, we learnt some things
Big cool statistic
2,569
Add-Ons in Marketplace
space navigation
Will our fundamental change to the product
help users GSD?
FEAR
Resume
Consume
I saw this the other day and I want to find it again
Im interested in whats happeningId like to browse my teams work
Alana shared this with me last weekI refer to this all the timeId like to continue working on something that I started yesterday
Resume
Consume
I saw this the other day and I want to find it again
Im interested in whats happeningId like to browse my teams work
Alana shared this with me last weekI refer to this all the timeId like to continue working on something that I started yesterday
Get Mia back to her space
Make her space clearer
Separate navigating and consuming
Big cool statistic
2,569
Add-Ons in Marketplace
Be bold, but be right.M AT T H E W L AW R E N C E , AT L A S S I A N
Big cool statistic
2,569
Add-Ons in Marketplace
simplicity, quantified
Big cool statistic
2,569
Add-Ons in Marketplace
IRL NPS
Big cool statistic
2,569
Add-Ons in Marketplace
NavDex
Big cool statistic
2,569
Add-Ons in Marketplace
experiments, again
sidebar #1 sidebar #2
Opt-in
OFF ON
beta testers50k
Quantitative qual
OFF ON
Thanks for trying out our new navigation.What did you think?
Leave Feedback
pieces of feedback2.5k
Questions Calendars Custom
Questions Calendars Custom
Questions Calendars Custom
Staged rollout
Qualitative feedback from
A/B testing is gold
Opt-in tests get you more than just
early adopters
Dont expect a definitive
measurement of simplicity
So, we learnt some things
Big cool statistic
2,569
Add-Ons in Marketplace
Takeaways
1. Be fearful, its healthy
2. Know who youre simplifying for
3. Simplicity is a constant battle
Thank you!
SAM TARDIF TEAM LEAD ATLASSIAN @SAMTARDIF
Creditshttps://unsplash.com/search/photos/roller%20coaster?photo=FOsina4f7qMhttp://s2.quickmeme.com/img/4d/4de0d2dc9c23c1a41dd87d81fb05fc307d318ab923ca05e94518c62b51b51d61.jpghttp://jasoncrawford.org/2012/04/how-to-cope-with-the-gmail-redesign/https://i1.wp.com/fusion.net/wp-content/uploads/2016/09/gettyimages-599936478.jpg?resize=1600%2C900&quality=80&strip=allhttps://hd.unsplash.com/photo-1453806839674-d1a9087ca1edhttp://www.clipartbay.com/cliparts/cute-cartoon-unicorn-clip-art-wzce9ve.pnghttp://cliparts.co/cliparts/pio/5xG/pio5xG7ET.pnghttps://hd.unsplash.com/photo-1465788786008-f75a725b34e9https://hd.unsplash.com/photo-1456824399588-844440089f4bhttps://hd.unsplash.com/photo-1444228250525-3d441b642d12https://blog.intercom.com/before-you-plan-your-product-roadmap/https://hd.unsplash.com/photo-1462212210333-335063b676bchttps://hd.unsplash.com/reserve/Af0sF2OS5S5gatqrKzVP_Silhoutte.jpghttp://vignette2.wikia.nocookie.net/lossimpson/images/5/55/Desconocido.png/revision/latest?cb=20150614004847&path-prefix=eshttps://hd.unsplash.com/photo-1458040937381-49c067dfd49ahttps://hd.unsplash.com/photo-1434056886845-dac89ffe9b56https://hd.unsplash.com/photo-1459478309853-2c33a60058e7https://hd.unsplash.com/photo-1468933957718-41745382af9chttps://hd.unsplash.com/photo-1470848051974-964b789cb6fahttps://hd.unsplash.com/photo-1446329360995-b4642a139973https://images.unsplash.com/reserve/wi9yf7kTQxCNeY72cCY6_Images%20of%20Jenny%20Lace%20Plasticity%20Publish%20(4%20of%2025).jpg?ixlib=rb-0.3.5&q=80&fm=jpg&crop=entropy&cs=tinysrgb&s=60b4f7d8343a24d40067b0bfd998514ehttps://hd.unsplash.com/photo-1416339306562-f3d12fefd36fhttps://hd.unsplash.com/photo-1469313785555-277fa0c1dc9ehttps://hd.unsplash.com/photo-1461950209984-1ce1f03a1be9https://hd.unsplash.com/photo-1464716821973-e1031cfa43dchttps://hd.unsplash.com/photo-1468070454955-c5b6932bd08d
https://unsplash.com/search/photos/roller%20coaster?photo=FOsina4f7qMhttp://s2.quickmeme.com/img/4d/4de0d2dc9c23c1a41dd87d81fb05fc307d318ab923ca05e94518c62b51b51d61.jpghttp://jasoncrawford.org/2012/04/how-to-cope-with-the-gmail-redesign/https://i1.wp.com/fusion.net/wp-content/uploads/2016/09/gettyimages-599936478.jpg?resize=1600%2C900&quality=80&strip=allhttps://hd.unsplash.com/photo-1453806839674-d1a9087ca1edhttp://www.clipartbay.com/cliparts/cute-cartoon-unicorn-clip-art-wzce9ve.pnghttp://cliparts.co/cliparts/pio/5xG/pio5xG7ET.pnghttps://hd.unsplash.com/photo-1465788786008-f75a725b34e9https://hd.unsplash.com/photo-1456824399588-844440089f4bhttps://hd.unsplash.com/photo-1444228250525-3d441b642d12https://blog.intercom.com/before-you-plan-your-product-roadmap/https://hd.unsplash.com/photo-1462212210333-335063b676bchttps://hd.unsplash.com/reserve/Af0sF2OS5S5gatqrKzVP_Silhoutte.jpghttp://vignette2.wikia.nocookie.net/lossimpson/images/5/55/Desconocido.png/revision/latest?cb=20150614004847&path-prefix=eshttps://hd.unsplash.com/photo-1458040937381-49c067dfd49ahttps://hd.unsplash.com/photo-1434056886845-dac89ffe9b56https://hd.unsplash.com/photo-1459478309853-2c33a60058e7https://hd.unsplash.com/photo-1468933957718-41745382af9chttps://hd.unsplash.com/photo-1470848051974-964b789cb6fahttps://hd.unsplash.com/photo-1446329360995-b4642a139973https://images.unsplash.com/reserve/wi9yf7kTQxCNeY72cCY6_Images%20of%20Jenny%20Lace%20Plasticity%20Publish%20(4%20of%2025).jpg?ixlib=rb-0.3.5&q=80&fm=jpg&crop=entropy&cs=tinysrgb&s=60b4f7d8343a24d40067b0bfd998514ehttps://hd.unsplash.com/photo-1416339306562-f3d12fefd36fhttps://hd.unsplash.com/photo-1469313785555-277fa0c1dc9ehttps://hd.unsplash.com/photo-1461950209984-1ce1f03a1be9https://hd.unsplash.com/photo-1468070454955-c5b6932bd08d