How Today’s Marketers Are Using Social Media
How Today’s Marketers Are Using Social Media• While social media has the potential to increase and monitor brand
awareness and drive lead generation, most organizations and marketers are still not sure how to go about it. At the same time, social media spend is seeing the biggest growth as a % of marketing budgets.
• In this session, you’ll learn about how leading marketers are using social media and what results they’re able to achieve.
SLIDE :2
AgendaHOW TODAY’S MARKETERS ARE USING SOCIAL MEDIA• What are they using it for?• How are they going about it?• What results are they seeing?• What are the best practices?
• Discussion with Question & Answers
Speakers• Joe Lucas
– InsideView, Senior Marketing Manager
• Cynthia Countouris – Accolo, VP Marketing
• Ellen Valentine – SilverPop, Evangelist
• Koka Sexton– InsideView, Director Social Strategy
CYNTHIA COUNTOURIS
SLIDE :5
Leveraging Social Media at Accoloa unique vantage point
1. Career Opportunity (Job) Marketing____
2. Corporate Leadership and Branding3. Product Marketing and Sales Engagement4. Customer Retention and Support 5. Product Roadmap / Feedback
____6. Enterprise Social Networking (SocialText)SLIDE :6
Corporate Leadership and Brandingdiffering sites provide differing value
SLIDE :7
SLIDE :8
And Be Social!make it fun and easy to share
ELLEN VALENTINE
SLIDE :9
Facebook: Social – Newsletter Opt-in
1,415 sign-ups via our Facebook page in 9
months.
Find out how To do this:
http://bit.ly/zCg7Lm
66% Prefer Social Sign in
Registration
Email Follow up
Automated Emails
Automation Nurturing Meaningful Interactions
Business RulesDynamically Generate Content
Marketing AutomationAlign your marketing department with your customer
KOKA SEXTON
SLIDE :14
Social Media @InsideView
• Branding• Engagement• Lead Generation• Customer Retention
SLIDE :15
The ROI: Social Marketing Skill Levels
Skill Level 1
• Fans Followers and Subscribers
Skill Level 2
• Social Media Engagement
Skill Level 3
• New leads and Revenue
Skill level 4
• Enchantment
SLIDE :16
New Leads
Community
Top of funnel lead gen
Social channels have a large reach that can be used to communicate as well as generate new leads from multiple sources.
• Product• Webinars• Papers
Targeting new leads through social media
Focus • Bio searches• Tweet searches
Gain Attention• Follow• Communicate• Push content
Capture• MQL data• Push additional
content• Feedback & Shares
Imagine the machine you would create if sales people understood this.
Discussion Topics
• How are you leveraging social media?• What are your goals for social media?• How does sales align to social marketing?• What tools are working?• How do you measure engagement?• How are you able to show ROI and results?• How are you using social activity during lead nurturing?• What are your plans for social media in the future?
SLIDE :19
Key Takeaways
1. Know your audience, know your objective(s) and how you’ll measure them
2. Don’t bite off more than you can chew3. Keep your eyes open. This industry is still in the formative stages4. Be Social! Have fun! You’re creating human relationships
SLIDE :20