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How to prevent international roaming charges from hitting your organisation’s pocket
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Most users aren’t aware that they’re consuming international data, while others simply rely on their carriers to inform them of their options. Generally, carriers haven’t done a good job of educating their users about plan options when travelling internationally.
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The price that users pay is determined by the local carrier
Why are international rates so expensive?
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International roaming – voice: AT&T, Sprint, and Verizon Wireless offer
monthly rate plans that reduce the per-minute call in several countries.
Plan options in the US
Schematic ? Carrier Data plan
monthly cost Data included Notes
AT&T USD 30 120MB Additional plans available
Verizon USD 25 100MB Only plan available
Sprint* n/a n/a Pay-per-use with a data rate from USD 0.002/KB to USD 0.008/KB in CDMA countries and USD 0.019/KB in GSM countries
T-Mobile** USD 0 Unlimited
2G technology supported. Expect network speeds at around the same level as if you were throttled – around 128kbps, which is sufficient to handle emails, social network status updates, and music streaming, but limited to no video streaming
T-Mobile** USD 100 100MB
Around 128kbps, which is sufficient to handle emails, social network status updates, and music streaming, but limited to no video streaming
* Sprint does not offer any international data plans for their customers.
** T-Mobile includes international roaming in more than 100 countries for customers on the Simple Choice Plans at no extra charge.
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Best practices 1. Negotiate your contracts.
Organisations can reduce their international rates significantly by reviewing their usage patterns
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Best practices 2. Activate the international feature
before travelling overseas.
For the not-so-frequent traveller, switching the international feature off, and on, is a good idea.
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Best practices 3. Use free apps
3.1 Use voice-over-IP (VoIP) – low rates for voice calls. 3.2 Mobile messaging apps.
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Best practices 4. Turn off data connection and
messaging services.
Disabling the data connection on the device will help the consumer avoid any accidental data or text charges
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Best practices 5. Take advantage of Wi-Fi
Use Wi-Fi hotspots, whenever andwherever possible
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Remember, it only takes one user without a data plan to cause a significant overage in your telecom budget
Copyright © 2014 Dimension Data
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