HOW TO GET QA STARTED EARLY IN THE PROJECT?
MAIJA SANISALO
MAIJA SANISALO10+ YEARS TEST- AND QA MANAGEMENT
10+ YEARS PROCESS IMPROVEMENT
8+ YEARS DATA MANAGEMENT
7+ YEARS MDM
6+ YEARS DATA QUALITY MANAGEMENT
2
PROJECT
DEFINITION OF A PROJECT
• ORDER OF TASKS
• PLANNED END TO END
• TIED TO TIME, RESOURCES AND REQUIREMENTS
• DEFINED RESULTS
• SCHEDULE
• BUDGET
• LIMITS THE AMOUNT OF PEOPLE, MATERIAL AND CAPITAL
SUCCESSFUL PROJECT
• ORGANIZED, WELL DEFINED APPROACH
• COMMITMENT OF THE PROJECT TEAM
• BALANCE
• TIME
• RESOURCES
• RESULTS
• CUSTOMER SATISFACTION
3
HUMAN
FACTOR
QUALITY
ASSURANCE
CIP
4
HUMAN FACTOR
5
• SUBJECT MATTER EXPERT
• GET EXCITED
• DOES NOT COME BY WAITING – TAKE IT
• CREATE EXCITEMENT FOR YOUR SELF
AND YOUR TEAM
• PARTICIPATE
• TAKE PART ALSO IN OTHER AREAS
THAN YOUR OWN
• UNDERSTAND
• WHAT, WHY AND HOW
• LEARN
• ALWAYS
• NEVER THINK THAT YOU UNDERSTAND
OR KNOW EVERYTHING
• TEACH
• SHARE YOUR KNOWLEDGE
• NEVER BE AFRAID TO SHARE FROM
YOURSELF
• NEEDS
• AS A QUALITY MANAGER – ANALYZE
NEEDS
• AS A CUSTOMER – UNDERSTAND THE
NEEDS
• PROFESSIONALISM
• DO YOU KNOW EVERYTHING?
• ARE YOU PERFECT?
SALES PERSON
7
HUMAN
PROCESS
QUALITY ASSURANCE
CONTINUAL IMPROVEMENT PROCESS
9
• SPONSOR IS THE MOST IMPORTANT
WITH ALL DEVELOPMENT
• DMAIC
• DEFINE – SOUND OF CUSTOMER
• MEASURE – IMPORTANT VIEWS,
MEANINGFUL DATA
• ANALYZE – DON’T ASSUME, ANALYZE
• IMPROVE – CHOOSE CORRECTIONS
AND ACT
• CONTROL – MAKE SURE, YOU DON’T
SLIP
• 5 WHY’S
• TOOL FOR EVERYONE
• ENABLES JOINED UNDERSTANDING
• TAKES THE SUBJECT TO DETAILED
ENOUGH LEVEL
• CRITICAL TO QUALITY TREE
• 100% QUALITY IS NOT ALWAYS A MUST
• ROOT CAUSE ANALYSIS
• ANALYZE AND LEARN
• MISTAKES ARE IMPORTANT FOR
DEVELOPMENT
CONCLUSIONS
• ORGANIZED, WELL DEFINED APPROACH
• LEARN
• TEACH
• PROCESS
• DMAIC
• COMMITMENT OF THE PROJECT TEAM
• UNDERSTAND
• GET EXCITED
• PARTICIPATE
• PEOPLE
• SPONSOR
• BALANCE
• NEEDS
• PROFESSIONALISM
• QUALITY ASSURANCE
• CRITICAL TO QUALITY
• 5 WHY’S
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