Erectus
Habilis
Sapiens
Pieces of Content are shared everyday on
Data per Day Processed by
Tweets per Day
From the Production Line
LIFE WAS SOMEHOW PREDICTABLE!
To a Retail Shop And the Consumers’ Hands
•
•
•
•
Product/ Service
Price
Place
Channel
Promo=
•
•
•
As the Old Product-centric Era Fades Away The New Age of Customers Emerges
From LINEARITY To COMPLEXITY
Customer-centric
Information- Knowledge
Building Relationships
•
•
•
•
•
•
•
•
X X X
• If you want to know what the next steps are in the process of buidlinga real Smart Customer Management organization, sign-up here to getmore free videos.