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How Executive Leaders Impact Operational Transformation Success – Reflections
copyright MetaOps, Inc. 2013
Presented by
Ron Crabtree, CPIM, CIRM, CSCP, MLSSBB
copyright MetaOps, Inc. 2013 2
Agenda• Root cause of why most fail in operational
transformation.• Characteristics of successful organizations
in operational transformation.• Characteristics of not-so-successful
organizations in operational transformation.
• Takeaways – what leaders should know
A startling statistic !
8 or 9 organizations out of 10 embarking
on a major improvement effort fail to get the results
they should.
copyright MetaOps, Inc. 2012
What is the root cause of this statistic?
copyright MetaOps, Inc. 2012
a. Our inability to learn the tools and techniques
-or-b. Getting people to adopt
and change their behaviors to use the tools
Organizations often fail due to the lack of execution laid-out by top executives.The type of organization does not matter:• private• public • non-profit • government organization of all
levels.
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Add a failure graphic
Then make the headline go all the way across
copyright MetaOps, Inc. 2012
Why are certain organizations successful in their operational transformations?
And why do some fail?
8 different sample organizations,
leaders and their journey.
copyright MetaOps, Inc. 2012
Common threads in executives that saw SUCCESS
A small family-owned manufacturing firm with 75 employee at financial risk. 1. Re-thought process in 80% of the volume2. Developed a team-based approach3. Invested in workforce skills around their
vision
Completely reversed losses and recorded one of the best years ever in
sales volumes and profitability.
A private manufacturer with more than 1,000 employees in several plants decided functions and plants must change in order to prosper.1. ‘Customer driven pursuit of excellence’ 2. Escalated communications of data 3. Installed formal ‘profit sharing’ program
A year later they were performing well beyond their expectations in all
areas
copyright MetaOps, Inc. 2012
Common threads in executives that saw SUCCESS
Ron Crabtree, CPIM, CIRM, CSCP, MLSSBB is a renowned Operational Excellence Thought Leader & Keynote Speaker. He is active in consulting and conducting seminars and training across the United States for businesses and professional organizations. He has developed more than 30 programs for public and private seminars and educational venues, and his programs are customized to his audience and the needs of the organization. Ron is also a co-author / author of five books on operational excellence, including Amazon Best Seller - Driving Operational Excellence.
Ron has personally mentored thousands to get positive results in business generating untold millions in benefits while improving everyone’s work life at the same time, and has completed hundreds of process improvement projects, saving millions of dollars to the bottom line in every functional area of large and small organizations.
Know more about Ron Crabtree:http://www.speakermatch.com/profile/RonCrabtreeMetaOps/
Speaking Topics and Specialties:•Lean Six Sigma Deployment•Operational Excellence•Lean Six Sigma with Sales and Marketing Excellence Techniques•Supply Chain Management & Lean Six Sigma's Convergence•Manufacturing•Financial Services•Government Operations: - Federal, State and Local•Inventory, materials and production management•Call center Operations•Planning & Scheduling•Engineering Process Improvement•Purchasing, Logistics and Warehousing•e-business solutions•Project Management