The Institute of Hospitality in HealthCare Ltd36th National Conference
Hospitality in HealthcareA Global Experience
Call for Abstracts
www.ihhc.org.au
15th–18th October 2017Hilton Hotel
Adelaide, South Australia
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About the Institute of Hospitality in HealthCare Ltd and the National Conference
The Institute of Hospitality in HealthCare Ltd (IHHC) is a not for profit Association dedicated to improving the professionalism and quality of Support Services in the Health and Aged Care Industry. The National Board and State Committees are comprised of professionals from within the Industry dedicated to sharing their passion and expertise with others through conferences, seminars and a variety of networking events.
Each year the IHHC hosts a National and at regular intervals, and on this occasion an International Conference, bringing together delegates from a variety of health and aged care organisations.
Delegates include Support Service Managers, Foodservice Managers, Executive Chefs, Cleaning, Laundry and Environmental Services Managers and other professionals engaged in delivering a variety of services to the Health and Aged Care Industry.
The Organising Committee is committed to engaging with delegates through an energising and informative program of speakers covering a wide variety of topics relevant to our Industry.
Speakers will enjoy significant contact with delegates during the conference and social events and receive acknowledgement prior to, during and after the conference through conference materials and the IHHC website.
The Organising Committee invites you to take the time to consider the benefits of being associated with the IHHC, an organisation recognised both nationally and internationally as a leader in their field.
We look forward to your participation in this premier industry event, and to welcoming you to Adelaide in October 2017.
IHHC Membership
IHHC members are employed in managerial and supervisory positions within the Support Services Departments of health and aged care facilities. Their areas of responsibilities may include; catering, nutrition, dietetics, cleaning, environmental services, laundry, maintenance and porterage. In addition, a number of members are involved in the areas of dietetics and nutrition. Their focus on further development and education means they benefit from attending IHHC events, to better not only their own organisation and self but the Healthcare Industry as a whole.
The IHHC National Conference provides a forum for our members, trade supporters and industry experts to come together to exchange ideas, discuss the latest in industry innovation and most importantly, develop lasting professional relationships.
IHHC International Alliance
The IHHC are founding members of the international alliance, which formed HealthCare Caterers International (HCI) Global Alliance. The world is a large place; however, technology now allows us to share common perspectives, common issues and address common needs with health care colleagues around the world. HCI represents over 25,000 caterers and hospitality managers in health care industries.
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IHHC National Conference Venue 2017The 36th National IHHC Conference will be held at:
HILTON ADELAIDEVictoria SquareAdelaideSouth AustraliaPhone: (08) 8217 2000
Invitation to Participate and 'Call for Abstracts'The National Board of the Institute of Hospitality in HealthCare Ltd, in conjunction with the South Australian Committee, invites your participation in our National Conference by submitting an abstract to present at the conference.
CALL FOR ABSTRACTSConference Theme: “Hospitality in Healthcare – A Global Experience”
Aim• To provide a platform to showcase innovation in the area of Support Services in healthcare• To share information about practical innovations in healthcare that have demonstrated outcomes in the areas of
non-clinical operational innovation
Audience• Directors of Hotel/Support Services• Food Service Managers• Cleaning Managers• Laundry Managers• Ward Services Manager• Environmental Services Managers• Retail Outlet Managers• Food Safety Managers• Dietitians / Nutritionists• Meals on Wheels Coordinators• Other Healthcare Industry Professionals
Call for PapersThe IHHC will consider a range of topics introducing new ideas and innovative practice and projects that are occurring in the healthcare industry.
The Call for Papers is designed to allow you to present organisational case studies, individual research, best practice projects and innovations to your peers and colleagues. As a guide the Organising Committee is seeking presentations that fit within the following streams:
• Environmental• Nutritional• Aged Care• HR and the Workforce• Innovations in Technology
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List of Potential TopicsEnvironmental• Technology in the 21st Century• Waste Management• Recycling• Sustainability• Emerging Technology• Cleaning Innovations • Cleaning Standards• Laundry Standards• Laundry Innovations
Nutritional• Technology in the 21st Century• Dysphagia• Malnutrition• Allergens• Diabetics & Nutrition• Food Safety• Organisational Wide Food Policies• National Standards on Texture Modified Foods• National Standards on Nutrition• CPU’s and Super Kitchens• Food Labelling• Are Food Budgets Keeping Pace with Rising Costs and Legislative Requirements• Fast Foods in Hospitals• National Standards on `Healthy Eating` • Hospital Menus
Aged Care• Technology in the 21st Century• The Baby Boomers Have Arrived• Alzheimer’s • Local Research (e.g. protected meal times)• Meals on Wheels• Palliative Care• Textured Modified food• Specialised diets• Food Safety Legislation
HR and the Workforce• Technology in the 21st Century• Workplace Culture and Leadership• Recruitment• Risk Management and Assessments for Supports Services.• Sustainable Facilities Management• Legal Issues• Fair Work Act• Staff Retention• Work Health and Safety in the Workplace
Other Topics of Interest• Healthcare Satisfaction Measurement and Quality Improvement Research• Customer Satisfaction• Customer Service• New Hospitals – Impact on Support Services• Infection Control – VRE, MRSA, VRA • Contract Management Versus In-House
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Terms and ConditionsSelection Criteria• Relevance to Conference Theme• National relevance and applicability• Innovation and freshness of approach• Experience of speaker• Papers that are based on original research and experiences• Priority will be given to abstracts which are able to clearly demonstrate improved outcomes and/or cost efficiencies. In
meeting this requirement, it is not necessary to disclose actual dollar savings - percentage improvements are acceptable
Guidelines for Abstracts1. Abstracts should focus on the practical implementation of a project where the outcomes have led to change
(i.e. service delivery change, management efficiencies, improved quality and/or safety outcomes etc.2. Abstracts should be submitted in Microsoft Word Format 3. Font – Calibri 10 point4. Single line spacing5. Clearly indicate at the top of the page both the category of your presentation and the title.6. Title should be in sentence case.7. Authors’ names should be detailed with the name of the presenting author(s) underlined.8. Include full contact details of the presenting author(s) including, phone, email & postal address)9. Abbreviations may be used but must be spelt out in full at the first mention followed by the abbreviation in parentheses.10. Applicants are encouraged to submit their abstract in accordance with the attached template.11. No more than 500 words
Please note: The decision of the panel in the selection of abstracts will be final and no correspondence will be entered into.
PresentationSuccessful applicants will be required to submit a PowerPoint of their presentation prior to the conference and consent to: (a) The publication of their abstract and contact details, in the conference manual (b) The electronic distribution of their PowerPoint presentation (in PDF Format) to conference participants (c) Photographs and/or interviews
Presentations will be of approximately 35 minutes duration with 5 minutes allocated at the conclusion of the presentation for delegates to address questions to the presenter.
Successful applicants will receive one complimentary full registration (includes attendance at Conference Dinner and Welcome Reception) per paper presented. Additional presenters for a paper will need to attend at their own expense.Please note, travel and accommodation expenses will be at the presenter’s cost.
Interstate and international presenters and those from smaller facilities are encouraged to participate.
Key DatesClosing date for Submission Friday 10th March 2017Notification of Acceptance Friday 5th April 2017Provisional Program Released Friday 5th May 2017
Abstracts should be submitted to:Mr John Boland Conference Chairman Ph: (08) 8336 0117Mobile: 0407 391 493E-mail: [email protected]
CLOSING DATE FOR SUBMISSION OF ABSTRACTS:Friday 10th March 2017
If you do not wish to present a paper at the conference – we would welcome your attendance as a delegate.
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ABSTRACT SUBMISSION TEMPLATE
Category:
Please Tick or Highlight Relevant Box Environmental
Nutritional
Aged Care
Hospital
HR and the Workforce
Other
Presentation Title
Key Presenter and Author Name
E-mail Address
Phone
Mobile
Organisation Name
Mailing Address
If this paper has additional authors that will co-present please list their names below
Additional Authors Names 1.
2.
Contact Details (1) Phone
Mobile
Email Address
Contact Details (2) Phone
Mobile
Email Address
Abstracts should focus on the practical implementation of a project where the outcomes have led to change (i.e. service delivery change, management efficiencies, improved quality and/or safety outcomes etc.)
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Please note in completing the 3 sections below, the total text should not exceed 500 words. Please complete in single spacing in Calibri 10
Outline the scope of your project below including a description of the project or innovation
Where relevant, please include methodology and data etc.
Outcomes and Benefits to your organisationPriority will be given to abstracts which are able to clearly demonstrate improved outcomes and or cost efficiencies. In meeting this requirement it is not necessary to disclose actual dollar savings, percentage improvements are acceptable.
On completion of your submission and abstract please forward by mail or email to the Conference Chair or the Conference Coordinator as listed below.
Conference program and abstracts co-ordinator
Mr John Boland Conference Chairman Ph: (08) 8336 0117Mobile: 0407 391 493E-mail: [email protected]
THANK YOUOn behalf of the National Board and South Australian Branch of the Institute of Hospitality in HealthCare Ltd, I would like to thank you in advance for taking the time to submit your abstract for the 36th IHHC National Conference.
John BolandIHHC National Conference Chairperson
IHHC Program Outline (DRAFT)
Monday 16h October
8.30–12.00 Industry Tours
12.00–17.00 Registration Desk Open
12.30–17.00 Series of Presentations
18.30–20.30 Welcome Reception
Tuesday 17th October
8.00–17.00 Registration Desk Open
8.00–17.00 Trade Exhibition
morning tea, lunch and afternoon tea
will occur in the trade area)
9.00–17.00 Series of Presentations
17.00–17.30 National IHHC AGM
16.30–18.00 Refreshments in the Trade
Exhibition Area
18.00 onwards Free Time for Delegates
Wednesday 18th October
8.00–17.00 Registration Desk Open
8.00–17.00 Trade Exhibition
(morning tea, lunch and afternoon tea
will occur in the trade area)
9.00–17.00 Series of Presentations
18.30–19.00 Pre-Conference Dinner Drinks
19.00–23.59 Conference Dinner
Please note: This programme subject to change.