Transcript
Page 1: HMT : Relaunch strategy by Rohan Chacko

HMT Watches

Page 2: HMT : Relaunch strategy by Rohan Chacko

HMT : A SnapshotIncorporated in 1953 by GOI as a Machine Tool manufacturing

company.

Page 3: HMT : Relaunch strategy by Rohan Chacko

HMT : A SnapshotIncorporated in 1953 by GOI as a Machine Tool manufacturing

company. Over the years diversified into Watches, Tractors, Printing

Machinery, Metal Forming Presses, Die Casting & Plastic Processing Machinery, CNC Systems & Bearings.

Successful technology absorption in all product groups through collaborations with world renowned manufacturers & further strengthened by continuous in house R&D.

Today, HMT comprises six subsidiaries under the ambit of a Holding Company, which also manages the Tractors Business directly

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HMT Watches : Profile The manufacture of wristwatches started as part of diversification strategy of HMT in the year 1962, under Technical collaboration with CITIZEN Watch Company of Japan.

HMT Limited, the first company to start watch manufacturing in India; has incorporated "HMT WATCHES LIMITED" as its fully owned subsidiary on 9th August 1999.

It manufactures Mechanical and Quartz Analog watches.

HMT WATCHES LIMITED comprises of three manufacturing units at Bangalore, Tumkur and Ranibagh

All its manufacturing units have obtained the ISO 9001 certification

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MARKET ANALYSIS …

27% of Indians own a watch.

Total estimated market as of 2008 :

volume – 35 million units & value Rs.

2500 + Crs

Market has been split into:

Mass Market ( < Rs400)

Low end (Rs 400 –Rs 1000)

Mid- Upper Market ( Rs 1000 – Rs 5000)

Premium (> Rs 5000)

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COMPETITION ANALYSIS

Titan sells around 7 million watches annually

Timex sells under 1.2 million watches

Other Brands (all put together sell less than 0.5 million watches)

The Japanese – Citizen, Casio, have been present, while Seiko

has not made any significant moves in India.

The Swiss – Rolex, Omega, Rado, Tissot, Tag, Longiness,

Cartier, Ebel ………and a host of others

The fashion brands – Esprit, Giordano, Tommy Hilfiger, Calvin

Klein, Fossil, Swatch………and many more have recently entered

the Indian market

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COMPETITION ANALYSIS

13%

33%43%

11%

Mass (< Rs. 400)

Valued at Rs. 300 Crores

Grey market, Chinese, etc.

Mid-upper (Rs. 1k - 5k)

Valued at 938 Crores

Titan, Citizen, Timex,

Swatch, Espirit

Low-end (Rs. 400-1000)

Valued at 1200 Crores

Sonata, Maxima

Premium (> Rs. 5k)

Valued at 370 Crores

Swiss brands: Tissot, Omega, Rolex

Fashion brands: Fossil, Calvin Klein,

Giordano, Esprit

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COMPETENCY ANALYSIS

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Strong government support. Vision of Pt. Jawahar Lal Nehru in 1960’s. Collaboration with CITIZEN, Japan for formal training and technological support. Entry barriers were imposed on the foreign brands entering into India through FERA. Supported its expansion in 1976.

Good brand image and market leadership due to high quality, low price and reliability.

HMT enjoyed 71 percent of the market share in the sales of mechanical watches and 55.22 percent market share of the total watch production in organized sector (as of year 1991-92).

Company’s liquidity position has been quite comfortable. Adequate availability of tangible assets such as land and buildings.

Record of good industrial relations.

In 1991 HMT set up a product development center for watch design.

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Contd….

Has an established marketing network.

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Contd…

Its prime product category (mechanical watches) was in the decline stage

of PLC.

Weak Organizational culture: It suffers from bad work habits, lack of

discipline, low commitment of manpower, inadequate motivational

strategies, lack of team spirit and low utilization of human and machine

capacities. Inadequate cost control system.

Over reliance on the production concept of marketing and hence ignoring

the marketing concept.

Insufficient emphasis on R&D and design engineering.

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Contd…Bureaucratic and centralized decision making inhibited

HMT’s ability to respond quickly with respect to market

changes.

Virtually ignored to maintain good trade relations with

retail outlets vis a vis competition (retail margin was

lower than what was provided by the competitor)

It restricted product development to quality

development only.

Aesthetics and packaging of watches have not been duly

attended to.

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Contd…

Worldwide decline in the production and demand of mechanical watches

due to growing acceptance of Quartz watches.

Significant competition from Allwyn and Titan.

Competitors wooing HMT’s top managers.

It has to the threat of misuse of its brand name by spurious operators.

Competitors successfully exploited the lifestyle segmentation which HMT

failed to.

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The demand for Watches is growing rapidly both in domestic and

international market.

Capitalize on attractive segments.

In coming years Fashion brands, luxury watches and watches with

multiple functions are considered as the product segment with the biggest

growth.

Leveraging brand equity of HMT to products such as sports gear,

personal accessories.

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Titan had started marketing its watches in unconventional outlets like

boutiques and jewellery shops.

The authorized service agents (ASAs) for foreign smuggled watches in

the country are also offering competition to HMT.

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MACRO SOCIO ECONOMIC POLICIES

POST Liberalization policies hit HMT the most.

Allowed foreign brands to come in.New tax free zones being identified by the

govt. to promote development of rural areas.

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SEGMENTATION & TARGET GROUP It is estimated that by 2012

half of india’s population will be less than 25 years.

Segmentation of market on the basis of age group 18 – 35 years.

The main target segment will be the youth.

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Response to Market survey

21%

63%

15% 1% 0%

0%

10%

20%

30%

40%

50%

60%

70%

% response to price

% response to price

500-1000

1001-5000

5001-10000

10001-15000

15000 & above

89%

11%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Reason to buy

Necessity

Luxury

Its considered luxury by just 11%Of the people

Over 60% of the people prefer price between 1000 to 5000

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% response

17%

21%

4%17%

22%

2%

8%

8% 0%Price

Design

Endorsement

Durability

Brand

Income

Trend

After sales service

others

54%

23%

14% 3%6%

0%

10%

20%

30%

40%

50%

60%

% response

Ads

Electronic Media

Friends

Others

Salesman

Brand, Design, Price, Durabilityis the sequence of factors thatinfluence choice

Ads and electronic media account to over 50% assource of information

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43%

17%

12%8%

4%8%

4%5%

0%

10%

20%

30%

40%

50%

Titan Timex Citizen Omega Maxima Espirit Rado HMT

% response

Demand for HMT is as low as 5% in comparison to 43 % for Titan and 17 % for Timex

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HMT

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MARKETING STRATEGY -PRODUCT

PRACTISED

Few Designs as compared to competitors.

HMT has only 40 odd variants of four basic

designs compared to competitor line, Titan

which has 70 watches in its ranges with

better looks & designs

There is less emphasis on product research

and development

HMT has not been able to be a leader in

Quartz watches segment & underestimation

of this segment

Another flaw in its product strategy was

scant attention to aesthetics and packaging

of its watches.

STRATEGY

Create competitive advantage by

differentiation through technological

leadership :

Gadget range of watches

MP3 watch

USB watches

New range of table watches and Wall

clocks

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New range of table and wall clocks

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MARKETING STRATEGY – PRICE

PRACTISED

HMT positioned the quartz watches as the space age generation watches & charged high prices for this category which means that only the affluent middle aged consumer could afford it.

Offering less commission than competition to retailers. whole sellers.

STRATEGY

In the lower end HMT should

seek to achieve cost advantage

by exploiting the differences in

cost behavior, in line with fast

track

Zero outsourcing strategy

Offer competitive commission

prices to whole sellers and

retailers.

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MARKETING MIX - PLACE

PRACTISED

HMT had to sell through its 13

branch offices of Machine tool

equipment.

Limited service agencies.

Selective Policy while choosing

retailers.

STRATERGY CHANGE

Reworking on distribution

network.

Exclusive stores

Display in jewelry stores

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MARKETING MIX - PROMOTION

PRACTISED• Though HMT’s advertising was

distinctive and did cater to the lifestyle

segment, it failed to communicate the

uniqueness of HMT’s quartz design vis-

à-vis other HMT watches.

• Because of centralized decision making

even the decisions on the campaigns for

specific products were delayed leading

to the time lag and responding to

market changes.

PROPOSED CHANGE

Special focus on sales during festive

time like Diwali, Christmas along with

discount offer & finance schemes.

Go for innovative and stylish ad

campaign that reflects the aspirational,

independent and modern dimensions of

the watch collection and its target

market along with effective press

campaign.

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Long Distance trains

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Volve Busses

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Advertising

ATLTV Commercials, Print media and Billboards

BTLConsumer engagement programsMedia engagementWeb and social mediaRadioPREvents

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Advertising

ATL:TV CommercialsSponsorship Prime time TV programs focusing youth eg: MT rodies, Style check, Stunt mania, Channel V Exhausted , Khatron Ke Khiladi, Big boss to name a few

Sponsoring major events like IPL, Major Fashion shows, associate sponsorship

Print Media: Billboards Display of ads, cut outs at all major traffic locationsMagazines, News paper, danglers, Cut outs

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Advertising

BTLConsumer engagement programs:Festive offers, discounts, Exchange offers

Media engagement:Sponsoring TV / radio shows, Tie upsWeb and social Media:Mass mailing, Ads on the social networking sites

Radio: Sponsoring morning / evening slotsPublic relation:Organizing press conference

Events:Promotional activities at Malls, road shows, re launching of a product, participating in live shows and exhibitions

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Budget Microsoft Office Excel Worksheet

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Faster production of new models of watches for catering to

the changing needs of the customer.

Adoption of innovative and aggressive marketing policies.

Strengthening infrastructure for R&D.

Reduce man power by adopting new technologies and

processes.

Institutional sales and sales through canteen stores

department (CSD) and e - commerce.

Enhancing customer services.

To seek collaboration with reputed international watch

manufacturer to make

Suggestions

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THANK YOU

- Rohan Chacko