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360 pre-use visual checkscan avoid collision hazards when youstart to move the vehicle.
CIRCLE CHECKSVEHICLE SAFETY:
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6
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Complete and docu-ment vehicle circlechecks daily!
Every time weget into our vehicles,look for the 6 Fs:
H mes Run Better On Reliance TM
Internal Check
All lights, signals and gauges work.Seat, headrest are adjusted for you.Mirrors are adjusted propperly.All loose items are secured in place.Windows are clear of debris.Doors are closed.Windshield wipers work.
Brakes work.
BodyDamage
TirePressure
Broken or Cracked Glass
MirrorsIntact
CheckTires
WheelCondition
RackingIntact
External Check
Fractures in glass, body, etc.Flats or other tire damageFilth like snow, dirt or mudFasten loads securelyFluids leakingFreedom to move safely
Park so you move on/off site safely.
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Convex mirrors may add additionaltime for your eye to focus.
It takes an average of one secondfor your eye to focus on mirrors.
Mirror visibility is impacted by thefollowing factors while driving:
While driving, check your mirrorsevery eight seconds.
Check mirrors before you drive!
mounted securely free of debris good visibility
MIRROR ADJUSTMENTVEHICLE SAFETY:
The structure of our vehicle createsblind spots that block our vision.Always properly adjust your mirrors.
Flat mirrors are for viewing distan-ces but have a narrow field of view.
H mes Run Better On Reliance TM
Assuming the following positions, adjust your mirrors just beyond the edgeof your car and so that the horizion is in the center of the mirror.
Adjusting mirrors
Convex mirrors widen your view to reduce the blind spots of the flat mirrors.They should be adjusted to see where your flat mirrors cant.
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Assume Defensive StanceStand up facing the aggressive personwith feet slightly apart.
Move six feet away from the person.Always be able to leave quickly.
Warning SignsWatch the persons body language forsigns of a physical escalation.
If a person looks off after venting theymay be considering action against you
If you think you can divert them askfor something in another room.
How to deal with escalating behavior:Stay CalmBe aware of your body language.
Never clench your sts.
Keep your voice calm; dont arguewith the customer.
Dont Be ThreateningDont make eye contact. Some takethat as a threat or challenge.
Let the person know you are listen-ing by rephrasing what they said.
Leave the house if you think the person is going to become violent.
Upon arrival at a customershome or a new environment,
pause for a few seconds toassess the situation.
If you feel uncomfortableor the situation is unsafe,call your supervisor forassistance. Trust your gut.
Depending on your appraisal of the situation your supervisor may wantyou to leave the premises or may take action to assist you by:
Sending out a teammate to assist
Calling at set timesto check in on you
SECURITY Personal
WHEN WORKINGALONE
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SECURITY
Have emergencynumbers in phone
Have keys ready foregress or defense
Look inside/aroundvehicle, lock doors
Wear shoes/safetyboots at all times
Gather information
about the customer
Secure any of yourvaluables in vehicle
Park on the roadwhen possible
Park in a well-lit areawhen possible
Ensure that yourvehicle is locked
Be prepared:
Personal
Avoid loose, flashyor dangling clothing
Be sensitive/awareof others behavior
Do not leave toolsunattended
Have your I.D. visi-ble at all times
Securely carry bags
or parcels
No personal discus-sions with customers
Observe the envi-ronment for hazards
Exhibit a level ofconfidence
Report unusual inci-dents to supervisor
WHEN WORKINGALONE
!
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ERGONOMICS
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Shoulders should berelaxed and back
supportedFeet should be flat or ona foot rest
Chair has adequatedepth from knees
Knees bent at 90110
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6
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Keyboard should be in front ofcomputer and adjusted
Your wrist should be relaxed
Screen is about an armslength away at eye level
Minimum 2 clearance fromwork surface to legs
Make your work environment
suitable for you!
Pay attention to how youfeel when working. Vary
posture throughout the day by adjusting your chair.
An understanding of
ergonomics can help youto determine any adjust-ments or change neededin a work area.
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IN THEOFFICE
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EXERCISE
Tall Stretch* Overhead Stretch Forward Stretch* Shoulder Roll
Back Stretch Middle Back Release* Slow Neck Rotation Ear To Shoulder
Prayer Position Finger Stretch Thumb Roll
Leg Lifts Ankle Flex and Stretch Toe In, Toe Out
S h o u l
d e r
B a c
k & N e c
k
E l b o w
& W r i s t
L e g
& A n k
l e
AT YOURWORKSTATION
Working in one position for toolong can lead tomuscle pain andstrain.
Exercises doneregularly at thedesk can help prevent injuries.*Interlock yourfingers
Hold each stretch for ten counts. Release slowly. Repeat on opposite side
three to five times.
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Its important to handle with care. Size up your load and plan your move.Consider before you lift:
Always start in a good posture and good grip at the start of the lift and moveto adopt a stable position moving only your legs. Take breaks as necessary.
HANDLINGMANUALMATERIAL
Call a helper or usea mechanical assist.
Size and shapemaybe a problem
Plan your path,carry close to body
Route is clearof obstructions
Keep load close: grip and balanceBend knees, not waist or shouldersIf possible, lower instead of liftAvoid awkward postures
General Lifting Tips:Get as close as possible to objectUse both hands whenever possibleLift with knees, keep back straightCarry waist to shoulder height
!
B.A.C.K.Back straight; lift with kneesAvoid twisting
B
A
Close to the bodyKeep movements smooth
C
K
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Stretch the shoulder, neck and backmuscles often throughout the day.
Stretches increase blood flow andreduce fatigue and injury. Take ministretch breaks. Hold each stretchfor 15 sec. and repeat.Work smarter, not harder!
AVOIDING R.S.I.S
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Improve Working PostureChange workstation positionPosition work at a height to keep the
back straight
Reduce the need to lift and manuallymove materialslower storage, PowerMate, dolly, etc.
Select the right toolsSelect tools that improve posture
Install or change handles to improvehand and arm posture
Replace heavy tools with light ones
Reduce Physical ForceReduce load weight
Use mechanical lifts or carts tosupport and to move heavy objects
Wear well fitting gloves
Tools and equipment are maintainedsharpened, lubricated, etc.
Reduce Task RepetitionAdjust work to reduce repetitionChange tasks to avoid long-termrepetitive action
Incorperate stretches into your day
ShoulderShrugs Upper Backstretch
SpinalTwist
TorsoStretch
ForearmStretch
NeckStretch
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Heat Rash: Caused by sweating.Looks like a red cluster of pimplesor small blisters.Keep rash area clean and dry.
Heat Exhaustion go to hospitalSymptoms of heat exhaustion include:
Clammy and moist skin, pale comp-lexion, heavy sweating, nausea,headache, fatigue, dizziness, weak-ness, irritability, elevated body
temperature, decreased urine output.
Heat stress is our bodys way of telling us it can no longer tolerate heat.You can prevent heat stress by:
HEAT STRESS
Drinking a cup ofwater every 20 mins
Eating regularsnacks and meals
Monitoring urineoutput for colour
Taking frequentbreaks in cool areas
Recognize the signs ofheat stress for yourselfand others.
Types of heat stress:
Other types of heat stress:
Heat Stroke call 911Symptoms of heat stroke include:
Confusion, loss of consciousness,seizures, very high body tempera-ture, hot, dry skin or profusesweating.
Heat Cramps: Painful musclespasms caused by physical labourin a hot work environment.Drink fluids and have a snack every1520 minutes. Avoid salt tablets.
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RISK FACTORS
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URINE COLOURAm I Hydrated?
Other risk factors include:Direct sun exposure (no shade)
No breeze
Low fluid intakePoor physical condition orhealth problems
Certain medications (blood pressure, antihistamines)Previous heat stressAdvanced age, 65+
High Temperature + High Humidity+ Physical Work = Heat Stress
stress.
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3PT. CONTACT
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The only person who can prevent a fall is you. Use three point contact!
The three point system to reduces
the chance of a slip or fall whengetting in and out of your vehicle.
3 Point Contact RulesAlways maintain a minimum of three
points of contact when entering andexiting vehicle
Break the three point rule only toreach for the ground or stable surface
Dont carry tools or equiptment whileentering or exiting your vehicle.
Three Point Contact Dos and Donts:
Get a firm grip on railsand handles
Look for obsticles onthe ground before exit
Dont climb with some-thing in your hand.
Dont ever jump fromvehicle, ladder, etc.
Use footwear withgood support
Use extra caution inbad weather
Dont use tires or wheelhubs as a step surface
Dont become aninjury statistic
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