7th UNPAN Interregional Consultative Meeting7th UNPAN Interregional Consultative Meeting
Presented by
Haiyan QianChief, Knowledge Management Branch
DPADM/UNDESA
Report of the UNPAN Overall ActivitiesReport of the UNPAN Overall Activities
I. Report on the UNPAN Phase I implementationUNPAN Portal Services Overview UNPAN Web Survey Results UNPAN Portal Statistics UNPAN Online Training Centre
II. Report by the UNPAN participating membersIII. Report on the UNPAN Phase II implementationIV. Discussions on the utilization of the UNPAN
upgraded portal/the Training Workshop
Portal Services OverviewPortal Services OverviewWeb Content Management System
Document Management System
Database Management SystemExpert DatabaseEvent Database (Conference & Training)
Online Training Centre
1000 web pages
25000 documents
8000 experts and 800 events
3 online courses , 4 more in development
~1000 learners completed the courses
I. Report on the UNPAN Phase I implementationI. Report on the UNPAN Phase I implementation
I. Report on the UNPAN Phase I - UNPAN Web SurveyI. Report on the UNPAN Phase I - UNPAN Web Survey
The overall results of UNPAN WEB Survey will be shared in
the following pages
Top 20 visitors after the USA
~5 million visits in 2006
Total 1.7 Million visitors
300,000 of which are regular visitors
Average visit time is 17 minutes
I. Report on the UNPAN Phase I - UNPAN Web SurveyI. Report on the UNPAN Phase I - UNPAN Web Survey
Visitors: Developing v Developed Countries
Developing countries
68%
Developed countries
32%
Developing count r ies
Developed count r ies
Gender
Male61%
Female39%
Male
Female
I. Report on the UNPAN Phase I - UNPAN Web SurveyI. Report on the UNPAN Phase I - UNPAN Web Survey
• More visitors from developing countries • Increasing number of females
Subject of interest
27%
13%
12%
11%
11%
10%
9%
6%
E-government
Public Finance andFinancial Administration
Management Innovationand Development
Public Policy and PublicEconomics
Other
Governance Systemsand Institutions
Civil Service Reform
Integrity, Transparencyand Accountability
I. Report on the UNPAN Phase I - UNPAN Web SurveyI. Report on the UNPAN Phase I - UNPAN Web Survey
Looking for info contained in..
26%
20%
13%
12%
9%
6%
5%
5%
4%
2%
Analytical Reports
Case Studies
Country Profiles
MajorDevelopments/Trends
Bibliography on PublicAdministration
Statistical Indicators
Technical ProjectHighlights
Legislation
Calendar of Events
Serials
I. Report on the UNPAN Phase I - UNPAN Web SurveyI. Report on the UNPAN Phase I - UNPAN Web Survey
Service of interest15%
15%
13%
11%
7%
5%
5%
5%
5%
5%
3%
3%
3%
2%
2%
2%
Information Service
Training Service
Core Themes
Asia & Pacific Site
Discover UNPAN
Africa Regional Site
Europe Regional Site
Search Facility
Latin America & Caribbean Regional Site
Worldwide Directory
Conference Service
Contact Information
What's New
Arab States Regional Site
Advisory Service
North America Regional Site
I. Report on the UNPAN Phase I - UNPAN Web SurveyI. Report on the UNPAN Phase I - UNPAN Web Survey
Looking for info contained in..
26%
20%
13%
12%
9%
6%
5%
5%
4%
2%
Analytical Reports
Case Studies
Country Profiles
MajorDevelopments/Trends
Bibliography on PublicAdministration
Statistical Indicators
Technical ProjectHighlights
Legislation
Calendar of Events
Serials
I. Report on the UNPAN Phase I - UNPAN Web SurveyI. Report on the UNPAN Phase I - UNPAN Web Survey
Region of interest 30%
17%
14%
13%
13%
7%
7%
Asia & Pacific
Africa
Latin America & Caribbean
Global
Europe
North America
Middle East
I. Report on the UNPAN Phase I - UNPAN Web SurveyI. Report on the UNPAN Phase I - UNPAN Web Survey
Occupation
21%
18%
6%
19%
26%
10%
Civil Servant
Government Official
NGO Representative
Other
Student
Teacher/Professor
Affiliation
29%
39%
9%
9%
5%
9%
Academic Institution
Governmental Organization
International Organization
Non-governmental Organization
Other
Private Sector
I. Report on the UNPAN Phase I - UNPAN Web SurveyI. Report on the UNPAN Phase I - UNPAN Web Survey
Age Range
20%
36%
25%
15%
6%
Under 25
26 - 35
36 - 45
46 - 55
over 55
Education Level
2%
4%
27%
54%
12%
First Level
Second Level
Undergraduate Degree
Advanced Degree
Doctorate
I. Report on the UNPAN Phase I - UNPAN Web SurveyI. Report on the UNPAN Phase I - UNPAN Web Survey
I. Report on the UNPAN Phase I – Portal Statistics 2006I. Report on the UNPAN Phase I – Portal Statistics 2006
Average 13,606 visits per day
Highest number of visits compared to other thematic portals in the UNDESA
Average 10,000 page views & 40,000 hits per day
UNPAN is the most visited site between the other thematic portals in the DESA (Department of Economic and Social Affairs)
I. Report on the UNPAN Phase I – Portal Statistics 2006I. Report on the UNPAN Phase I – Portal Statistics 2006
I. Report on the UNPAN Phase I – Portal Statistics UNPAN Documents entered to the System 2006
I. Report on the UNPAN Phase I – Portal Statistics UNPAN Documents entered to the System 2006
2102
7405
13,905
18,35219,576
22,76824,900
0
5000
10000
15000
20000
25000
30000
Jan-02 Jan-03 Jan-04 Jan-05 Jan-06 Jan-07 Jun-07
I. Report on the UNPAN Phase I – Portal Statistics Top 10 Downloaded Documents - 2006
I. Report on the UNPAN Phase I – Portal Statistics Top 10 Downloaded Documents - 2006
13,139
14,655
14,958
15,179
15,342
16,157
19,571
21,631
47,978
155,374
RCOCI - Insurance in India
CAFRAD - La reforme administrative au Maroc
CLAD - A responsabilidade social no Brasil: uma questão emandamento
DPADM - Compendium - E-government Innovative Practices(Edition I)
RCOCI - Impact of Agrarian Reform on Poverty
UN NGO Section- List of NGOs
Neil Reichenberg - Best Practices in Diversity Management
CLAD - El cuadro de mando integral en la administración pública
DPADM - World Public Sector Report 2005
DPADM - UN Global E-government Readiness Report 2005
ARADO - Management Education Development in Arabic Universities - Part 6 (In Arabic) ARADO - Conceptual Design for a Strategic Human Resources Quality - Paper (in Arabic) ASPA - Frontiers of Public Administration Proceedings of the Second Sino-U.S. ASPA - Ethics Today - Autumn 2006 CAFRAD - Law of the Republic of Zambia CAIMED - Modelli organizzativi e politiche del personale nelle pubbliche amministrazioniCLAD - Capital social comunitario y gerencia social CLAD - Indicadores de gestión para las entidades públicas RCOCI - Report on Government Services 2005: Volume One (Australia) RCOCI - Annual Report 2003-2004 of Department of Telecommunications (India) RCOCI - India's Information Technology Act, 2000 UN - Directory of African Civil Society Organisations in the Field of Conflict
I. Report on the UNPAN Phase I – Portal StatisticsOther popular documents - 2006
I. Report on the UNPAN Phase I – Portal StatisticsOther popular documents - 2006
I. Report on the UNPAN Phase I – Portal StatisticsTop Contributors – OLD Members in 2006
I. Report on the UNPAN Phase I – Portal StatisticsTop Contributors – OLD Members in 2006
6691537455055848897142218264392335
5978719571027
11901400
74599149
0 2000 4000 6000 8000 10000
ECA
ICCE
IPMA-HR
ECE
IIAS
ILO
ESCWA
CIIIAP
UNSSC
ECLAC
UNCRD
IPAC
CAIMED
OFPA
EROPA
CARICAD
ASPA
CLAD
ARADO
CAFRAD
IDEP
NISPAcee
DPADM
RCOCI
1
1
1
2
3
5
8
9
12
16
17
59
76
107
0 20 40 60 80 100 120
IDEP
ILO
NISPACEE
OFPA
IBFD
UNECLAC
ARADO
UNSSC
CAFRAD
ASPA
CAIMED
CLAD
DPADM
RCOCI
I. Report on the UNPAN Phase I – Portal StatisticsNumber of documents in TOP 50 monthly reports by UNPAN members 2006
I. Report on the UNPAN Phase I – Portal StatisticsNumber of documents in TOP 50 Number of documents in TOP 50 monthlymonthly reports by UNPAN members 2006reports by UNPAN members 2006
I. Report on the UNPAN Phase I – Portal StatisticsTop Contributors – New Members since 2007
I. Report on the UNPAN Phase I – Portal StatisticsTop Contributors – New Members since 2007
4 sessions of online courses have been conducted between September 2005 and June 2007:
Fall 2005; 10th of October 2005 – 3rd of February 2006Spring 2006; 1st March 2006 – 1st of July 2006Summer 2006; 17th of July 2006 - 1st of November 2006Winter 2007; 1 January 2007 – 30th June 2007
I. Report on the UNPAN Phase I – Portal Statistics UNPAN Online Training Centre
I. Report on the UNPAN Phase I – Portal Statistics UNPAN Online Training Centre
In each session, there were 3 different course offerings on “e-Government, What a Government Leader Should Know”:
Introductory; background knowledge on ICT Development and e-Government related basic concepts Tactical; describing the fundamental infrastructure that is required for the success of e-Government developmentStrategic; discussing high-level concerns on e-government sustainable development
I. Report on the UNPAN Phase I – Portal StatisticsUNPAN Online Training Centre
I. Report on the UNPAN Phase I – Portal StatisticsUNPAN Online Training Centre
I. Report on the UNPAN Phase I – Portal StatisticsUNPAN Online Training Centre
I. Report on the UNPAN Phase I – Portal StatisticsUNPAN Online Training Centre
UNPAN Online Learning Centre - Summary Statistics
127
232
176
260
4063 68
114
3051 52
97
0
50
100
150
200
250
300
Fall 2005 Spring 2006 Summer 2006 Winter 2007Sessions
Num
ber
IntroductoryTacticalStrategic
There are three different UNPAN
Courses on e-Government
topic:
9
910
11
13
13
1537
66
141
0 20 40 60 80 100 120 140 160
Ethiopia
Ghana
Brazil
Uganda
Bulgaria
South Africa
Vietnam
United States
Nigeria
India
Top 10 Countries according to the Learner Origin
I. Report on the UNPAN Phase I – Portal StatisticsUNPAN Online Training Centre
I. Report on the UNPAN Phase I – Portal StatisticsUNPAN Online Training Centre
Learner Classification by Country Developing vs. Developed
14%
86%
DevelopedDeveloping
I. Report on the UNPAN Phase I – Portal StatisticsUNPAN Online Training Centre
I. Report on the UNPAN Phase I – Portal StatisticsUNPAN Online Training Centre
0
50
100
150
200
250
Africa Arab States Asia &Pacific
Europe LatinAmerica &Caribbean
NorthAmerica
Learner Classification by Region
I. Report on the UNPAN Phase I – Portal StatisticsUNPAN Online Training Centre
I. Report on the UNPAN Phase I – Portal StatisticsUNPAN Online Training Centre
Centre for Public Service Innovation (CPSI)http://www.cpsi.co.za
African Association for Public Administration and Management (AAPAM)http://www.aapam.org
II. Report of ORCs/OICs ActivitiesII. Report of ORCs/OICs Activities
African Development Institutes Network (AMDIN) http://www.amdin.org
African Training and Research Centre in Administration for Development (CAFRAD)http://www.cafrad.org
AFRICAAFRICA
African Civil Services Observatory (OFPA)http://www.ofpa.net
African Institute for Economic Development and Planning (IDEP)http://www.unidep.org/
II. Report of ORCs/OICs ActivitiesII. Report of ORCs/OICs Activities
Arab Administrative Development Organization (ARADO) http://www.arado.org.eg
Dubai School of Government (DSG)http://www.dsg.ae/en/
ARAB STATESARAB STATES
II. Report of ORCs/OICs ActivitiesII. Report of ORCs/OICs Activities
ASIA PACIFICASIA PACIFIC
Regional Cooperation Office for City Informatization (RCOCI)http://www.apcity.org
II. Report of ORCs/OICs ActivitiesII. Report of ORCs/OICs Activities
EUROPEEUROPE
Network of Institutes and Schools of Public Administration in Central and Eastern Europe (NISPAcee)http://www.nispa.sk
II. Report of ORCs/OICs ActivitiesII. Report of ORCs/OICs Activities
LATIN AMERICA LATIN AMERICA & CARIBBEAN& CARIBBEAN
Institute of Public Administration in Central America (ICAP)http://www.icap.ac.cr
Caribbean Centre for Development Administration (CARICAD)http://caricad.net
Latin American Centre for Development Administration (CLAD)http://www.clad.org.ve
II. Report of ORCs/OICs ActivitiesII. Report of ORCs/OICs Activities
NORTH AMERICA NORTH AMERICA
International Public Management Association for Human Resources (IPMA-HR)http://www.ipma-hr.org
Park University International Center for Civic Engagement (ICCE)http://www.park.edu/icce
II. Report of ORCs/OICs ActivitiesII. Report of ORCs/OICs Activities
GLOBALGLOBAL
International Institute of Administrative Sciences (IIAS)http://www.iiasiisa.be/iias/aiacc.htm
1. Expansion of the UNPAN membership to the sub-regional level
2. Development of 4 online training courses 3. Upgrade of the UNPAN portal
III. Report on the implementation for UNPAN IIIII. Report on the implementation for UNPAN II
III. Report on the implementation for UNPAN IIExpansion of the UNPAN to sub-regional level
III. Report on the implementation for UNPAN IIExpansion of the UNPAN to sub-regional level
III. Report on the implementation for UNPAN IIDevelopment of 4 online training courses
III. Report on the implementation for UNPAN IIDevelopment of 4 online training courses
1. EROPA – Results-based Monitoring and Evaluation (Module I)
2. NCPP – Results-based Monitoring and Evaluation (Module II)
3. IDEP – Decentralized Governance 4. RCOCI – Knowledge Management in Government5. CARICAD – Information Management System6. CARICAD – Human Resource Development in Public
Service
OIOS - Office of Internal Oversight Services in the UN – March 04CEPA – UN Committee of Experts on Public Administration – April 06/07
RECOMMENDATIONSRECOMMENDATIONS
ENHANCE UNPAN LAYOUT & PRESENTATION
ENCOURAGE FURTHER USE OF UNPAN
FURTHER DEVELOP UNPAN DEMAND-DRIVEN CONTENT (BEST PRACTICES etc.)
III. Report on the implementation for UNPAN IIUNPAN Portal Upgrade
III. Report on the implementation for UNPAN IIUNPAN Portal Upgrade
OIOS & CEPA recommendations are evaluatedUNPAN Partners are consulted for further suggestionsExtensive research on possible solutions considering both commercial & open-source products for the best solution with a limited budget DotNetNuke has been chosen as the new infrastructure for UNPAN portal
“DotNetNuke is an open source web application framework ideal for creating, deploying and managing interactive web, intranet, and extranet sites.”
III. Report on the implementation for UNPAN IIUpgrade Portal
III. Report on the implementation for UNPAN IIUpgrade Portal
UNPAN Design has been completely updated (easy access to information)Any partner will be able to update the portal web pages DIRECTLYanytime anywhere There will be regional sub-portals maintained by the partners in that regionMany new tools will be available for ALL the partners (surveys, polls, RSS, feedbacks, user ratings, discussion board) Expert Database interface will be updated and the data will be validatedA more user friendly Calendar Interface for meetings & events
III. Report on the implementation for UNPAN IIUpgrade Portal
III. Report on the implementation for UNPAN IIUpgrade Portal
Drill-down menus for easy access to informationUser RegistrationNew document interfaceUser Feedback and RatingNew Visual Calendar Interface that shows upcoming meetings, conferences, trainings etc. Automated monthly newsletter notification to the registered usersNew features (polls, discussion board)
III. Report on the implementation for UNPAN IIUNPAN Portal Upgrade
III. Report on the implementation for UNPAN IIUNPAN Portal Upgrade
better document interfaceeasier search engine improved user feedback and new rating system
III. Report on the implementation for UNPAN IIUNPAN Portal Upgrade
III. Report on the implementation for UNPAN IIUNPAN Portal Upgrade
IV. Discussion on the Utilization of the New PortalIV. Discussion on the Utilization of the New Portal
55thth UNPAN Training on ICTUNPAN Training on ICT--supported Knowledge Managementsupported Knowledge ManagementI. Experience and practices exchanges of knowledge management
activities through UNPAN tools in the last 3 years by the UNPAN members
II. Basic Training of the UNPAN systems for the new UNPAN Members
III. UNPAN Systems Training
i. Training on the latest UNPAN Conference/Training Databaseii. Training on the latest UNPAN Contact Databaseiii. Training on the UNPAN Governance World Watch Database
IV. Discussion on the Training Workshop 2007