COMMERCIAL HOT WATER HEAT EXCHANGERINSTALLATION MANUAL
DESCRIPTION PAGE
RATINGS AND DIMENSIONS ……………………………………………………………….……………………………………………………………………………………………………… 1
INSTALLATION & RECOMMENDED PIPING
INSTALLATION WITH HOT WATER BOILERS ………………………………………………………………………………………………………………………………………………… 2
RECOMMENDED NEAR UNIT PIPING:
‐ ONE H2OMAX UNIT ……………………………………………………………………………………..………………………………………………………………… 3
‐ MULTIPLE H2OMAX UNITS ……………………………………………………………………...……………………………………………………………………… 4
RECOMMENDED PIPING WITH HOT WATER BOILERS:
‐ (1) BOILER AND (1) HEAT EXCHANGER ‐ HYDRONIC HEATING AND DOMESTIC HOT WATER (DHW) ……………………………… 5
‐ MULTIPLE BOILERS AND MULTIPLE HEAT EXCHANGERS ‐ HYDRONIC HEATING AND DHW ……………………………………………… 6
ALTERNATIVE PIPING SCHEMATICS WITH HOT WATER BOILERS:
‐ (1) BOILER AND (1) HEAT EXCHANGER ‐ HYDRONIC HEATING, DHW AND BUFFERING …………………………………………………… 7
‐ (1) BOILER, (1) HEAT EXCHANGER & (1) STORAGE TANK ‐ HYDRONIC HEATING, DHW AND BUFFERING ………………………… 8
‐ (1) BOILER AND (1) HEAT EXCHANGER ‐ HYDRONIC HEATING AND DHW ………………………………………………………………………… 9
‐ (1) BOILER AND (2) HEAT EXCHANGERS ‐ HYDRONIC HEATING AND DHW ……………………………………………………………………… 9
INSTALLING ANTI‐SCALDING VALVE ………………………………………………………………………………….………………………………………………………………………… 10
INSTALLATION WITH LOW PRESSURE STEAM BOILERS ………………………………………………………………………………………………………………………………… 11
RECOMMENDED PIPING SCHEMATIC WITH LOW PRESSURE STEAM BOILERS:
‐ (1) BOILER AND (1) HEAT EXCHANGER ‐ DHW ……………………………………………………………………...………………………………………… 12
MISCELLANEOUS
PRESSURE DROP DATA ……………………………………………………………………………………………………………..………………………………………………………………… 13
CIRCULATOR SIZING CALCULATIONS …………………………………………………………………………………………………………………………………………………………… 14
TROUBLESHOOTING ………………………………………………………...……………………….………………………………………………………………………………………………… 15
LIMITED WARRANTY ……………………………………………………..……………………………………….…………………………………………………………………………………… 16
COMMERCIAL HOT WATER HEAT EXCHANGERINSTALLATION MANUAL
INDEX
INSTALLATION INSTRUCTIONSH2OMAX COMMERCIAL HOT WATER HEAT EXCHANGER
RATINGS AND DIMENSIONS
Page 1
PRESSURE RELIEF VALVE: Set at 30 psig.
* In the Commmonwealth of Pennsylvania for H2OMAX Heat Exchangers, when the heat input per H2OMAX is
greater than 200,000 btu/hr, it does not require ASME code construction when relieved by an ASME 15 psig safety
relief valve. When this valve is installed, the expansion tank must be of adequate size to handle the extra volume
of boiler water inside the H2OMAX tank. Otherwise, the safety relief valve will "blow off" occasionally.
Additionally, with the use of this valve, it is recommended that the circulator be installed on the boiler return
between the H2OMAX and boiler .
PRIORITY CONTROL (Supplied by others, if applicable): Domestic hot water will have "priority" over space heating
when demand is called. In applications with above average hot water demand, this will increase the amount of
hot water available.
BACKFLOW PREVENTER (Supplied by others): Some codes require the installation of a backflow preventer. In
those cases, it should be installed in the domestic cold water incoming piping to the H2OMAX. A system
containing a backflow preventer is considered a closed system and a pressure relief valve on the domestic water
side may have to be installed.
ANTI‐SCALD VALVE (Supplied by others): It is highly recommended to install an anti‐scald (3‐way mixing) valve
with all H2OMAX systems. Anti‐scald valves are mandatory in the Commonwealths of Massachusetts and
Pennsylvania*.
CIRCULATOR: Installed between the H2OMAX and boiler. Calculate circulator flow based on 20°F to 30°F boiler
temperature differential. Refer to the H2OMAX pressure drop and circulator sizing info highlighted in this manual
or contact the factory for more information. It is recommended that the circulator be installed on the boiler
return between the H2OMAX and boiler.
DOMESTIC WATER CONNECTIONS (Copper): Cold incoming water piping from the domestic source installed in the
bottom and hot outgoing water piping to the domestic application installed in the top; see tank labels.
HYDRONIC CONNECTIONS (Space heating, if applicable): Supply water piping to the space heating application
installed in the top, right of domestic hot water outlet connection, and return water piping from the space heating
application installed in the top, left of the domestic hot water outlet connection. If space heating not being used,
then connections should be capped /plugged. However, when filling tank, these connections should be kept open
and only capped/plugged when water has reached the top. This is to ensure that no air is trapped as this could
cause corrosion over the long term.
OPERATING CONTROL (Supplied by others): An aquastat or alternate control device that regulates water
temperature and activates the circulator either directly or via the boiler control. All H2OMAX models are
equipped with a dry well installed above the domestic cold water inlet for installation of aquastat bulb or
temperature sensor. Set the control to the desired output temperature. *** WARNING: WATER ABOVE 120°F
CAN CAUSE SERIOUS INJURY. THE INSTALLATION OF AN ANTI‐SCALD VALVE IS HIGHLY RECOMMENDED. SEE
"ANTI‐SCALD VALVE INSTALLATION".
INSTALLATION INSTRUCTIONSH2OMAX COMMERCIAL HOT WATER HEAT EXCHANGER
BOILER WATER CONNECTIONS (Steel Pipes): Supply water piping from the boiler installed in the top and return
water piping to the boiler installed in the bottom; see tank labels.
ALL H2OMAX units must be installed vertically. Adjustable feet provded for leveling. Installation must conform to
local code requirments.
INSTALLATON WITH HOT WATER BOILERS
Page 2
NOTES:
A) This is a suggested piping configuration. It is the installer's responsibility to confirm with local codes and ordinances for additional requirements.
B) Refer to "Installing an Anti‐Scald Valve" in H2OMAX Commercial Heat Exchanger Installation Manual and valve manufacturer's instructions.
INSTALLATION INSTRUCTIONSH2OMAX COMMERCIAL HOT WATER HEAT EXCHANGER
RECOMMENDED NEAR UNIT PIPING
ONE (1) H20MAX HEAT EXCHANGER
Page 3
NOTES:
A) This is a suggested piping configuration. It is the installer's responsibility to confirm with local codes and ordinances for additional requirements.
B) Refer to "Installing an Anti‐Scald Valve" in H2OMAX Commercial Heat Exchanger Installation Manual and valve manufacturer's instructions.
INSTALLATION INSTRUCTIONSH2OMAX COMMERCIAL HOT WATER HEAT EXCHANGER
RECOMMENDED NEAR UNIT PIPING
MULTIPLE H20MAX HEAT EXCHANGERS
Page 4
NOTES:
A) No further apart than 12 inches or four pipe diameters, whichever is smaller.
B) Keep this distance as short as practical.
C) At lease 18 inches of straight pipe for conventional air scoop.
D) This is a suggested piping configuration. It is the installer's responsibility to confirm with local codes and ordinances for additional requirements.
E) Pressure relief valve setting shal not exceed pressure rating of any component in the system.
F) Boiler Pump must be sized to overcome pressure drop across entire boiler loop.
G) Refer to "Installing an Anti‐Scald Valve" in H2OMAX Commercial Heat Exchanger Installation Manual and valve manufacturer's instructions.
INSTALLATION INSTRUCTIONSH2OMAX COMMERCIAL HOT WATER HEAT EXCHANGER
RECOMMENDED PIPING WITH HOT WATER BOILERS
ONE (1) HOT WATER BOILER and ONE (1) H20MAX HEAT EXCHANGER
Page 5
NOTES:
A) No further apart than 12 inches or four pipe diameters, whichever is smaller.
B) Keep this distance as short as practical.
C) At lease 18 inches of straight pipe for conventional air scoop.
D) This is a suggested piping configuration. It is the installer's responsibility to confirm with local codes and ordinances for additional requirements.
E) Pressure relief valve setting shal not exceed pressure rating of any component in the system.
F) Boiler Pump must be sized to overcome pressure drop across entire boiler loop.
G) Refer to "Installing an Anti‐Scald Valve" in H2OMAX Commercial Heat Exchanger Installation Manual and valve manufacturer's instructions.
INSTALLATION INSTRUCTIONSH2OMAX COMMERCIAL HOT WATER HEAT EXCHANGER
RECOMMENDED PIPING WITH HOT WATER BOILERS
MULTIPLE HOT WATER BOILERS and MULTIPLE H20MAX HEAT EXCHANGERS
Page 6
* Primarily for Residential Installations
SCHEMATICS ARE CONCEPTUAL AND ARE USED FOR ILLUSTRATIVE PURPOSES ONLY
ONE (1) HOT WATER BOILER and ONE (1) H20MAX HEAT EXCHANGER
Domestic Hot Water, Radiator & Baseboard Zones (and Radiant Heating, if applicable) and
Buffering Boiler *
INSTALLATION INSTRUCTIONSH2OMAX COMMERCIAL HOT WATER HEAT EXCHANGER
ALTERNATIVE PIPING SCHEMATICS WITH HOT WATER BOILER
Page 7
Domestic Hot Water, Radiator & Baseboard Zones (and Radiant Heating, if applicable) and
Buffering Boiler
INSTALLATION INSTRUCTIONSH2OMAX COMMERCIAL HOT WATER HEAT EXCHANGER
ALTERNATIVE PIPING SCHEMATICS WITH HOT WATER BOILER SCHEMATICS ARE CONCEPTUAL AND ARE USED FOR ILLUSTRATIVE PURPOSES ONLY
ONE (1) HOT WATER BOILER, ONE (1) H20MAX HEAT EXCHANGER and ONE (1) STORAGE TANK
Page 8
Domestic Hot Water and Radiator & Baseboard Zones (and Radiant Heating, if applicable)
ONE (1) HOT WATER BOILER and TWO (2) H20MAX HEAT EXCHANGERS
Domestic Hot Water and Radiator & Baseboard Zones (and Radiant Heating, if applicable)
INSTALLATION INSTRUCTIONSH2OMAX COMMERCIAL HOT WATER HEAT EXCHANGER
ALTERNATIVE PIPING SCHEMATICS WITH HOT WATER BOILER SCHEMATICS ARE CONCEPTUAL AND ARE USED FOR ILLUSTRATIVE PURPOSES ONLY
ONE (1) HOT WATER BOILER and ONE (1) H20MAX HEAT EXCHANGER
Page 9
2) H2OMAX units can produce very high temperature water which could result in scalding. Installing an anti‐scald valve will
prevent this from happening. To maximize protection from possible scalding, many local plumbing codes require anti‐scald
valves be installed on all water heaters. Get into the habit of opening the cold water faucet first and then the hot water one.
To maximize protection from possible scalding, many local plumbing codes require anti‐scald valves be installed on all water
heaters. Get into the habit of opening the cold water faucet first and then the hot water one.
INSTALLING AN ANTI‐SCALD VALVE: It is highly recommended to install an anti‐scald (3‐way mixing) valve
(conforming to ASSE 1017) with all H2OMAX systems for two reasons:
1) To maximize boiler operating efficiency. To obtain the greatest benefit from a boiler/H2OMAX unit combination
(particularly with low mass boiler) the boiler should operate at maximum efficiency. This happens when a boiler does not
short cycle. Such an operating environment can be established by maximizing H2OMAX unit's thermal storage capacity (ie.
operating H2OMAX unit at a relatively high temperature and using an anti‐scald valve to keep the domestic water
temperature within the normal use range).
INSTALLATION INSTRUCTIONSH2OMAX COMMERCIAL HOT WATER HEAT EXCHANGER
INSTALLING ANTI‐SCALDING VALVE
Page 10
1) There should be no air vents on the system. An expansion tank is not needed.
2) H2OMAX units must be isolated from the boiler with ball valves to fill it with water.
INSTALLATON WITH LOW PRESSURE STEAM BOILERS
GENERAL: The general installation process is similar to hot water boilers but some specifics related to low
pressure steam boilers must be taken into account. Boiler water in the piping and H2OMAX unit may be at a
higher level than the water level in the steam boiler. It will not flow back into the boiler if all air is eliminated from
the entire boiler/H2OMAX unit loop.
H2OMAX units can be installed with low pressure steam boilers by using the water below the steam as boiler
water supply for H2OMAX units. However, some precautions must be taken:
INSTALLATION INSTRUCTIONSH2OMAX COMMERCIAL HOT WATER HEAT EXCHANGER
5) Sludge ‐ Sludge tends to accumulate in steam boilers over time. (Add conditioner annually to control acidity
and sludge formation.) This sludge may also be pumped into H2OMAX unit via the circulator and accumulate at
the bottom of the H2OMAX tank. To prevent sludge accumulation in the H2OMAX unit : a) the boiler should be
flushed before H2OMAX unit is installed and at the beginning of each heating season; and b) a strainer/filter must
be installed on the boiler water supply to H2OMAX unit and cleaned at regular intervals. (See schematic on the
next page). Accumulation of sludge in H2OMAX unit will cause the H2OMAX tank to fail. The warranty does not
cover failure due to sludge accumulation. Check for any sludge accumulation at regular intervals by opening the
tank drain on H2OMAX unit. If sludge is present, flush the boiler and H2OMAX tank and make sure the strainer is
clean. NOTE: Be very careful when draining the tank as this water is very hot. Isolate H2OMAX unit from the boiler
by closing the ball valves, refill with water and evacuate all air.
6) Water in steam boilers tends to become acidic. Boiler water conditioner should be added to the boiler water
annually to keep acidity within the normal Environmental Protection Agency (EPA) recommended range of
between pH 6.5 ‐ 8.5. If this is not done, the warranty will be voided.
ANTI‐SCALD VALVE (Supplied by others): It is highly recommended to install an anti‐scald (3‐way mixing) valve
with all H2OMAX systems. Anti‐scald valves are mandatory in the Commonwealths of Massachusetts and
Pennsylvania*.
* In the Commmonwealth of Pennsylvania for H2OMAX Heat Exchangers, when the heat input per H2OMAX is
greater than 200,000 btu/hr, it does not require ASME code construction when relieved by an ASME 15 psig safety
relief valve. When this valve is installed, the expansion tank must be of adequate size to handle the extra volume
of boiler water inside the H2OMAX tank. Otherwise, the safety relief valve will "blow off" occasionally.
Additionally, with the use of this valve, it is recommended that the circulator be installed on the boiler return
between the H2OMAX and boiler .
3) A ball valve should be placed on the boiler supply pipe T to let the air out of the H2OMAX tank during the fill
process. (See schematic on the next page) Note: the pressure relief valve could also be used for this purpose.
However, the seating must be perfect, else air will get into the system.
4) The offtake for boiler water supply must be well below the water line in the boiler (at least 9 inches). If it is too
close to the water level, the circulator may suck air or steam with the boiler water when it starts up. This air could
accumulate in the H2OMAX tank, reducing performance and causing the tank to rust and eventually to fail. An
indication that this is occurring is the water level in the sight glass bobing up and down when the circulator is
running. To eliminate this problem, the offtake should be moved further below the water line in the boiler. If this
is not possible, one of the ball valves (preferably downstream of the circulator for the H2OMAX unit zone) should
be shut down somewhat to minimize the movement of water in the sight glass. Be careful not to close the ball
valve too much as this will restrict the flow of boiler water to the H2OMAX tank, lowering its performance.
Page 11
Domestic Hot Water
INSTALLATION INSTRUCTIONSH2OMAX COMMERCIAL HOT WATER HEAT EXCHANGER
RECOMMENDED PIPING SCHEMATIC WITH LOW PRESSURE STEAM BOILERSSCHEMATICS ARE CONCEPTUAL AND ARE USED FOR ILLUSTRATIVE PURPOSES ONLY
ONE (1) LOW PRESSURE STEAM BOILER and ONE (1) H20MAX HEAT EXCHANGER
Page 12
BOILER WATERFLOW
(GPM) H26 H48 H72 H119
10 0.4 0.1 0.1 ‐‐‐‐
15 1.0 0.3 0.2 ‐‐‐‐
20 1.7 0.6 0.3 0.1
25 2.7 0.9 0.5 0.2
30 3.9 1.3 0.6 0.3
35 ‐‐‐‐ 1.8 0.9 0.4
40 ‐‐‐‐ 2.3 1.2 0.5
45 ‐‐‐‐ 2.9 1.5 0.6
50 ‐‐‐‐ 3.6 1.9 0.7
55 ‐‐‐‐ ‐‐‐‐ 2.3 0.8
60 ‐‐‐‐ ‐‐‐‐ 2.8 1.0
65 ‐‐‐‐ ‐‐‐‐ 3.3 1.2
70 ‐‐‐‐ ‐‐‐‐ ‐‐‐‐ 1.4
80 ‐‐‐‐ ‐‐‐‐ ‐‐‐‐ 1.8
90 ‐‐‐‐ ‐‐‐‐ ‐‐‐‐ 2.3
100 ‐‐‐‐ ‐‐‐‐ ‐‐‐‐ 2.8110 ‐‐‐‐ ‐‐‐‐ ‐‐‐‐ 3.4
INSTALLATION INSTRUCTIONSH2OMAX COMMERCIAL HOT WATER HEAT EXCHANGER
PRESSURE LOSS
(FEET OF HEAD)
PRESSURE LOSS
Page 13
CIRCULATOR OR PUMP FLOW EXAMPLE: (1 Qty, H119 Unit)
Boiler Output = BTU 760,000 BTU
Boiler Temperature Rise (Delta T) = DT °F 30 °F
(Temperature difference between
boiler water supply & return)
CIRCULATOR OR PUMP FLOW FORMULA
GPM
Unit Qty
CIRCULATOR OR PUMP FLOW 51 GPM
TOTAL PRESSURE LOSS
Pressure loss through H2OMAX = ft/hd Through H2OMAX = 0.8 ft/hd
(See "Pressure Loss Table") (55 GPM for H119)
Pressure loss through piping = ft/hd Through piping * = 4.5 ft/hd
TOTAL PRESSURE LOSS = ft/hd TOTAL PRESSURE LOSS = 5.3 ft/hd
(Add H2OMAX and Piping pressure losses together) * Based on 20 feet of 2‐1/2" piping
and (4) 90° elbows
TOTAL PRESSURE LOSS 5.3 ft/hd
CIRCULATOR NEEDED:
Circulator or Pump Flow GPM Flow through H119 51 GPM
Total Pressure Loss ft/hd Total Pressure Loss 5.3 ft/hd
Flow through each H2OMAX =51 GPM
= 51 GPM(1 qty) Model H119
51 GPM( 30°F x 8.33 x 60 )
INSTALLATION INSTRUCTIONS
CIRCULATOR SIZING
Circulator or pump size is calculated on the basis of how much heat must be transferred from the boiler to the
domestic cold water.
( BTU )
( DT°F x 8.33 x 60 )= GPM 760,000 BTU =
H2OMAX COMMERCIAL HOT WATER HEAT EXCHANGER
Page 14
No hot water Boiler does not operate ‐ Press reset button
‐ Check fuse
‐ Check main cut off switch
Circulator does not operate ‐ Check power supply
Zone valve does not open ‐ Check power supply
Improper setting on aquastat ‐ Turn aquastat to a higher temperature
Electrical Problem ‐ Check relay, fuse and replace
‐ Reset circuit breaker (if applicable)
‐ Check power supply
‐ Check all wiring
Inoperative aquastat ‐ Set aquastat to higher temperature and see if circulator starts to operate.
Replace aquastat if needed
Air trapped in H2OMAX tank ‐ Open safety valve on top of H2OMAX to let air out
Not enough hot water Aquastat set too low ‐ Turn aquastat to a higher setting & install mixing valve
Demand greater than boiler output ‐ Check sizing calculation
Defective aquastat ‐ Replace
Insufficient boiler output (Btu) with no priority for DHW ‐ Reduce hot water flow rate. Install priority switch. Install mixing valve
Air trapped in H2OMAX tank ‐ Open pressure relief valve on top of H2OMAX to let air out
Water temperature Aquastat set too low ‐ Set aquastat to higher temperature
starts to drop Boiler undersized, no priority for DHW ‐ Install priority switch
Demand for hot water greater than boiler Btu output ‐ Check boiler/H2OMAX sizing calculations
‐ Reduce hot water flow rate, check boiler/H2OMAX sizing calcs
Water pressure is very high ‐ Install pressure reducing valve. Set to 60‐65 psig
Water temperature Aquastat set too high ‐ Set aquastat to lower temperature
too hot ‐ Install and set mix valve to lower temperature
‐ Check aquastat operation. (As aquastat is set to lower temperature,
circulator should stop)
Defective aquastat ‐ Replace aquastat
Check mix valve ‐ Clean mix valve
Improper plumbing ‐ Check plumbing against installation instructions
Improper system wiring ‐ Check wiring
Sound of rushing water Air in piping and/or tank ‐ Open safety valve to let air out. Install air vent on last elbow in piping
when circulator starts leading into the tank
Gurgling sounds in Air in tank ‐ Open safety valve to let air out. Install air vent on last elbow in piping
H2OMAX tank leading into the tank
Coils making a noise Air in tank ‐ Open safety valve to let air out
Surges of hot/cold water Shower fixture problem ‐ Check pressure balancing valve operation
in shower
Pressure relief valve Pressure on boiler side too high ‐ Lower boiler pressure
opens occasionally ‐ Check pressure relief valve operation
‐ Check if expansion tank has failed
Pressure relief valve Pressure on boiler side too high ‐ Could indicate coil failure. Call service contractor for evaluation
discharges often
Boiler cycles too often Boiler high limit set too low ‐ Set high limit higher
Electrical wiring ‐ Check aquastat/boiler control wiring
Boiler control ‐ Check boiler control operation
Aquastat ‐ Check aquastat operation
Tank leak Determine location ‐ Check tank drain for leak
‐ Call service contractor to determine location (aquastat well not tight,
safety valve leaking, temp/pressure gauge not tight, tank leak)
INSTALLATION INSTRUCTIONSH2OMAX COMMERCIAL HOT WATER HEAT EXCHANGER
TROUBLESHOOTING
PROBLEM SOLUTIONPOSSIBLE CAUSE
Page 15
b) the domestic water does not contain abnormal levels of particulate matter; and
c) water hardness does not exceed 10.5 gpg.
Component Parts Warranty
Controls are warranted by their respective original equipment manufacturers for a period of one (1) year.
Exclusions And Limitations
This Warranty shall apply only if:
1. H2OMAX is installed according to the installation instructions provided with the unit.
3. The unit is used in the United States.
4. The consumer presents a copy of the original sales/installation receipt at the time claim is filed.
LIMITED WARRANTYH2OMAX COMMERCIAL HOT WATER HEAT EXCHANGER
5. This Warranty shall be void if the manufacturer's tag has been tampered with or removed from the H2OMAX
without written permission from Thermal Solutions.
Manufacturer shall not be liable for incidental or consequential damages. Some states do not allow the exclusion or
limitation of consequential damages, so the above limitation or exclusion may not apply to you. You should be aware that
you may have other rights that vary from state to state.
In commercial service the Manufacturer warrants the tank and copper coil assembly for ten (10) years, the first
five (5) years in full and years six (6) through ten (10) prorated at 20% each year of the prevailing retail price,
provided that conditions a), b) and c), as defined below, (acidity, particulate matter and water hardness) are met.
Commercial service shall mean use in dwellings other than residential service.
a) the acidity of the water is within the normal Environmental Protection Agency (EPA) recommended range of
between pH 6.5 ‐ 8.5;
Warranty will also be voided when installed with low pressure steam boilers if sludge is allowed to accumulate in H2OMAX
tank and boiler water acidity is outside the levels indicated above.
In the event of tank leakage due to defective material or workmanship, such a leak having been verified by an authorized
representative, Manufacturer will repair or replace the failed unit with a comparable H2OMAX unit available at the time of
replacement at no cost to the original retail Purchaser, except as set forth in this Warranty. The repaired or replacement
unit may have changes in design, material or construction which in the judgement of Manufacturer constitute an
improvement of former practice. The original Purchaser is responsible for all costs associated with the removal and
reinstallation, shipping and handling to and from Manufacturer. The replacement unit will be warranted for the remaining
portion of the original Warranty.
In residential service the Manufacturer warrants to the original retail Purchaser that the tank and coil assembly
shall be free of leaks for fifteen (15) years in the home in which H20MAX was originally installed, provided that
conditions a), b) and c), as defined below, (acidity, particulate matter and water hardness) are met. Residential
service shall mean use in dwellings with no more than two apartments.
2. Any failure or malfunction does not result from improper or negligent operation, accident, abuse (including
freezing or water/flood), misuse, unauthorized alteration or improper repair or maintenance.
Page 16