Mark Morley, Industry Marketing DirectorMark Morley, Industry Marketing Director

GXS Managed Services for SAP – Part 1GXS Managed Services for SAP – Part 1

Slide 2 | © 2013 GXS, Inc.

Introduction

• Managing the integration of SAP and B2B

systems is a complex process

• SAP and B2B projects are implemented

across internal and external users

• Integrated SAP and B2B systems can help

introduce significant operational

efficiencies

• SAP B2B integration provides improved

visibility into cross enterprise business

processes

Slide 3 | © 2013 GXS, Inc.

Today’s SAP Systems Need to Support Global Operations

Global companies must manage a network of manufacturing, sales, marketing, engineering and finance centres

Manufacturing

Back Office

Sales

GlobalHQ

RegionalMarketing &

Finance

EngineeringR&D

Manufacturing

Sales

Sales

Manufacturing

RegionalMarketing &

Finance

Back Office

Manufacturing

Sales

EngineeringR&D

EngineeringR&D

Slide 4 | © 2013 GXS, Inc.

Key Findings From ERP/B2B Study

• 48 percent of respondents said they had lost B2B

connectivity

• 34 percent of respondents said B2B integration staff were

supporting ERP related projects

• 34 percent of the data feeding ERP systems is generated

externally

• 29 percent of respondents said that they had to

prematurely terminate B2B testing programs relating to

external trading partners

• 79 percent of respondents have exceptions or problems

on more than one percent of inbound B2B transactions

• 80 percent of respondents plan to move to highly

consolidated ERP environments

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The Need for ERP to B2B Integration

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• SAP uses information from various

external sources

• Information can be sourced from

customers, logistics providers and

financial service institutions

• Information derived from different

global standards can be difficult to

manage

• Integrating trading partners to

remote manufacturing plants can

be a complex process

Externally Sourced SAP Data

On average 34% of data feeding an ERP system

comes from outside the enterprise

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Data Quality Compromises SAP Value

• Externally sourced data is rarely

checked before it enters an SAP

system

• Once the information is within SAP,

it will quickly spread across the

enterprise

• Inaccurate data can affect

downstream business processes

• Inaccurate data leads to incorrect

electronic documents being

created

79% of respondents said that more than 1% of transactions needed

reworking

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High Availability in B2B is Critical

• Ensuring that B2B information is

available 24/7 is crucial to the

operation of an SAP environment

• B2B platforms ensure that externally

sourced information can be used by

internal business applications

• Lack of B2B information could lead

to production line stoppages

• Business critical decisions need to

be made in real time

48% of respondents said they had lost connectivity

with their B2B system

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Program Management

• Integrating SAP and B2B requires

constant monitoring to ensure

that any problems are resolved

efficiently

• Changes made to an SAP system

may need to be incorporated into

the B2B platform as well, or vice

versa

• Must ensure that the SAP/B2B

integration platforms is tested

and deployed correctly

84% of respondents had experienced delays with their ERP B2B integration

projects

Slide 10 | © 2013 GXS, Inc.

For Further Information

NA – http://www.gxs.com/resources/insights/3rd_edition/

EMEA - http://www.gxsinsights.eu/3rd_edition/index.htm

NA – http://www.b2bforsap.com

EMEA - http://www.b2bforsap.co.uk

Slide 11 | © 2013 GXS, Inc.

Thank You

Phones

US: 1-800-334-2255, option 3

EMEA: +44 (0) 1932 776047

GXS web sites

US: www.gxs.com

EMEA: www.gxs.eu