Gung HoGung Hoby Ken Blanchard & Sheldon Bowles
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As is the case with all of my reports, this is NOT intended to replace your reading the book – rather, it shares
the main concepts with youso you can use thisas you are reading.
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A promise made is a
debt unpaid.
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If you are not the lead dog … the scenery never
changes!
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The Spirit of the SquirrelThe Spirit of the SquirrelThere’s more to a squirrel’s
work than just moving seeds – they are motivated because
their work is important & worthwhile.
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The Spirit of the SquirrelThe Spirit of the Squirrel1.Knowing we make the world a better
place.2.Everyone works toward a shared
goal.3.Values guide all plans, decisions and
actions.
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Worthwhile WorkWorthwhile Work1.Work has to be understood as
important.2.Work has to lead to a well-
understood and shared goal.3.Values have to guide all plans,
decisions, and actions.
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If you want people to be GUNG HO, to work with the Spirit of the Squirrel, they must first understand why
they are needed.
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You have to learn to see how what you are
doing is helping others.
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One of the fastest and surest ways to feel good about yourself is to understand
how your work fits into the big picture.
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There are 2 types of goals:There are 2 types of goals:1.Result goals (measurable)2.Value goals (impact how we live our lives)
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Goals are marker posts you drive into the future
landscape between where you are and where you want
to be.
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The Way of the Beaver: In control of achieving a goal.
1.A playing field with clearly marked territory.2.Thoughts, feelings, needs & dreams are
respected, listened to and acted upon.3.Able but challenged.
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People need to do what they do because they decide to –
NOTNOT because they’ve been ordered to.
You HAVEHAVE to let the people who really do the work do the work!
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Your goals and values should be like the sidelines in a game – as long as your players “follow the rules,” they
can play/go anywhere within the lines. They have to know that when the ball They have to know that when the ball
is in play, YOU will stay off the field!is in play, YOU will stay off the field!
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The real secret of successful management is discovering what
people do naturally and then figuring out how to adapt the organization to take advantage of natural behavior.
Too many managers go at it the other way around.
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People who are truly in control work for organizations that value them as persons. Their thoughts, feelings, needs and dreams are
respected, listened to, and acted upon.
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Just asking people to do what they are able to do easily won’t give people the feeling of accomplishment they need. You have to stretch them – give them
work that demands their best and allows them to learn and move ahead
into uncharted territory.
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Good teams always have a game plan and some form of huddle to be sure the players
know what the next play or set of plays will be.
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WOW…WOW…Canvas and wood make a boat, but only rapids make a canoe. Until you Until you test a canoe in whitewater, you don’t test a canoe in whitewater, you don’t really know what you’ve got and how really know what you’ve got and how well it will handle stress well it will handle stress … the same goes with your real estate business!
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Involvement vs. commitmentInvolvement vs. commitmentA chicken and a pig agree to co-host a
breakfast; the chicken suggests they serve bacon and eggs. The pig replies, “For you
that means involvementinvolvement – for me that means
total commitmenttotal commitment.”We NEED pig commitment!
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Gift of the Goose - Gift of the Goose - Cheering Others OnCheering Others On
1.Active or passive, congratulations must be TRUE (timely, responsive, unconditional and enthusiastic)!
2.No score, no game, and cheer the progress.
3.e=mc2 – enthusiasm equals mission times cash and congratulations!