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GSA MAS - Category Code: H05 Federal Supply Group: Professional Services
Language Services
Contract # GS-10F-0496M For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at
http://www.fss.gsa.gov
Contract Period: Sept. 30, 2017 to Sept. 29, 2022 (Pricing Current through Modification PA-0029, effective 7/9/19)
(Contract Current through Mass Modification PS-A812, effective 4/8/20)
Translations International, Inc. 100 S. Fifth Street, Suite 1900
Minneapolis, MN 55402 Phone: 320-217-2775
Fax: 443 267 0008 Website: www.tiinc.com E-mail: [email protected]
Contract Administration Source: Suraj Singh Business Size: Small Disadvantaged Business (SDB)
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TABLE OF CONTENTS
1. Executive Summary.......................................................................................... 3
2. Tasks and Technical Approach ......................................................................... 4
3. Management Approach and Key Personnel ..................................................... 5
4. Certifications ................................................................................................... 6
5. Services and GSA Schedule Price List ............................................................... 7
6. Customer Information ....................................................................................12
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1. Executive Summary
Translations International, Inc., (TIINC) is a Small Disadvantaged Business, as well as a Certified Minority Business Enterprise (MBE), incorporated in the state of Minnesota with offices throughout the US. TIINC offers high-quality translation, interpreting, transcription and desktop publishing in more than 150 languages. We have a worldwide network of more than 3,000 vetted and pre-approved linguists. For over 15 years, TIINC has been helping corporations and federal government agencies, large and small businesses, associations, non-profit organizations, individuals, embassies, and many others to communicate beyond borders and across cultures.
Service Offerings
TIINC provides the following services: Translation— All types of documents and subject matters in more than 150 languages Interpreting— Telephone and Face-to-Face (consecutive or simultaneous) Transcription and Desktop Publishing TIINC’s Qualifications
The features listed below demonstrate TIINC’s qualifications: • Over 15 years related experience in the translation
industry • Dedicated Project Manager to manage all aspects of
project • Highly skilled and experienced native language
linguists with an in-depth awareness of cultural nuances and regional dialects
• State of the art translation tools and technology • Proprietary project management and reporting tools • Proven Quality Control program
TIINC provides foreign language translation of websites and documents for the Federal Government and large commercial companies such as Northrop Grumman and Lockheed Martin.
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2. Tasks and Technical Approach With over 15 years of experience in the language services industry, we provide language services in the required 3 core service areas:
Each of these core service areas are supported by our management approach, which consists of: • Dedicated Project Management • Proven Quality Control Program • Global Project Management Suite We have a network of over 3,000 professional linguists who can provide services in any language and any volume. As an experienced company, we know what potential problems to look for early in a project, which helps keep projects on time and on budget. Furthermore, we have developed a proven Quality Control program to review, edit and finalize written translations
Document Translation
Telephone Interpretation
Face-to-Face Interpretation
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3. Management Approach and Key Personnel
Across all service offerings, TIINC offers proven management techniques via:
All three of these elements work hand-in-hand to ensure that for every client TIINC: Provides excellent, efficient customer service
Minimizes controllable errors
Meets our client’s delivery deadlines
Operates with a standard work process for every job, big or small
Records, tracks and analyzes project history
Dedicated Project
Management
Proven Quality
Control Program
Global Project Management
Suite
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4. Certifications
TIINC is a professionally qualified company with over 15 years of excellent past performance. Some of our industry certifications include: • Corporate member of the ATA (American Translators Association) • Founding member of American Language Companies Association • GSA (General Services Administration) Language Schedule holder • Graduated from US Small Business Administration (SBA) 8(a) program in April 2018 • Certified Minority Business Enterprise (MBE) • US DoD (US Department of Defense) approved contractor Additionally, most of our translators are accredited by the ATA or the relevant language association in their respective countries. SAM and ORCA registration
TIINC has current SAM and ORCA registration. Equal Opportunity Employer TIINC is an equal opportunity employer. It maintains policies and practices that are designed to prevent discrimination against any qualified contractor or applicant on the basis of race, color, religion, ancestry, national origin, sex, age, marital status, sexual orientation, disability and medical condition to the extent protected by law. This policy of nondiscrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training, and termination. Confidentiality Each linguist and member of the staff is trained on confidentiality practices. These individuals all sign a statement of confidentiality and agree to abide by confidentiality precautions and measures. Among the most important points with regards to confidentiality and protection of sensitive information: • Our premises are not open to the public, the doors are locked. • Strict guidelines require that all customer confidential information not leave the office. • Documents considered work product are kept under additional lock and key until they
are no longer needed. • When documents considered work product are no longer needed, they are shredded and
disposed of properly and in compliance with the instructions provided by our clients.
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5. Services and GSA Schedule Price List
Translation Rates
CATEGORY REGION LANGUAGES RATE INTO
ENGLISH
RATES FROM
ENGLISH 1a Western European French, German, Italian and Spanish $0.204 $0.203 1b Western European Dutch and Portuguese $0.204 $0.232
2 Eastern European
Albanian, Baltic Languages, Bulgarian, Croatian, Czech, Hungarian, Kazakh, Moldavian, Polish, Romanian, Russian, Serbian, Slovak, Ukrainian and Uzbek
$0.272 $0.272
3 Nordic Danish, Finnish, Icelandic, Norwegian and Swedish $0.207 $0.272
4a Mid-Eastern Arabic, Greek, Hebrew and Turkish $0.272 $0.272 4b Mid-Eastern Amharic, Somali, Tigrinya and Yiddish $0.272 $0.272
5a Oriental Chinese, Japanese, Korean and Vietnamese $0.257 $0.295
5b Oriental Cambodian, Hmong, Lao, Malay and Thai $0.218 $0.327
6 Indo-Iranian Farsi, Gujarati, Hindi, Pashto, Punjabi and Urdu $0.300 $0.330
7 African Languages/Dialects
Afrikaans, Bambara, Hausa, Herero, KinyaeWanda, Lingala, Nama/Damara, Oshikwanyama, Otijerero, Owambo, Swahili, Tswana, Twi, Yoruba, Wolof, Zulu
- $0.330
Photocopies $.103 per page Minimum order $150 per order Estimated amount of words 2,500 per day/per translator Volume discount 1% off project costs for dollar volumes of
$10,000 or more
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Other Translation Services Transcription Transcription is a service whereby we transcribe audio tapes from digital audio formats to written scrips in electronic format. We also have the ability to then translate those scripts from English into Foreign languages or from Foreign languages to English.
ENGLISH TO ENGLISH TRANSCRIPTION ITEM Unit Rate
Audio and Video Transcription page $5.40
FOREIGN TO ENGLISH
CATEGORY Unit Rate Languages 1A and 1B hour $80.00 Languages 2,3,4A and B, 5A and B,6 hour $100.00
Desktop Publishing TIINC provides quality and professional graphic design and form layout services. We offer layouts in MS Word, PowerPoint, Publisher, Illustrator and Photoshop for PC and Desktop Publishing for Windows and Macintosh in programs including, but not limited to: In Design, Quark Passport, Quark Express, Frame Maker, Illustrator, PageMaker, Persuasion, Photoshop, Streamline, MS Word and Power Point. If your tool is not listed, please inquire.
DESKTOP PUBLISHING ITEM Unit Rate DESKTOP PUBLISHING hour $60.00
Editing and Proofreading All of TIINC’s translations go through a thorough quality assurance system which includes editing, proofreading, and quality control check. As an independent service, we also offer editing and proofreading services for documents translated by other entities.
EDITING AND PROOFREADING ITEM Unit Rate EDITING AND PROOFREADING hour $82.00
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Certification We will be glad to certify translated documents for official purposes such as immigration and court requirements.
CERTIFICATION ITEM Unit Rate INITIAL CERTIFICATION DOC $15.45 ADDITION OF SAME DOC DOC $5.15
Rush Fees TIINC has the ability to rush any translation. Large volumes will be divided up among different translators, all of them specialized in the specific subject matter. Then the translation will be edited by a single editor in order to ensure consistency of terminology and style. A work day is defined as Monday through Friday 8:30am to 5:00pm EST
RUSH FEES ITEM Unit Rate SAME DAY % 50% 2 TO 4 DAYS % 25%
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Interpretation Services Translations International, Inc. provides multilingual interpreting services (simultaneous and/or consecutive) in foreign languages for meetings, conferences, seminars, litigation proceedings, briefings, training, escort and various other forms of voice communication. We also provide our clients with a very efficient telephone interpreting system, which can be used all over the world any time, day or night.
LANGUAGE CATEGORIES 1-3
Regions: Western Europe, Eastern Europe and Nordic
Albanian Dutch Italian Russian
Baltic Languages Finnish Moldovian Serbian
Bulgarian French Norwegian Slovak
Croatian German Polish Spanish
Czech Hungarian Portuguese Swedish
Danish Icelandic Romanian Ukranian
LANGUAGE CATEGORIES 4-6
Regions: Mid-Eastern, Oriental and Indo Iranian, and African Languages/Dialects
Amharic Creole Lao Turkish
Arabic Hebrew Malay Urdu
Cambodian Hindi Pashto Uzbek
Chinese Igbo Punjabi Vietnamese
Farsi Japanese Sinhalese Wolof
Greek Kazakh Somali Yiddish
Gujarati Khmer Thai Yoruba
Haitian Korean Tigrinya
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Interpreting Rates
CONSECUTIVE INTERPRETING
ITEM LANGUAGE CATEGORY BASE RATE
Court & Liaison Interpreting 1 to 3 $102/HOUR
Court & Liaison Interpreting 4 to 6 $122/HOUR
Seminar &Workshop Interpreting 1 to 3 $102/HOUR
Seminar &Workshop Interpreting 4 to 6 $122/HOUR
Seminar &Workshop Interpreting 1 to 3 $601 - 4 to 8 Hours, Each Add'l Hour $109
Seminar &Workshop Interpreting 4 to 6 $655 - 4 to 8 Hours, Each Add'l Hour $136
SIMULTANEOUS INTERPRETING
ITEM LANGUAGE CATEGORY
BASE RATE EACH ADD’L HOUR
Simultaneous Conference
1 to 3 $820 (up to 6 hours) $136/HOUR
Simultaneous Conference
4 to 6 $985 (up to 6 hours) $136/HOUR
TELEPHONE INTERPRETING
ITEM LANGUAGE CATEGORY
BASE RATE OTHER FEES
Telephone Interpreting
All languages $1.76/minute $25 set up fee
OTHER SERVICES
ITEM LANGUAGE CATEGORY BASE RATE
Foreign Language Assistant/Headset Receiver Coordinator
1 to 6 $44/HOUR
Voice Over Talent 1 to 3 $122/HOUR
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6. Customer Information
1a. Table of Awarded Special Item Number(s) SIN 541930 and 541930RC: Translation and Interpretation Services SIN OLM: Order level materials
1b. Lowest Price Item and Model Not applicable to Services 1c. Labor Category Descriptions Not Applicable 2. Maximum Order $350,000.00 3. Minimum Order $100.00 4. Geographic Coverage (delivery area) Domestic and Overseas 5. Point(s) of production Same as Contractor 6. Discount from list prices or statement of net
price Prices herein are Net prices. Basic discounts have been deducted.
7. Quantity discounts Dollar volume of $10,000 or greater, an additional 1%
8. Prompt payment terms 1% 15 days; (information for ordering offices: prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions)
9a. Notification that Government purchase cards are accepted at or below the micro-purchase threshold
Accepted
9b. Notification that Government purchase cards are accepted or not accepted above the micro-purchase threshold
Accepted
10. Foreign items None 11a. Time of delivery Specified on the Task Order 11b. Expedited delivery Items available for expedited delivery are noted
in this price list. Contact Contractor for more information.
11c. Overnight and 2-day delivery Contact Contractor 11d. Urgent requirements Contact Contractor 12. F.O.B. point(s) Destination 13a. Ordering address Same as Contractor 13b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket
Purchase Agreements (BPAs) are found in the Federal Acquisition Regulation (FAR) 8.405-3 14. Payment address Translations International, Inc.
c/o MWH & Co., LTD PO Box 159 St. Cloud, MN 56302 Email: [email protected]
15. Warranty provision Contractor’s standard commercial warranty 16. Export packing charges (if applicable) N/A
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17. Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level)
Contact Contractor
18. Terms and conditions of rental, maintenance and repair (if applicable)
N/A
19. Terms and conditions of installation (if applicable)
N/A
20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable)
N/A
20a. Terms and conditions for other services (if applicable)
N/A
21. List of service and distribution points (if applicable)
N/A
22. List of participating dealers (if applicable) N/A 23. Preventative maintenance (if applicable) N/A 24a. Special attributes such as environmental
attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants)
N/A
24b. Section 508 compliance information N/A 25. Data Universal Number System (DUNS)
number 883977758
26. Notification regarding registration in System for Award Management (SAM) database
Registered