GovTech 2013: Common Government ICT Architecture
Version: 1.0
SITA GSS: Integration & Interoperability
Unathi Mtya22 October 2013
Agenda
Introduction Government Strategy Issues, Challenges & Initiatives SITA e-Government Strategy Government Common ICT Architecture Integration Context Maturity Drives Value Dependencies Conclusion Questions & Answers
2
Introduction
3
Poodwaddle World Clock
Integration and e-Services exposure is changing the world
So far 3,510,218 South Africans filed their tax
Introduction
4
For Integration
There are two groups of people
Against Integration
Hope for the realisation of value.
Investing in a dinosaur!!!
Can we afford to have SA e-Government ranking at this level?
6
We have slipped from 45th position in 2003 to 101st in 2012!!!
* UN Global e-government Survey ranks 193 Member States of the UN
Can we afford to have fragmented data sources instead of a single citizen view?
7
$
DoC
$
DWAF
$
DoT
$
DoEDUCATION
$
DoLABOUR
$
DoSOCDEV
$
DCS
$
SAPS
$
DLA
$
DME
$
NIA
$
SARS
$
DoHOUSING
$
DFA
$
DoHEALTH
$
DoJ
$
DoHOMEAFFAIRS
$
DAC
$
NDA
$
DTI
$
DPLG
ConditionDisease
Vehicles
Licenses
MakeModel
NumberPeriodType
Firearms
MakeModel
NumberPeriodType
Jail Info
Parolees
Jail Mates
Deeds
Properties
Land Parcels
CurrentAddress Births Deaths
MovementControl
MineralRights
Rehabilitation
Vetting
PlaceNames
Grants
Dependants
FosterChildren
CompanyInfo
Directors
ExternalInfo
Traffic Fines
NumberPeriodType
NumberPeriodType
CriminalRecord
SentencingDetails
$
DoD
DefenseResource
Pool
Water
QualityDistributionAvailablility
Hospitals
Clinics
Services
Power
Water
Dependants
StudentAdmin
PlaceRecordsGradeAge
Income
e.gOld Age
Child Care
Var
iou
s D
ata
Cu
sto
dia
ns V
ariou
s Data C
usto
dian
s
Can we afford not to have the processes integrated? Disconnectedness - Social Cluster Example
8
Tackling poverty remains one of Government’s top moral and political imperatives yet getting help from Government remains difficult
Citizen has to ‘integrate’ Government by following arduous administrative processes
Gathering proof-of-eligibility alone can often take up to 24 months
Other impacts include:
Duplication of administrative processes
Fraud and double-dipping
Labour
SARS
Home Affairs
UIF
Housing
Education
Public Works
SASSA
Local Gov
Land AffairsGather
proof of plight
Access for public works programme
Exemption from school fees
Access to housing subsidy
Access to Free Basic Services
Access to Grant
Accessing Social protection services
Get an ID
Government ICT Strategy Issues & Challenges (GITOC Draft)
High cost of ICTPoor ICT Governance and Controls (AG Report) Insufficient ICT skills and capacityFragmented and duplicated systems and infrastructureFragmented and duplicated data Ineffective & inefficient business processes Insufficient connectivity in rural communities (digital
divide)Little or no e-Service value to citizens (e-Gov G2C)Conflicting roles and responsibilities (Legislation)
9
Government ICT Strategy (GITOC Draft)
G2C - Enhanced citizen convenience with better access to Government Information & through e-Services
Integrated Service Delivery
Establish Common Capability
10
Government ICT Strategy Initiatives
Establish e-Government – G2C, G2B & G2GData & Service Integration
Inter-department data integration strategy Government data reference model Master data management repository Universal data exchange & e-Service integration bus
Business Process Management Business process management strategy Business process management repository Business process integration across departments Business process competency centre
11
e-Government Strategy (SITA Approved)
Establish e-Government Common Architecture that
follows a SaaS approach; Establish government wide data governance of master
dataEstablish government wide service governance of all
SOA servicesAdoption and implementation of a Central Government
Master Data application
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Integration Context
13
Sphe
res
ofGo
vern
men
t
DPSA Treasury DTI
Depa
rtmen
tal
Fin HRMSSCM
Syst
emLocal
GovernmentNational
GovernmentProvisional Government
Government Business Processes & Rules
Government Services
Functions
Functions
Functions
Infrastructure
Bespoke Systems
Services
Data
Proc
ess
Government Common ICT Architecture
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Citizen
Gov Dept ESB
Gov DeptService Registry
Gov DeptBPM
Gov Dept App 1 Gov Dept App n
Gov Department Cluster
IAM/SSO www.dept.gov.za
Business
Public Cloud – WWWwww.services.gov.za
Access via NGN•High Security•High QoS
Gov Dept ESB
Gov DeptService Registry
Gov DeptBPM
Gov Dept App 1 Gov Dept App n
Gov Department Cluster
IAM/SSO www.dept.gov.za MD App ESBRouting/Mediation
TransformationProcess Management
MD App Service Registry
MD App
IAM CGMDA Cluster
Mission Critical Cloud
Gov Official
•Gov Official
•Very High Security•Very High QoS•Disaster Recovery Site
Transverse ESB
TransverseService Registry
TransverseBPM
Gov Wide Transversal Cluster
IAM/SSO www.transverse.gov.za
BI GIS ECM
Government Wide SaaS Cluster
G2C/G2G/G2B Service RegistryG2G BPM IAM/SSOESB
Routing/Mediation (All) || Transformation (non-SITA Hosted)
Government WideIaaS and PaaS Cluster
Government Cloud
Maturity Drives Value
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Virtualized Servicesconsumer invoke the service indirectly, independent of the infrastructure
Composite Servicesservices are used to compose business processes using BPEL, analyst compose solution
Servicecomponents are loosely coupled, open standards, shared across domains
Componentisedsilo’s decomposed into logical functions, sharing services, reusable
Integratedinterconnect silos, no standards, bespoke code used for integration
Silosoftware is development independent, no integration, manual activities
Dynamically Re-Configurable Services assembly can be performed at runtime provided by a repository of services
TOG
AF:
SO
A M
atur
ity L
evel
Initi
alP
roce
ss: u
npre
dict
able
, re
activ
eD
ata:
cha
nge
dyna
mic
ally
Rep
eata
ble
Pro
cess
: red
uce
rew
ork,
st
anda
rdis
ed a
t a u
nit l
evel
Dat
a: a
dher
e to
dat
a go
vern
ance
be
st p
ract
ices
Data & BPM Maturity Level
Def
ined
Pro
cess
: pro
cess
es a
re d
ocum
ente
d an
dst
anda
rdis
ed th
roug
hout
the
orga
nisa
tion
Dat
a: d
ata
gove
rnan
ce im
plem
ente
d an
d ad
here
to, d
ata
is
man
aged
as
an a
sset
Man
aged
Pro
cess
: pro
cess
es a
re a
naly
sed,
mea
sure
d an
d co
ntro
lled
orga
niza
tion
is m
anag
ed u
sing
pro
cess
es a
nd re
sults
are
pre
dict
edD
ata:
dat
a is
cat
alog
ues
and
met
a-da
ta is
use
d to
des
crib
e da
ta,
man
age
data
qua
lity
Opt
imis
edP
roce
ss: p
roce
sses
are
stra
tegi
cally
alig
ned
to th
e m
arke
t and
con
tinuo
usly
impr
oved
chan
ge m
anag
emen
t is
entre
nche
dD
ata:
con
tinuo
usly
impr
ovin
g da
ta q
ualit
y
PeopleProcesses
DataTechnology/Systems
Gov
erna
nce
Cen
tre
of E
xcel
lenc
e
Conclusion
Can we afford: To have fragmented data & systems? To have ineffective & inefficient business processes? To have multiple view of the citizen?
What is the real cost of these limitations? What is the impact on the citizen? It is time to:
implement an e-Government strategy holistically provide integrated e-Services establish quality data using Master Data principles integrate government business processes using BPM principles
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