Hospice at Home Carlisle and North Lakeland is a local Charity providing palliative care for patients at
the end stages of life, who prefer to remain at home, with all that is familiar around them. The Charity also
supports their families and carers, and covers 1,500 square miles across the North and East of Cumbria.
Welcome to the
Autumn/Winter
2015 Issue
Inside
this
issue...
In May, local artists helped to
raise £7,000 for Hospice at
Home. Turn to page 7 to find out
more.
The Penrith Colour Run was a
great success! The 2016 event
plans are revealed on page 7.
Recently Jan Lamb, Hospice at Home Clinical
Lead, submitted an application for the Dr Kate
Granger Award for Compassionate Care. This
award is given to organisations or individuals who
go above and beyond the call of duty to
enhance the lives of the people they care for.
Hospice at Home has on occasions supported
individuals who have end of life wishes. Here are
their stories, which featured in our application.
Wedding
On the day of a patient’s Granddaughter’s
wedding, a nurse attended the patient’s home
and helped her to wash, apply make-up and
dress before taking her by car to the wedding
venue. The nurse stayed with the patient
throughout the celebrations, taking her home
again in the evening and helping her get ready
for bed. This support enabled the patient to be
part of an important family occasion whilst
allowing her family to concentrate fully on the
day knowing their Mother’s needs were being
addressed.
Fish and Chips from Silloth
A gentleman who was admitted to a local
hospice for end of life care expressed a wish to
see his home for one last time. Additionally, he
wanted to go to Silloth on the way to collect fish
and chips from the local fish shop to eat when he
got there. A Hospice at Home nurse
accompanied and supported him. He later died
in the hospice but with the knowledge that he
had achieved both his goals.
Please turn to page 6 to read more...
Going the Extra Mile...
Do you need to make a will?
Our “Where There’s a Will
Appeal” takes place this
autumn. More details on page 3.
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www.hospiceathome.co.uk
Chairman’s Comments
This will be my last report to you all as I
am due to hand over to Dr Alison Miles,
who will become the new Chair of
Trustees following our forthcoming AGM
in October. It gives me the opportunity to
thank so many of you who have given
your support to the Charity, especially
during these busy past twelve months.
I would like to start by thanking all our
Volunteer Fundraisers. I have been
frequently moved by your level of
commitment to the organisation, and
without yourselves there is no way we
could provide the current level of care,
or even contemplate expanding future
care provision.
My thanks too, go to my Trustee
colleagues and to the Staff at Federation
House for their support during a year of
considerable organisational change and
additional staffing responsibilities. Many
of these changes are already starting to
bear fruit and are being enthusiastically
and capably led by our new Chief
Executive, Fiona Stobart.
The task of providing this care lies of
course with our Clinical Staff, who do a
wonderful job looking after patients in
their homes and supporting their carers
and relatives, and we are most fortunate
to have such a dedicated team.
However, if we are to fulfil our aspirations
to provide more care for additional
numbers of people in the future, we
need to continue to address a variety of
issues, including the challenges of
maintaining quality care alongside
financial sustainability.
With this in mind, I look forward during the
next 18 months to my continuing
contribution as a
Board member,
and I wish Alison
M i l e s e v e r y
success in her
new role.
Richard Murray,
Chairman of
Trustees
Caring Cartmell Shepherd
Emma Smith, Marketing Manager at Cartmell Shepherd,
gives an insight into the firm’s participation in the Business
Partners Scheme...
“Cartmell Shepherd are a local firm, who go the extra mile
to provide a terrific service to our clients as well as trying to
be the best employer we can be for our staff. We really
pride ourselves on supporting the local community, which is
why we are more than happy to support Hospice at Home.
Over the last year we have taken part in numerous
activities to raise awareness and funds for the Charity. A
team took part in the C2C Challenge (some members
pictured above); the Charity used our Penrith and Carlisle
offices as bases for the Flag Day collections; we hosted
Hospice at Home in our marquee at Gilsland Show; and
sold Cartmell Homebakes recipe books, just to mention a
few ways in which we have supported Hospice at Home.
At Cartmells our people are our real strength; personable,
professional and totally committed they put every effort
into ensuring all of our clients, no matter who they may be,
are given the very best service. This is why we enjoy
supporting local charities that benefit the local
communities in which we work.
Cartmell Shepherd’s commitment to Cumbria and the
towns and cities we work in is truly rewarding. We have
really enjoyed supporting Hospice at Home and look
forward to more great fundraising for such a fantastic local
Charity.”
Welcome!
The Charity welcomes
A t k i n s o n B u i l d i n g
Contractors Ltd and David
Allen to the Business
Partners Scheme. Atkinsons
sponsored a colour station
at the Penrith Colour Run
and a David Allen team
completed the C2C
Challenge in June.
www.david-allen.co.uk
www.atkinson-builders.co.uk
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Don’t forget to send in your Special Days Grand Raffle tickets by 7th October to be included in the Draw! 3
Hello from
the CEO
It has been an
exciting time
since the last
e d i t i o n o f
Contact. The
Board agreed
the 5 year (2015
–2020) Strategic
Plan and the 1st year Business Plan that
accompanied this in April of this year.
The Strategic Plan is entitled Achieving our
Future: More Care for More People. There
are 4 key objectives within the plan: those
of providing exemplary care; sustainability;
engaging with all stakeholders (particularly
with those who use our services); and
preparing for the Charity’s future needs.
We have appointed additional staff to
achieve our aims. These include Health
Care Assistants, an Occupational Therapist
and we are in the process of recruiting to a
Physiotherapy post.
We are intending to set up a befriending
service using volunteers. This service will
complement all the other services we
provide by helping patients, their relatives
and carers maintain their independence,
hobbies and interests, all of which become
difficult when being cared for or being the
carer.
As Dr Richard Murray stated in his report he
is standing down as Chair of Trustees from
October. I would like to take this
opportunity to thank Richard for his
direction, hard work and support
throughout his chairmanship to the
organisation as a whole and particularly to
myself, especially in my new role as Chief
Executive. I am delighted that he is
continuing as a Board member.
I would also like to thank all staff and
volunteers for their continued hard work,
support and commitment that makes
Hospice at Home Carlisle and North
Lakeland the service it is. Thank you.
Fiona Stobart,
Chief Executive Officer
Wills and Legacies Leave Lasting
Gifts
Will Aid and legacies crucially help us fund our Clinical
Service and both are vital for ensuring the future of
Hospice at Home.
Having an up-to-date will is the only way to make sure
your loved ones are looked after when you are no
longer here. Getting your affairs in order is important
and our annual Appeal provides an excellent
opportunity to ensure that your wishes will be carried
out when you die. When writing wills many people
decide, once their family and friends are provided for,
to generously leave a legacy to the Charity which
ensures they provide a lasting difference to help local
patients and families.
This September we seek your support for our “Where
There’s a Will Appeal” when participating solicitors give
their time free of charge and supporters are asked to
make a donation in lieu of their fee for a basic will, to
Hospice at Home.
The supporting solicitors are:
Arnison Heelis, Penrith 01768 862007
Atkinson Ritson, Carlisle 01228 525221 Wigton 016973
43241
Beaty and Co, Wigton 016973 42121
Bendles Solicitors, Carlisle 01228 522215
Burnetts, Carlisle 01228 552222 Penrith 01768 800855
Hewitson & Harker, Kirkby Stephen 017683 71534
Scott Duff and Co, Penrith 01768 865551 Keswick
017687 74321 Carlisle 01228 531054
Waugh and Musgrave, Cockermouth 01900 823127
Please contact any of the solicitors during September
for full details and to perhaps leave a gift as a lasting
legacy. Each solicitor will advise of time scale and
month of when their support will take place. In
anticipation of your help we thank you for your
kindness.
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www.hospiceathome.co.uk
What a Year!
It’s hard to believe we
celebrated our 1st birthday at
the Carlisle Shop on the 1st
May. We had birthday cake,
banners and balloons and
customers came in to wish us
Happy Birthday—and of
course sample the cake!
We also held our first Fashion
Show at the end of March and raised a
whopping £1,008 which was amazing. The
evening went really well and we had volunteers
from the Shop modelling, as well as some Hospice
at Home nurses taking to the catwalk. The event
has raised our profile in Carlisle and we received
great comments from guests who were there on
the evening. Some outfits were snapped up at
the end of the Fashion Show and we were busy
the following week as customers called in to
purchase outfits that were modelled. I would like
to thank everyone who helped out with the
event.
In June a new member of staff joined the Carlisle
Shop. Julie is the new Assistant Manager, who will
be working 16 hours a week. She has fitted in well
with all the volunteers and has become a
valuable part of our team.
We are always looking for new volunteers to
come and join us so please call in for a chat if you
are interested. We are always in need of stock
too, from menswear, bric-a-brac, shoes, and
handbags to ladieswear.
Thank you to all the volunteers and customers
who have supported us over our first year and
here’s to another fab year.
Paula Noble, Carlisle Shop Manager, pictured
below, with volunteers Josephine and Brenda
High Street Help for Hospice at Home
Hospice at Home has two wonderful Shops in Carlisle and Penrith. They are
the face of the Charity on the high street and not only raise vital funds but
also generate all-important awareness of the cause. Please do call in to see
us and please consider the Shops when having a clear-out.
Secret Santas—We Need You!
Being a “Secret Santa” has become common in the work place
and amongst groups of friends, and we have a great concept for
you to add a wonderful twist this year.
Why not set your “Secret Santas” the challenge of buying the gift
from one of our Shops. This adds to the
fun of buying and the gift will keep on
giving, not only to the excited recipient
but also to our charity and the people
we help in our community.
Our Christmas stock is already building
with homeware, toys, books and gifts—
many of which are brand new.
As always we look forward to providing
you with a warm welcome and festive
cheer at this wonderful time of year.
Jo Hardy, Penrith Shop Manager
Penrith Shop News
The team would like to welcome
Jane, the new Assistant Manager
to the Shop. Jane will be working
16 hours a week.
The Charity would also like to
thank Penrith Railway Station for
having a book stall in their waiting
room, featuring donated books
from the Penrith Shop, which has
raised over £1,300.
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Photo: Cumberland News
5
Tickets are still available for An Evening with the Rhos Orpheus Male Choir, on 12th September. 5
Thank you to the C2C Team of 2015
who have raised over £30,000. Your
support is greatly appreciated!
Sarah’s Story
Inspired by the care her father
received from Hospice at Home,
Sarah Mason signed up for the C2C
Cycle Challenge in June 2015.
She said “Sadly I lost my dad in early
February but Hospice at Home were
just absolutely amazing. He wished to
stay at home and they made it
possible. They were there most nights,
arriving at 10pm and staying until 7 in
the morning. It meant that my mum
could get some sleep and wake up
ready to face the next day.”
Sarah, who entered the challenge
with her husband Peter, has raised
over £1,370 for Hospice at Home.
Sarah commented “The Coast to
Coast was an amazing experience.
65 mile an hour winds were a real
challenge, and it was a good job I
trained hard! I will never forget the
camaraderie within the group and
the fantastic organisation and
support provided by Hospice at
Home.”
New Roman Route for the C2C Cycle
Challenge
With the astounding success of the previous annual Cycle
Challenges, 2016 will bring a new and exciting route for this
epic event. The Charity invites you to join us on the 174 mile
route of the Hadrian’s Cycleway, Route 72 of the National
Cycle Network.
Taking place over three days from the 17th – 19th June and
open to men and women of mixed cycling abilities, the route
winds broadly along the entire length of Hadrian's Wall. It is
mainly on country lanes and quiet roads, interspersed with
sections of traffic-free paths, promenades and riverside paths.
Beginning at Ravenglass at the Glannaventa Bath House,
pictured below, one of the largest surviving Roman structures
in England the route heads north towards Whitehaven,
Allonby and Kirkbride giving cyclists the opportunity to enjoy
magnificent coastal views, breathtaking countryside, quaint
villages and attractive market towns.
Day two continues from Kirkbride through Carlisle city centre
on to Lanercost Priory where cyclists will enjoy lunch and view
Roman sites before cycling on to Bardon Mill/Haltwhistle
where supper, overnight accommodation and breakfast will
be provided.
On Sunday morning the journey will continue through the
wilds of Northumbria, particularly around the Roman forts of
Birdoswald and Vindolanda, then onwards to the bright lights
of Newcastle and the final destination of Tynemouth where a
medal, glass of bubbly and cheers will greet all to celebrate
their fantastic achievement.
If you are an individual or a group and are eager to join this
special challenge, enjoy the camaraderie, and importantly
support the Charity then don’t delay—this is the event for you.
Places are limited so please contact the Fundraising Office
ASAP by emailing [email protected] or by
calling 01768 210719.
The entry fee is £100 and
each participant is asked to
raise £500 in sponsorship. Full
information and fundraising
packs are available.
6
Paul Heslop of Keswick, pictured below, is a retired policeman who
is now a writer and speaker.
“For about 2½ years I have been giving talks on various subjects to
diverse groups such as Women’s Institutes, University of the Third
Age, Ramblers Associations, Probus, local history societies and
other groups in Cumbria, Hertfordshire, Buckinghamshire and
Bedfordshire. The talks are all by PowerPoint presentation and I am
paid a negotiable fee.
When I started the talks I decided to donate all fees and sales of
my books to charity. My wife and I discussed this. We decided not
to donate to a 'national' charity, as so often they seem to employ
expensive executives who drive around in big cars! We decided a
local charity would be better, one serving local people, providing
an essential and valued service. Hospice at Home fit the bill
perfectly and I have now raised over £5,000.
I have nine talks which include Hadrian’s Wall; The Jacobite
Rebellions; Robert Burns and William Wordsworth – their lives and
their women; Alfred Wainwright, walker, writer, artist; The Walking
Detective, an account of a walk from Cornwall to Caithness; Lord
Armstrong of Cragside – Colossus of
Industry; The Murderous Butler, The
story of a serial criminal; England’s
Border Country – Cumberland and
Northumberland and Alfred
Wainwright’s Coast to Coast Walk.”
To book a talk, please email:
Going the Extra Mile Continued from p.1
Football A nurse travelled by train to London to
accompany a patient whose last wish was to see his
team play at Wembley. The gentleman was frail and
required close monitoring and assistance from the nurse
with the administration of his medication. The trip
necessitated a long journey, an overnight stay and an
extended period of nursing duty for the nurse.
Ice Cream in Allonby A patient wanted to go to Allonby
to have a famous Twentyman’s ice cream. He wanted to
sit with his wife, over-looking the beach, watching the
waves whilst he ate it. Neither the patient nor his wife felt
confident to do this alone, so a nurse accompanied and
supported them to achieve his wish.
Facilitation of these requests is above and beyond what
might be considered as usual care from a palliative care
nursing service. However, Hospice at Home prides itself on
being a flexible and responsive service that places the
patient, family and carers at the centre of care.
Talking the Talk
There are many ways in which funds and awareness are raised,
including talks given to groups within the local community.
Vera Nicholson,
a Hospice at
Home Nurse,
pictured right,
regularly talks to
groups about the
work of the
Charity.
“There are several comments
that always come out of the
talks. People do not realise how
much money has to be raised to
support Hospice at Home, and
they also do not realise the
scope of what we do and the
area we cover. Most people find
the talks entertaining because I
try and give examples (always
maintaining confidentiality) of
the very interesting people we
meet and also examples of the
complexity of problems we
encounter. Obviously I also try
and include lighter stories of
which there are many—including
the problems of finding addresses
in the dark!”
Hospice at Home would like to
thank all groups and speakers
who have supported the Charity.
If you would like to book a talk
please call 01768 210719.
Stop Press! There are exciting developments planned
for the Marmalade Festival. Please visit their
website to keep up to date: www.
dalemainmarmaladeawards.co.uk
Marmalade will be on display at Dalemain
from 19th March 2016 for 3 weeks.
Pictured above: The Spanish Ambassador
meets Laura and Bill of Greenwheat
Flowers and Fika, winners of the “Go
Orange” Window Competition (Retail).
6 www.hospiceathome.co.uk
Photo:
F.C. Wilson
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Please follow us on Facebook and Twitter to keep up to date with our Charity news! 7
Innovative Ideas
Support the Charity
This is especially so, when
Sue Irving, mother of
Sandie, pictured below,
contacted the Fundraising
Office to discuss a possible
fundraising idea and
opportunity. Sandie kindly
spends many an hour at
home making delightful
and varied handcrafted
cards which are identified
as ‘Handmade with love,
by Sandie’.
Sandie suf fe rs f rom
Degenerative Disk Disorder
compounded with severe
arthritis on top of having
bipolar, and needs a
wheelchair to get around.
Both Sandie and Sue agree
that because of a
wonderful job caring for
their Dad/Husband that
Hospice at Home did,
Sandie wanted to do
something in return.
This has been a fantastic
opportunity to help raise
funds for the charity and
has given Sandie many
hours of pleasure, and a
dedicated focus.
The cards can be
purchased at the Penrith
and Carlisle Shops, and at
various events.
An Evening with the Artists and Auctioneer at Netherby Hall held in May
has raised over £7,000. Five local artists kindly donated an original
piece of art, which were all auctioned on the evening, and a new
range of greeting cards has been created featuring the images,
shown above. The Charity would like to thank the artists, hosts,
organisers, sponsors and guests for making this event such a success.
The cards are available at our Shops and at events.
We are delighted to announce that our next Penrith Colour Run will
take place on Sunday 17th July 2016 at Frenchfield. We hope to
encourage 1,000 participants to join us! Please add this date to your
diary and the launch will be announced on our Facebook page soon.
Please “like” our page to keep up to date!
“The Fabulous Fifties”, presented by The History
Wardrobe (pictured right), and organised by the
Keswick Fundraising Group (several members
pictured above), raised £1,800 in March. Another
History Wardrobe event, “Tea Gowns and Tea
Times” has been organised on Thursday 10th
March 2016 at Wetheral Village Hall.
Photo: Cumberland News
Photo: Mulholland Media
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Dates for your diary……. Contact Us Hospice at Home Carlisle and
North Lakeland
Federation House
Gilwilly Industrial Estate
Penrith
Cumbria
CA11 9BL
www.hospiceathome.co.uk
For Nursing Enquiries:
T: 01228 603208
For Fundraising Enquiries:
T: 01768 210719
Carlisle Shop: 63 Castle Street,
Carlisle, CA3 8SL. 01228 550119
Penrith Shop: 3 Little Dockray,
Penrith, CA11 7HL. 01768 868602
Both Shops are open 10am-4pm,
Monday to Saturday.
Please follow us:
Company Limited by Guarantee
No. 4609579 Registered Charity
No. 1095708
We hope you enjoy reading
Contact. If for any reason you
would like to be removed from
our mailing list, please call us on
01768 210719.
For tickets or more information about any of the events listed
above, please visit www.hospiceathome.co.uk, call 01768 210719,
or follow us on Facebook and Twitter.
An Evening with the Rhos
Orpheus Male Choir
Saturday 12th September, St
Cuthbert’s Church, Carlisle,
6.30pm until 9.30pm. Tickets
£10 , t o i nc lu de l igh t
refreshments.
Great North Run
Sunday 13 th September,
Newcastle. Good luck to all
runners!
September Serenade
Saturday 19th September, St.
Michael’s Church, Lowther,
6pm for 6.30pm. Tickets £10, to
include light refreshments.
Cranstons Bagpack
Saturday 26th September,
Cranstons Foodhall, Ullswater
Road, Penrith, 10am-4pm.
Volunteers required please!
World Palliative Care Day and
our Grand Raffle Draw
Friday 9th October. Good luck
to everyone who has
purchased a ticket!
Wigton Coffee Morning
Saturday 10th October,
Wigton Bowling Club
Launch and Lunch on Lake
Ullswater
Saturday 17th October, from
Glenridding Pier, 12.15pm.
Tickets £20, include 2 course
lunch.
Tithe Barn Autumn Coffee
Morning
Saturday 17th October, Tithe
Barn, Carlisle
H a l l o w e e n C o f f e e
Morning
Saturday 31st October, Dalston
Village Hall
Monkhill Coffee Morning
Saturday 31st October,
M onkh i l l M et hod i s t
Chapel
L o n g t o w n C o f f e e
Morning Saturday 31st
October, Longtown
Community Centre
Coffee and Soup Lunch
Saturday 31st October,
Crosthwaite Parish Rooms,
Keswick
Art, Antiques and Collectors
Fair
Sunday 1 s t November ,
Langwathby Village Hall, 10am
-4pm
Appleby Christmas Concert
Saturday 5th December, St
Lawrence’s Church
Carol Singing at Sainsbury’s
Thursday 17th December,
Sainsbury’s, Carlisle
Light up a Life Service
Sunday 20th December, St.
Andrew’s Church, Penrith,
10am
History Wardrobe: Tea Gowns
and Tea Time
Thursday 10th March, Wetheral
Village Hall.
Marmalade Update!
Viewings of marmalade from
19th March for 3 weeks,
Dalemain Mansion and Historic
Gardens. For more details:
www.dalemainmarmaladeaw
ards.co.uk/
Hadrian’s Cycleway Challenge
Friday 17th to Sunday 19th June.
More info on page 7!
Penrith Colour Run
Sunday 17th July, Frenchfield,
Penrith
Indicates that Hospice at Home Christmas Cards and
Calendars will be on sale at these events.
WHAT ABOUT A DIFFERENT TYPE
OF CHRISTMAS OR BIRTHDAY
GIFT FOR YOUR FRIENDS AND
FAMILY?
One number in the Hospice at
Home monthly prize draw costs
£24.00 per year and gives the
chance to win one of three
prizes each month:-
1ST PRIZE £250.00
2ND PRIZE £100.00
3RD PRIZE £50.00
At the same time you are
helping to raise vital funds for
the Charity. If you are
interested please email
or call 01768 210719.