+Saving Derailed ProjectsGetting Back on Track
Ignite Boston 5
02.12.09
Some thoughts on real world techniques for developers &
designers on a rescue mission.+
Designs, consults, and writes for A List Apart and UXmatters.
Jon Follett
Codes and consults. Former Director of Engineering
for Second Rotation (gazelle.com)
Dan Pickett
Hot Knife Design, Inc.
Enlight Solutions, Inc.
You are here.
This is your client or stakeholder.
1. Over Communicate Sync up all the time.
> Regular> Brief
> Punctual+
2. Deliver Value Quickly For maximum impact
Create a core asset,like a killer prototype.+
Don’t bother with a post mortem ... yet.+
3. Assess the Damage What can be salvaged?
Is any piece of the project useful?+
“Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.” - Winston Churchill
Was it built right?+
4. Getting Back on Track Building long-term value
5. Define the Process Educate the client.
Move the client toward a systematic method of
building the digital product.
+“Everything has been said before, but since nobody listens we have to keep going back and beginning all over again.” - Andre Gide
6. Set Expectations Define the rules of engagement.
Don’t make the assumption that the
contractor was the problem.
+“Big egos have little ears.” - Robert Schuller
7. Do Great Work Like Van Halen (pre-Hagar)
“When I am working on a problem I never think about beauty. I only think about how to solve the problem. But when I have finished, if the solution is not beautiful, I know it is wrong.” - Buckminster Fuller
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