Used with permission from Jackie McCann, MGRESA
Nisa PeekITS KSU ETC
Used with permission from Jackie McCann, MGRESA
Introduction to computer hardware Cabling Basic operations Troubleshooting Stuff
Used with permission from Jackie McCann, MGRESA
Case Power switch Hard drive Floppy CD/DVD Zip drive Serial ports Parallel port USB port
Keyboard/mouse Network card Modem Sound card Video card RAM Motherboard Bus Fan Cables
Used with permission from Jackie McCann, MGRESA
DVD/CD
USB Slots
Memory Stick/cards- DVD/CD
- Floppy Drive
- USB Drive
Used with permission from Jackie McCann, MGRESA
MotherboardABIT KT7 RAID
Used with permission from Jackie McCann, MGRESA
Used with permission from Jackie McCann, MGRESA
Used with permission from Jackie McCann, MGRESA
ABIT SE6
Used with permission from Jackie McCann, MGRESA
Used with permission from Jackie McCann, MGRESA
Used with permission from Jackie McCann, MGRESA
Power cord plugged in.(If plugged into a power strip, turn it on. Includes peripherals.)
Cables to peripherals secure. Power on peripherals. Power on the system.
Observe the system for proper operation.
Used with permission from Jackie McCann, MGRESA
Used with permission from Jackie McCann, MGRESA
All computer systems have an operating system. Currently (09/01), there are three dominate typical user operating systems. (Macintosh OS, Microsoft Windows OS and Linux.)
Used with permission from Jackie McCann, MGRESA
Floppy Zip cartridge CD DVD
1.4 MB 100 MB – 250 MB 650 MB
4.7 GB – 17 GB
1 GB = 1000 MB
Used with permission from Jackie McCann, MGRESA
Used with permission from Jackie McCann, MGRESA
1. Backup2. Backup3. Backup You should backup when you do not want to reenter everything
you have entered since your last backup. (Schedules can range from every item to months.)
You should regularly check that your backups work. Multiple backups and off-site backups are often required.
Used with permission from Jackie McCann, MGRESA
Anti-virus software. Regularly updated virus definitions for the anti-virus
software. (Automated if available.) Current security patches applied to operating system and
applications. Scrutinize any unexpected attachments that are e-mailed
to you. (Particularly “.vbs” and “.exe” files.)
Used with permission from Jackie McCann, MGRESA
“Is it plugged in? Is it turned on?”(Also, “Is the power on in your building?”, etc…)
“Have you tried rebooting the system.”(Exiting correctly and physically powering down the entire system including peripherals.)
Can you reproduce the problem on-demand?
Computer Troubleshooting and Maintenance Tutorial
Used with permission from Jackie McCann, MGRESA
Computer Troubleshooting and Maintenance Tutorial(UNCA DOE)
EdTech Workshop Resource Archive(UNCA DOE)
Basic Educational Technology Online Course(UNCA DOE)
Getting Help With Basic Technology Skills (UNCA DOE)
Computer Fundamentals for Teachers(NC A&T School of Education)