FMC CUSTOMER SUPPORT
Ingmar WestervikOperations Manager
Operations Norway
FMC Technologies Named World's Most Admired Oil and Gas Equipment, Services Company, 2010
• FMC has been named the 2010 World's Most Admired Company in the Oil and Gas Equipment, Services industry by FORTUNE(R) Magazine!
• The rankings are based on a survey of approximately 15,000 senior executives, outside directors, and industry analysts. Companies are rated on several factors, including innovation, people management, use of corporate assets, financial soundness, long-term investment and global competitiveness.
Global Subsea PresenceCapabilities in All Major Deepwater Basins
Asia-
PacificBrazil
GOM
West
Africa
North
Sea
2008 SubseaRevenue: $3.0B
Norway
Scotland
Nigeria
Angola
AustraliaBrazil
Houston
MalaysiaSingapore
Manufacturing Facility
Service Base
Manufacturing Facility & Service Base
Aker Solutions
14 %
Cameron
29%
GE Vetco
15%
Dril-Quip
4%
FMC
38%
CANADAUK
MAURETANIA IVORY COAST
CONGO
(ANGOLA)
- Customer Support, ER Service Bases.
-850 Employees-700 in Norway-400 TSP
- Sales 2009:ER: 2050 mNOKNorway: 1560 mNOK
NORWAY
POLAND
Ågotnes Head office Service and AftermarketEastern Region
Kristiansund
Bergen
Customer Support in Norway
Stavanger
Norne
Åsgard
Gullfaks
Ekofisk
Ormen Lange
Tyrihans
Florø (GdF+SH)
Gjøa
POST-COMMISSIONING/
LIFE OF FIELD SERVICES
Operations Norway 2009/2010
TimeDelivery Demobilization
Volume
StartW
arr
an
ty p
eri
od
EPC CONTRACT
NEW EQUIPMENT
INSTALLATION
Customer
Support
OPERATION
Approx. 3 years 20 - 40 years
Approx.
10% of
EPC
BID &
TENDER
OFFERS
Troll O2
Vega
Gjøa
Ekofisk
TTRD
Tyrihans
OrmenLange
Åsgard
Gullfaks
Oseberg
Statfjord
Norne
FMC 300 XT installed in NCS (approx 60% market share)
FMC CS – System responsible in the whole Operational cycle
Storage
Storage
Maintenance
Mobilization
Offshore
Operations
Demobilization
CS a Turnkey supplier of FMC Subsea services in the After market
Tension Leg Platforms
RLWI
TTRD
Guidelineless Deepwater Trees
Subsea Manifold
Smart Well Control Systems Subsea Template
Systems
Control Systems
Surface Well Systems
ROV Tie-In Systems
Subsea Processing
Subsea Drilling Systems
FMC - Frontrunner in Subsea technology in NCS
Operator Location Term Status
StatoilHydro North Sea 6 Yrs In-service
StatoilHydro North Sea 4 Yrs In-service
BP North Sea 3 Yrs In-service
Contracts Awarded to FMC
Light Well Intervention Solution:
• Lower cost - rigless
• Faster interventions
• No hydrocarbons to surface
Riserless Light Well InterventionIncreased Oil Recovery ServicesPatented Technology Solution
Through Tubing Drilling - Increased Oil Recovery
Successfully performed two TTRD-
Operations for Statoil
Maintenance, Modification, Repair and Storage (MMRS)
• Periodic maintenance of subsea tools
• Corrective maintenance
• Modifications
• Recertification/Overhaul
• Maintenance ManagementOperating in 12100 m2
Workshop area in Norway
OPERATIONS
• 43 Engineers in all disciplines
• Planning and supporting up to 15 rig/vessel offshore operations in parallel
• 10 Discipline specialists located in customer’s organization to support the operations
• Integrated Operations are becoming important tools for supporting the customers requirements
– More professional support to the operations offshore and to the customer
– Reduced travel activity which means reduced cost and key personnel are more available in the office
Tool rental Training
• Complete Tool Package for installation, wellhead, tie-in and completion
• Customer Training
• FMC Internal Training
• E-Learning Programmes
Value Product and Services FMC CS Norway
.
Invoiced value of product and services CS Norway 2008:
Total Value: 486 MNOK (Kongsberg 2800 mNOK)
Norway: 380 MNOK 78%
Hordaland: 215 MNOK 44%
Region Vest: 152 MNOK 31%
Contact persons Supply Chain:
Strategic Sourcing Lead:
Julien Dubruille, [email protected], (+ 47) 5631 4573
Supply Chain Manager:
Elin Vasstrand, [email protected] (+47) 5631 4473
PERFORMANCE - OPERATIONS NORWAY 2009
• 0 High risk incidents
• 0 Environmental incidents
• Sickleave below target of 3%
• Uptime: 99,5%
- 34080 rig/vessel hours ”on critical line”
• Good feedback from customer!
What about the future?(Copied from external market analysis)
Thank Youwww.fmctechnologies.com