User Provisioning for Connected AppsMay 14, 2015

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Speakers

Vikas JainProduct Management Director

@vikasjaintweet

Pat PattersonDeveloper Evangelist Architect@metadaddy

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▪ Head to Success Community– More questions? Visit the Success - Salesforce Identity

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Agenda

1. What is User Provisioning?

2. Benefits

3. Demo

4. How does it work?

5. Standards

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User Provisioning – Managing the User Lifecycle

Create, Update,

Delete Users

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Managing Users in Multiple Salesforce orgs

Create, Update,

Delete Users

Org1

Org2

Org3

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Works with Other User Repositories Too

Create, Update, Delete Users

ActiveDirectory

On Premise

HRApp

Salesforce Identity Connect

Benefits

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Benefits for Employee Use Cases

Security

Audit & Compliance

IT Productivity

User Termination

Who has access to what?

Automated account creation & deletion

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Benefits for Customer and Partner Use Cases

User Onboarding

Keep User Info in Sync

Self Service

Provision user intomultiple web properties

Update email change across all apps

Access requestwith Approvals

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Benefits for ISV Use Cases

Faster Setup

SSO User Linking

Package It!

Onboard users and grant licenses

Setup Federation Identifier with External UserId

Add User Provisioning to your package

Demo

How Does It Work?

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User Provisioning Standard Objects

• Operation• UserId• State• ApprovalStatu

s• …

UserProvisioningRequest (UPR)

• UserProvisioningRequestId

• Status• Details• …

UserProvisioningLog

• SalesforceUserId

• ExternalUserId• LinkState• …

UserProvAccount

• SalesforceUserId

• ExternalUserId• LinkState• …

UserProvAccountStaging

Temp object used during collection

User as listed in 3rd party system

Main Object

Audit & Debugging

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Runtime Flow Diagram

Users

Profile

Perm. Sets

API

Create, update, delete

Assign, unassign

Assign, unassign

Code

UPRUser

Provisioning Platform

Flow

Events

Connector

3rd party app

* UPR = UserProvisioningRequest

API

Process UPR

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Create Apex PluginsExtend UserProvisioningPlugin class

global class GoogleCollectUsersPlugin extends UserProvisioning.UserProvisioningPlugin {

global override Process.PluginDescribeResult buildDescribeCall() {

...

}

global override Process.PluginResult invoke( Process.PluginRequest request) {

... }}

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Create a Flow of Type User Provisioning Flow

Standards

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Simple Cloud Identity Management

http://www.simplecloud.info/

SCIM 1.0 released in 2011

SCIM 1.1 released in 2012

IETF working on SCIM 2.0

System for Cross-domain Identity Management

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SCIM Use Cases

Provision and de-provision user accounts

Update attributes on user accounts

Synchronize accounts across services

Manage group membership

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SCIM Basics

Application-level, REST protocol

OAuth recommended for authentication/authorization

Create, modify, retrieve, discover users and groups

Common user schema

Extensible

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SCIM Schema

Core schema– name, userName, emails etc

Enterprise extension– employeeNumber, department, manager etc

Salesforce Org extension– urn:salesforce:schemas:extension:18CHARORGID

– Custom fields

SCIM in Action

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SCIM Implementations

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May 21, 2015

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Q & A

Vikas JainProduct Management Director

@vikasjaintweet

Pat PattersonDeveloper Evangelist Architect@metadaddy

Thank You