Tools to give Feedback
Why do we do it?
• To provide ongoing evaluation
• To create a space for people to reflect on their experiences
• To support people to learn from their actions (Act, reflect and apply)
• To give people specific tools to develop and improve their training skills
• To make people believe in themselves and see their full potential
• To look ahead and see their challenges in a positive light
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Tools to give constructive feedback
• The burger model• Structure your feedback
so you:• Give a positive, a
negative and a positive feedback.
• You start with a soft bun, then give constructive critique and then a soft bun.
Positive feedback
Negative/ something to improve
Positive feedback
KAD model
• What do you think the person should:
• KEEP• ADD• DROP
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The I language and Appreciation
I language• Direct feedback from your own experience• Use “I” instead of ‘you’ and ‘we’ • Focus on the experience you had and not on the person that did it.
Appreciation• And remember: It is alright to praise somebody! Express what you
liked most in somebody’s behaviour, what made the most important impression on you or what you suggest for someone to do in future.
How do I recieve feedback?
• Be honest before the feedback and inform where your limits are, and how much critic you can manage.
• Give space to the person who is giving you feedback
• Be open to the information giving and think of the feedback you receive in terms of constructive criticism – a way to improve!!
• You have a chance to develop your skills and get an understanding how you influence a group