Facilities for Students
Integrating Library and Student Services: Models from the UK
Anne BellUniversity Librarian, Warwick
The UK LandscapeThe UK Landscape• Integrated service models are still new• Experimentation – no single “best” model • Multiple drivers and objectives• Predominantly teaching intensive
institutions (may change after 2012)• 4 current models
Current ModelsCurrent Models• Referral model
– Glasgow Caledonian University• Converged model
– Liverpool John Moores and Kingston• Co-location model
– University of Huddersfield• Collaboration model
– University of Warwick
Coming Soon….Coming Soon….• King’s College London • Exeter University • Edinburgh University• More examples may follow after student
tuition fees increase (x3) in 2012
The Warwick ModelThe Warwick Model• Redefining the role of the Library whilst
keeping traditional library services• The importance of “place” • “Soft” collaborative approach • Library as trusted, neutral partner• Communities of practice• Open approach to any partnerships
The Learning GridThe Learning Grid
To provide students at the University of Warwick with a facility that actively supports the development of study, transferable and professional skills
Appropriateness of level
Variety of activity
Timing
Resources
Academic and Study SkillsAcademic and Study Skills• Undergraduate
mentoring scheme• Academic writing
skills
The Teaching GridThe Teaching Grid
To support the University strategy to develop outstanding and innovative
teaching at Warwick by facilitating the development of best practice
Strengthening Partnerships Strengthening Partnerships with LDC and IATLwith LDC and IATL
• Continuous and regular meetings, both formal and informal
• Annual joint Teaching and Learning Showcase
• Proposed joint landing web page for Teaching and Learning agencies
• Joint calendar – one place for our target audience
Research Exchange
To support the University strategy by delivering new services to postgraduate research students, early career and established researchers with a particular emphasis on collaboration and networking
We identified our USP among We identified our USP among other support servicesother support services
• Student Careers & Skills PGR provision
• Learning & Development Centre Research staff
• Institute of Advanced Study Early Career Fellows
• Doctoral training centres Doctoral training
• Research Support Services Funding support
The University of Warwick Library unique selling point: a central service which provides support to all researchers irrespective of disciplines, career stages and research contexts and who can make interdisciplinary links
We demonstrated that we We demonstrated that we understood researchers...understood researchers...
• Conducted survey of research staff on needs (25 % response rate)
• Analysed the national surveys of researcher needs
• Developed ethos of Researcher to Researcher – a key feature of what we do
We showed that we understood We showed that we understood the role of the other agencies...the role of the other agencies...
• Skills delivery through the Researcher Development Framework
• 23 Things for the digital professional• The power of peers led to Researcher to
Researcher events• Research Exchange as the hub for researcher
skills delivery and research led events (700 in 2010/11)
We concentrated on supporting We concentrated on supporting strategic values...strategic values...
• Impact (REF2015 and RCUK)• Interdisciplinary networks and collaborations• Researcher to Researcher• Publications database
Created two value propositions Created two value propositions and based work round these...and based work round these...
Value proposition for agencies...
Library as the pollinator, facilitator and knowledge gateway
Value proposition for researchers...
Rich collaborations start with strong connections
ReferencesReferences• SCONUL Focus
volume 46 2009 p. 121-124volume 49 2010 p. 67-70
• The Learning & Teaching Gridshttp://www.warwick.ac.uk/go/grid• Research Exchangehttp://
www.warwick.ac.uk/go/researchexchange