Ex3© 2003 Ex3 Confidential and Proprietary
Nathan GilesPresident and CEO
Efficient Enterprise Engineering, Inc.(Ex3)
Information Systems—Why Data Management?
Ex3© 2003 Ex3 Confidential and Proprietary
What is an Information System?
Little
Black
Boo
k
Paper Filing System Spreadsheets
Ex3© 2003 Ex3 Confidential and Proprietary
What is an Information System?
Little Black Book
Paper Filing System
High Tech Systems:
Ex3© 2003 Ex3 Confidential and Proprietary
Data vs. Knowledge
Data are pieces of information.
The organization of that data is…
Power
Ex3© 2003 Ex3 Confidential and Proprietary
Paper
System
Typical Evolution of Data Management Systems
Excel
Sprea
dshe
et
Deskto
p Data
base
Indu
strial
Streng
th Data
base
Ex3© 2003 Ex3 Confidential and Proprietary
Problems with No Industrial-Strength Solution:
• Data is only as accurate as the data entry• Two months spent, on average, compiling the necessary
data for the analysis• Data has to be compiled to a central location and
common system• Data analysis and reporting mainly a manual function
— nothing automatic• Data often does not reflect follow-up activity, if any• Anything without completed paperwork
“fall through cracks”
Ex3© 2003 Ex3 Confidential and Proprietary
F i l l ou t m u ltip le p ap ers w ith p erson al in form ation .
H op e i t d o esn ’t get lost.
Sin g le p erson fi l l s ou t al l in v estigation d ata by h an d
an d p rod u ces p ap er accid en t rep or ts.
Statisti cs are gath ered from m an y sou rces ov er a lon g
p er io d o f tim e to create in d icato rs.
Sample Data Collection—No Data System
Ex3© 2003 Ex3 Confidential and Proprietary
Collection of Information
• Complete — with all reporting areas included
• Available — when needed
• Analyzed — to reflect relevant statistics
• Organized — in such a way that it can be can read and understood quickly
• Allows for easy collection of data
Ex3© 2003 Ex3 Confidential and Proprietary
Technology’s Answer
Information Systems offering real-time data tracking, analysis and reporting.
How is this accomplished?
Ex3© 2003 Ex3 Confidential and Proprietary
C o m p u ter gets p erson al in fo rm ation au to m atical ly .
I n form atio n record ed in d atabase.
M an y p eop le su p p ly th e in form ation th ey k n ow . A l l d ata i s record ed in a
cen tral fi le. R ep o r ts are gen erated w i th th e p u sh o f a bu tto n .
I n d icators an d statistical an aly si s are p rod u ced in stan tan eou sly f rom d ata
al read y co l lected . R eal tim e, an y tim e.
Sample Data Collection—with Data System
Ex3© 2003 Ex3 Confidential and Proprietary
Effective Use of Data
1. Record-keeping methodology must be unified throughout organization.
2. Records must be compiled into one system in
a timely fashion.
3. Data must be organized, analyzed and reported in such a way that it can be used as a decision-making tool.
4. Executives must feel comfortable with the data as a reliable resource for planning change.
Ex3© 2003 Ex3 Confidential and Proprietary
Data Tracking and Reporting
Database resides on server
Application on server and Web-based (not on individual computers)
Multiple users can access simultaneously
Ex3© 2003 Ex3 Confidential and Proprietary
What Two ConceptsDoes an Enterprise-Wide
System Promote?
• OWNERSHIPOWNERSHIP
• ACCOUNTABILITYACCOUNTABILITY
Ex3© 2003 Ex3 Confidential and Proprietary
• The technology and software will organize and report on the data as the first step.
• The reports will identify clear areas for improvements and indicate weaknesses — this information should initiate action.
• Then, implement those changes, involving the entire team.
The resulting information is an invaluable resource--a tool--but to work, it must be applied effectively.
Ex3© 2003 Ex3 Confidential and Proprietary
Questions and Conclusions
Nathan GilesPresident and CEO
Efficient Enterprise Engineering, Inc.(Ex3)