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Page 1: ETA Intranet User Guide

ETA Intranet Users Guide Basic Tutorial: Guide to using ETA Intranet Features

Presented by your ETA Intranet Team:Nortel Government Solutions/Perot

SystemsETA IDS Registered Portal Branch

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ETA Intranet Purpose & Contact Info

Purpose: Introduce and familiarize ETA Intranet users with how to use the ETA Intranet Website.

Contact: Robert (Chip) [email protected](202) 283-4049

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Tutorial Selection > Lesson 1: Search (3 slides)

> Lesson 2: Print Page (3 slides)> Lesson 3: Edit Page (4 slides)> Lesson 4: Toggle View (3 slides)> Lesson 5: Personalization (4 slides) NEW!> Lesson 6: Email Page (4 slides)> Lesson 7: Page Feedback (4 slides)> Lesson 8: Add to Favorites (11 slides)> Lesson 9: My Favorites (5 slides) NEW!> Lesson 10: Logon (8 slides) Total Tutorial Slide Count: 41

Approximate Study Duration: >2 hours

*Note: All tutorials are subject to future change without notice. At such a time that future enhancements to the ETA Intranet take place, tutorials may also change

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Select Number To begin your Tutorial

1

2 3 4 5 6 7 8

10

9

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Lesson 1

Search

Thank you for taking Lesson 1 of Basic Tutorial: Guide to using ETA Intranet Features

This tutorial will show you: How you to use the Search Feature on the ETA Intranet.

This tutorial has 3 lesson slides and should take less than 6 minutes to complete. When you're done, you should have a much better understanding how to use the

Search Feature.

Let's get started.

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Lesson 1: Search

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ETA Intranet Search

Input search and hit “Enter” or click button to obtain results

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ETA Intranet Enter keywords to refine search

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End of Lesson 1: Search

If you have further questions regarding this tutorial, you

may contact Robert (Chip) Walsh by

mail: [email protected] or by

phone: (202) 283-4049.

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ETA Intranet Top Toolbar

Toolbar with new Options: Print Page, Edit Page, Toggle View, Change Font, Email Page, Page Feedback and Add to Favorites

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Lesson 2

Print Page

Thank you for taking Lesson 2 of Basic Tutorial: Guide to using ETA Intranet Features

This tutorial will show you: How you to use the Print Feature on the ETA Intranet.

This tutorial has 3 lesson slides and should take less than 6 minutes to complete. When you're done, you should have a much better understanding of how to use

the Print Page Feature.

Let's get started.

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Lesson 2: Print Page

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Select “Print Page” and Printer

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Document Printed

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End of Lesson 2: Print Page

If you have further questions regarding this tutorial, you

may contact Robert (Chip) Walsh by

mail: [email protected] or by

phone: (202) 283-4049.

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Lesson 3

Edit Page

Thank you for taking Lesson 3 of A Basic Tutorial: A Guide to using ETA Intranet Features

This tutorial will show you: How you to edit a page and understand the Edit Page Feature on the ETA

Intranet.

This tutorial has 3 lesson slides and should take less than 6 minutes to complete. When you're done, you should have a much better understanding of how to use

the Edit Page feature.

Let's get started.

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Lesson 3: Edit Page

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Lesson 3: Edit Page – CMA – File Manager

Allows users to dynamically store and manage files online (upload, rename, copy, delete, etc.), in real-time.

All functionality similar to WIN EXPLORER

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ETA Intranet Edit Page – CMA – Text Editor

Edit / Format Text: bold, italic, add hyperlinks, bullet points, add tables, etc. Functionality similar to MS WORD

Functionality unique to the ETA Intranet

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ETA Intranet Example: CMA – Text Editor Menu

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End of Lesson 3: Edit Page

If you have further questions regarding this tutorial, you

may contact Robert (Chip) Walsh by

mail: [email protected] or by

phone: (202) 283-4049.

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Lesson 4

Toggle View

Thank you for taking Lesson 4 of Basic Tutorial: Guide to using ETA Intranet Features

This tutorial will show you: How you to use the Toggle View Feature on the ETA Intranet.

This tutorial has 3 lesson slides and should take less than 6 minutes to complete. When you're done, you should have a much better understanding of how to use

the Toggle View Feature.

Let's get started.

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Lesson 4:Toggle View

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Frame Expands

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Click “Toggle View” again and frame contracts

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End of Lesson 4: Toggle View

If you have further questions, you

may contact Robert (Chip) Walsh by

mail: [email protected] or by

phone: (202) 283-4049.

Proceed to Lesson 5: Change Font

Review another Lesson

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Lesson 5

Personalization

Thank you for taking Lesson 5 of A Basic Tutorial: A Guide to using ETA Intranet Features

This tutorial will show you: How you to use the Personalization Feature on the ETA Intranet.

This tutorial has 4 lesson slides and should take less than 8 minutes to complete. When you're done, you should have a much better understanding of how to use

the Personalization Feature.

Let's get started.

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Lesson 5: New! Personalization

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Select choice of preferred site background color

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Also, select choice of preferred font type and font size and click “Set”

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Default Font Settings: Verdana, size 8

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End of Lesson 5: Personalization

If you have further questions regarding this tutorial, you

may contact Robert (Chip) Walsh by

mail: [email protected] or by

phone: (202) 283-4049.

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Lesson 6

Email Page

Thank you for taking Lesson 6 of Basic Tutorial: Guide to using ETA Intranet Features

This tutorial will show you: How you to use the Email Page Feature on the ETA Intranet.

This tutorial has 4 lesson slides and should take less than 8 minutes to complete. When you're done, you should have a much better understanding of how to use

the Email Page Feature.

Let's get started.

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Lesson 6: Email Page

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Select “Email Page”

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Address message and make edit subject line or body if necessary

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Select “File” and “Send” to deliver message

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End of Lesson 6: Email Page

If you have further questions, you

May contact Robert (Chip) Walsh by

mail: [email protected] or by

phone: (202) 283-4049.

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Lesson 7

Page FeedbackThank you for taking Lesson 7 of

Basic Tutorial: Guide to using ETA Intranet FeaturesThis tutorial will show you:

How you to use the Page Feedback feature on the ETA Intranet.

This tutorial has 4 lesson slides and should take less than 8 minutes to complete. When you're done, you should have a much better understanding of how to use

the Page Feedback feature.

Let's get started.

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Lesson 7: Page Feedback

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Provide feedback in the body section of the message

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Select “File” and “Send” to deliver message

Contact:Contact: Robert (Chip) WalshRobert (Chip) [email protected]

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ETA Intranet Questions? Feedback?

You may also provide feedback by posting to the ETA Forum under “ETA Intranet Redesign”

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End of Lesson 7: Page Feedback

If you have further questions regarding this tutorial, you

may contact Robert (Chip) Walsh by

mail: [email protected] or by

phone: (202) 283-4049.

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Lesson 8

Add to Favorites

Thank you for taking Lesson 8 of Basic Tutorial: Guide to using ETA Intranet Features

This tutorial will show you: How you to use the Add to Favorites Feature on the ETA Intranet.

This tutorial has 11 lesson slides and should take less than 22 minutes to complete. When you're done, you should have a much better understanding of

how to use the Add to Favorites Feature.

Let's get started.

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Lesson 8: Add to Favorites

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Create a Hyperlink or New Folder for this favorite and click OK

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Create a Hyperlink: Input a Title and Click OK

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Favorite is now a Hyperlink

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The Cut, Delete, Edit Properties and Move Up buttons are enabled

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Create a New Folder: Input Title of Folder (same as Edit Properties)

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The Cut, Delete, Edit Properties and Move Up buttons are enabled

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Delete Hyperlink or Folder

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Move Up, you then have the ability to Move Down

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Cut and Paste functions are similar to MS Word

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Click “OK” to accept changes

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End of Lesson 8: Add to Favorites

If you have further questions regarding this tutorial, you

may contact Robert (Chip) Walsh by

mail: [email protected] or by

phone: (202) 283-4049.

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Lesson 9

My Favorites

Thank you for taking Lesson 9 of Basic Tutorial: Guide to using ETA Intranet Features

This tutorial will show you: How you to use the My Favorites Feature on the ETA Intranet.

This tutorial has 5 lesson slides and should take less than 10 minutes to complete. When you're done, you should have a much better understanding how

to use the My Favorites Feature.

Let's get started.

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Lesson 9: New! My Favorites

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Manage My Favorites Menu

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Create a Menu Link

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Link Created

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Link is now accessible

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End of Lesson 9: My Favorites

If you have further questions regarding this tutorial, you

may contact Robert (Chip) Walsh by

mail: [email protected] or by

phone: (202) 283-4049.

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Lesson 10

Logon

Thank you for taking Lesson 10 of Basic Tutorial: Guide to using ETA Intranet Features

This tutorial will show you: How you to use the Add to Favorites Feature on the ETA Intranet.

This tutorial has 8 lesson slides and should take less than 16 minutes to complete. When you're done, you should have a much better understanding of

how to use the Add to Favorites Feature.

Let's get started.

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A user is considered a Guest with limited access until Logon has been initiated

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Enter Username and Password and click “Submit”. Click “Cancel” to return Home.

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To keep logon for next time, check the checkbox to initiate this rule.

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Password Recovery: Enter SEID OR User Name and Email and click “Submit”

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Receive an email message with your Username and Password in inbox

SAMPLE

From: [email protected] [mailto:[email protected]] Sent: Monday, February 04, 2008 2:57 PMTo: Doe Jane SSubject: ETA Password Recovery

This message was generated in response to your request for your User Name/Password to log into the ETA Intranet Web site.

Your User Name is: JDoeYour Password is: eta12345

To try your log in again, please go to the following URL:http://eta.hq.irs.gov/eta/admin/logon.asp?login=Y&PREVIOUS_URL=%2Feta%2Fetahome%2Easp

If you are having any issues, please contact the administrator, Chip Walsh, at 202-283-4049 or email [email protected].

Thank you for visiting our Web site!/eta/admin/logon.asp?login=Y&PREVIOUS_URL=%2Feta%2Fetahome%2Easp

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Cannot remember Username or Password? For all issues, contact the Administrator

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Email the Administrator for Help

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End of Lesson 10: Logon

Congratulations, you have completed the final lesson

of Basic Tutorial: Guide to using ETA Intranet

Features.

Proceed to print or email your Certificate of Completion

If you have further questions, you may contact

Robert (Chip) Walsh by mail: [email protected] or by

phone: (202) 283-4049.

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Congratulations!

This is to certify that on February 25, 2008

_________________________

has successfully completed

Basic Tutorial:

Guide to using ETA Intranet Features

______John A. Doe________________Presented by your ETA Intranet Team:Nortel Government Solutions/Perot SystemsETA-IDS-RPB

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Tutorial Feedback

Your feedback is very valuable and will enable us to serve our users better. Please take a few moments to complete our feedback form. Rest assured that any information you submit will be kept private and confidential.

For example:

> Suggest improvements for tutorial?

> Notice any errors in our tutorial?

> Any broken links?

FEEDBACK FORM


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