Oracle E-Business Suite Release 12
Ron Nawojczyk
Senior Solution Consultant
(Now-a-check)
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions.The development, release, and timing of any features or functionality described for Oracle’s products remain at the sole discretion of Oracle.
Globally…
#1 in Database
#1 in Supply Chain Mgmt
#1 in Customer Relationship Mgmt
#1 in Human Capital Mgmt
#1 in Industries
- Retail
- Communications
- Public Sector
- Professional Services
- Financial Services
• 275,000 total customers
• 220,000 database customers
• 30,000 applications customers
• 30,000 middleware customers
• 17,700 partners
• 56,000 employees
• 14,000 developers
• 7,000 support staff
Oracle At-a-Glance
“Our strategy is to work with global networks to leverage the best technologies on the planet.”
-- HP SVP Dick Conrad
• R&D: Procter & Gamble to source 50% of newproduct ideas from global partners by 2010
• Design: Boeing designs navigation and landinggear systems in India
• Procurement: Pella sells windows primarily in theUS, but sources many parts overseas
• Manufacturing: Sony, Dell, and Apple use China’sQuanta Computer for laptop manufacturing
• Shared Services: Citigroup uses a single globalHR system to serve all divisions and geographies
Globalization Changes Everything
Competitors
The Internet eliminated borders making all markets global markets
Compliance Mandates
Increased and varying regulatory / security requirements exert additional burdens on businesses
Suppliers
Margin pressures force companies to search forgoods & services anywherein the world resulting incomplex supply networks
Customers & Employees
Manage employees and customers dispersed across geographic and cultural boundaries
Management ChallengesGlobalization creates unique challenges in managing…
To Meet These Challenges, Businesses Must…
Think GloballyThink Globally to make the right decisions
Work GloballyWork Globally to be more productive
Manage Systems GloballyManage Systems Globally to lower costand increase performance
Brought to You by Oracle Applications Unlimited
TheThe
GGloballobal BBusinessusiness ReleaseRelease
CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract
IntroducingOracle E-Business Suite 12
Flexible Architecture Meets the Needsof Dynamic, Global Businesses
FusionMiddleware
Database RAC / Grid
Enterprise Security
Role-Based Portal Access
PerformanceManagement
Analysis, Planning& Reporting
Com
plia
nce
Fra
mew
ork
Sys
tem
s M
anag
emen
t
Applications• Integration Services• Process Orchestration• User/System Configuration• Data Hubs
• Application Server• Web Services• Development Tools• Collaboration Tools
Complete
Integrated
Standards-based
Adaptable
Accessible
Secure
Scalable
Release 12 Enables You To…Release 12 Enables You To…
Think Globally Work Globally Manage Systems Globally
Think Globally Work Globally Manage Systems Globally
Make more informed and compliant decisions with a global view of customers,
suppliers, partners, and operations
R12 Improves Global Decision Makingby Supporting All Types of Reporting/Analysis
• Make timely decisions with integrated information systems
• Target information delivery with role-based dashboards
• Protect organizational integrity with secure information delivery
Financials, Supply Chain, Projects,PLM, Sales & Marketing, HR, Service
Transaction Processing
Us
ers Sensor
BasedServices
AnalystsManagersExecutives
OperationalReporting
ProfitabilityAnalysis
PerformanceScorecards
Consolidation & Compliance
Forecasting& Modeling
Network Optimization
Inventory Optimization
Portfolio Analysis
Reporting Planning
Think Work Manage
• Perform true global consolidation by bringing together financial datafrom any source
• Automate consolidation process to improve speed, consistency, and auditability
• Capture and apply accounting rules to meet local reporting standards worldwide
• Use familiar spreadsheets to build sophisticated financial statements with drilldown links
Think Work ManageGlobal Financial ConsolidationMake more informed financial decisions with a single, accurate,global view of financial position
Drivers
Resources
Activities
Statistics
Costs / Revenue
Transactions
Cost Pools
% Distributions
Rate X Volume
Models
Methods
ProfitabilityEngine
ProfitabilityEngine
• Achieve global viewof profitability from multiple data sources
• Calculate profitability based on user-definable rules and formulas
• Analyze profitability along any dimension including geography, product, channel, segment, customer, organization, etc
Think Work ManageProfitability AnalysisAchieve greater insight into the profitability of global operations andprovide actionable information for driving margin improvement
Scenarios
StrategyProjects
Metrics &Ranking
BalancedPortfolio
• Define: Build consensus by establishing and communicating a common framework for evaluating projects
• Evaluate: Simulate the impact of business change by evaluating “what-if” scenarios
• Select: Rate and rank portfolios to ensure strategic fit and/or maximize return on investment
• Integrate: Ensure individual project success by seamlessly connecting with Oracle Projects for tracking and planning
• Communicate: Streamline the delivery of project portfolio status and decisions toglobal stakeholders
Think Work ManageProject Portfolio AnalysisBalance and align global projects with organizational objectives and strategy
• Increase profits through asset rationalization- Model supply chain to determine optimal mix and
location of facilities and equipment
- Analyze scenarios via geographical visualization
• Reduce costs through dynamic sourcing- Leverage network plan to improve sourcing,
inventory, and replenishment strategies
• Manage global risk more effectively by anticipating supply and demand fluctuationsGraphical Simulation of Network
Think Work ManageStrategic Network OptimizationCreate optimal supply chain networks by continuously evaluating thecost and revenue impact of global supply & fulfillment decisions
Inv
en
tory
Co
st
Product Delivery
10 30 50 75 80 85 90 95 100
WithoutOracle
WithOracle
LowerLowerInventoryInventory
CostCost
ImproveImproveOn-TimeOn-TimeDeliveryDelivery
• Maximize on-time product delivery while minimizinginventory costs
• Improve delivery flexibility by storing common subassemblies which are completed only when an order is placed
- Account for global demand, supply & lead-time variability
- Select the best global inventory investment strategy
• Reduce inventory write-offs
Think Work ManageGlobal Inventory OptimizationOptimize global inventory levels & locations based on anticipated demand
Daily Results,Daily Results,Flexible PeriodsFlexible Periods
Flexible ComparisonsFlexible Comparisons
MultipleMultipleCurrenciesCurrencies
Graphs /Graphs /TrendsTrends
PerformancePerformanceMeasures (KPIs)Measures (KPIs)
Reports w/Reports w/DrilldownDrilldown
• Get rapid results with an out-of-the-box mgmt reporting system
• Get the rightinformation with role-based dashboards
• Get complete information with seamless drilldowns
• New in R12:- 6 dashboards, 49 KPIs, 90 rpts
- A focus on global sourcing, purchases, and supplier mgmt
Drag & DropDrag & DropPortletsPortlets
Think Work ManageReal-Time Operational ReportingMake better and faster decisions at dramatically lower cost
Marketing & Sales
Intelligence
Service Intelligence
Procurement Intelligence
Supply Chain & Order Mgt Intelligence
Financial Intelligence
HumanResources Intelligence
PipelineAnalysis
SalesForecasting
Opportunity Analysis
Quota Analysis
MarketingAnalysis
Lead Conversion
Absence Analysis
Compensation Analysis
Talent Management
WorkforceProfile
TurnoverTrends
Return on Human Capital
A/R & A/PAnalysis
GL / BalanceSheet Analysis
Customer & ProductProfitability
P&L Analysis
ExpenseManagement
Cash FlowAnalysis
Supplier Performance
Spend Analysis
Procurement Cycle Times
Inventory Availability
EmployeeExpenses
BOM Analysis
OrderLinearity
Ordersvs. Available
Inventory
Cycle TimeAnalysis
BacklogAnalysis
FulfillmentStatus
CustomerReceivables
Activity Analysis
Customer Satisfaction
ResolutionRates
Service RepEffectiveness
Service CostAnalysis
ServiceLevel Trends
Next Generation DBI Low TCO Preserved Business-friendly Logical Layer
EBS Business Intelligence
Release 12 Enables You To…Release 12 Enables You To…
Think Globally Work Globally Manage Systems Globally
Think Globally Work Globally Manage Systems Globally
Increase productivity with global processes that cross applications, divisions, and regions
• Reduced pop-ups and duplicate screens
• Re-designed and streamlined entire workflows
• Reduced the number of steps to complete key tasks
• Improved overall look & feel and visual style
• Increased personalization capabilities
• Campaign Management• Customer Support• Collections & Payments• Loan Management
Improved Workflow in Targeted Areas
• Financial Consolidation• Online Candidate Registration• Absence Management• Salary Administration
• Self-Service Purchasing• Sourcing• Supplier Collaboration• Business Intelligence
Think Work ManageA New User Experience for R12Accelerate global roll-outs with simplified business flows and user interface
Increase the efficiency of shared services and single database operations with streamlined processing, reporting, and access across operating units
SingleGlobal
Database
SingleGlobal
Database
Shared Service Center
Org 3Org 2Org 1
Examples: Payables, Purchasing, Collections, HR
DriveShared Serviceswith R12Financial ManagementInitiatives
Think Work ManageGlobal Financial Management
Single Responsibility
Holland
Legal Entity
Denmark
Legal Entity
Belgium
Legal Entity
Belgium
Operating Unit
Holland
Operating Unit
Denmark
Operating Unit
Perform multiple tasks across
operating units (OUs) without changing
responsibilities
• Define and manage OUs from a central location• View and manage customers across OUs• Enter and pay invoices across OUs• Receive goods across any OU• Negotiate with suppliers for your enterprise, not just your OU
For Example:
Global Financial Management:
Multi-Org AccessIncrease the efficiency of shared services and single database operationswith streamlined ACCESS, processing, and reporting across operating units
Think Work Manage
Single subledgertransaction (e.g.
invoice, payment)can create multipleaccounting entries
• Ensure both corporate visibility and local compliance by automatically creating accounting for all legal entities
• Simplify inter-account reconciliation for key business flows such as procure-to-pay or order-to-cash
• Streamline reporting and inquiries by leveraging a common and consistent data model across all subledger applications
Ledger B
French GAAP/IASPlan ComptableFrench Calendar
EUR
Ledger A
US GAAPUS COAUS Calendar
USD
Subledger TransactionSubledger
Transaction
Dr Cr
Think Work ManageGlobal Financial Management:
Subledger AccountingIncrease the efficiency of shared services and single database operations with streamlined access, PROCESSING, and reporting across operating units
Ledger Ledger SetSet
Ledger Ledger SetSet
Ledger Set Benefits:• Cross/Multiple Ledger processing and reporting• Data and definitions that can be shared and secured• Native support for multiple accounting representations
French RulesPlan ComptableFrench Calendar
EUR
Ledger BLedger B
Must Share:Must Share:CChart of hart of AccountsAccounts
CCalendaralendar
Must Share:Must Share:CChart of hart of AccountsAccounts
CCalendaralendar
US GAAPUS COAUS Calendar
EUR
Ledger ALedger A
US GAAPUS COAUS Calendar
GBP
Ledger DLedger DLedger DLedger D
Defined by 4 C’s:Defined by 4 C’s:•Accounting Accounting CConventiononvention
•CChart of hart of AccountsAccounts
•CCalendaralendar•CCurrencyurrency
Defined by 4 C’s:Defined by 4 C’s:•Accounting Accounting CConventiononvention
•CChart of hart of AccountsAccounts
•CCalendaralendar•CCurrencyurrency
Reporting Currency
Ledger CLedger CLedger CLedger C
US GAAPUS COAUS Calendar
USD
US GAAPUS COAUS Calendar
USD
Global Financial Management:
Ledger Sets Increase the efficiency of shared services and single database operations with streamlined access, processing, and REPORTING across operating units
Think Work Manage
• Diagnose access and process control violations and take corrective action
Think Work Manage
Certify and Report Results
Track Compliance Status, Document Findings, Mitigate Exceptions
AssessRisk &
Controls
ScopeAudit
Program
TestControls
DocumentProcesses
Create Risk &Control Library
• Strengthen application control environment with continuous monitoring
• Ensure auditability via secure change control and history
Governance, Risk, & ComplianceDocument, test, monitor, and certify ongoing compliance withSarbanes-Oxley, JSOX, HIPAA and other global regulations
• Single Repository of transactions for global business insight
• Centralized rules applied to transactions to manage globally and reduce risk
• Automation of tax processes on transactions to improve operational efficiency
• Extensible architecture that supports additions, e.g. Self-assessed
Use Tax
TaxTransactions
TaxSetup/Rules
InternetExpenses
Receivables
Order Management
GeneralLedger
Purchasing
InternetProcurement
Inter-CompanyInvoicing
Inter-CompanyInvoicing
Payables
E-Business TaxCentrally manage tax transactions across entire E-Business Suite
Think Work Manage
<Insert Picture Here>
“We’ve provided corporate assurance from a controllership perspective by centralizing our
foundational accounting activities, defining our corporate policies and procedures, and standardizing our
processes.”
Anthony SalcidoVP and Corporate Controller,
Toyota Motor Sales USA
Higher quality products & svcs Lower employee turnover rate Lower hiring and training costs More productive and skilled
employees Reduced employee downtime
during the on-boarding, transfer, and off-boarding process
BenefitsBenefits
Expense, Productivity & Revenue Improvements
Increase in employee morale at all levels of the organization
Reduced risk from outdated Information Technology
Other ImprovementsBusiness Business
EnvironmentEnvironment
SG&A Expense
Sales / Services
Credibility &Investor Confidence
Risk
Employee Satisfaction
Income Income StatementStatement
WorkforcePerformance Mgmt
• Cascading Objectives• Appraisal Uplifts
LearningManagement
• Workforce Certification• Applicant Support• Web Conferencing
iRecruitment• Auto-Search• Integration w/ Offers• Embedded Analytics• Assessments
NewsNews
Global Talent Management Think Work Manage
Mexico Sweden
RussiaNorway Poland
KuwaitDenmark
UAE Finland India
New in R12: Localizations expanded for10 countries
Oracle now has localizations for 30 countries covering 87% of world GDP
• Enterprise & workforce management• Workforce sourcing & development • Compensation & benefits management• Payroll management
Business Process
Examples
Think Work ManageHuman Resource LocalizationsManage all employees within a single system while adhering tolocal, in-country regulations
Line Manager Overview Dashboard Think Work Manage
HCM Intelligence - New Features
• For line managers and human resource professionals, we have dashboards, KPI’s, and reports for:- Employee workforce (headcount, salary and turnover)
- Contingent workers
- Absence (duration and occurrences)
• For the Chief HR Officer we have:- Workforce (headcount, salary and turnover)
• For the budget manager we have:- Workforce budgeting (headcount and costs)
• For the benefits manager we have:- Open enrollment (number of elections)
Think Work Manage
Compensation Workbench Salary Statistics Reporting
Think Work Manage
Key Features/Functions in HRMS
NEW FUNCTIONALITY
• Workforce Performance
Management
• iRecruitment Offers
• HR Checklists
• HR Global Transfers
• All new salary
administration
• Enhanced Compensation
Workbench
• Total Compensation
Statement 1
NEW TECHNOLOGY
XML Publisher• All EEO reports• Qtrly Tax Return Worksheet• Employee W-2• Retro Notifications Report• And more…
New User Experience – Key Highlights• iRecruitment - Completely re-designed
Candidate Registration
• Absence Management - Updated business flows and entire look-and-feel
• Salary Administration - Vastly improved UX for Salary Information, including high-interactivity embedded analytics
• Competency Profile - Completely re-designed user experience
1 Available in FPK_RUP1
Think Work Manage
Chargeable SubcontractingAutomatically create replenishment orders and track component allocations & inventory for sub-contracted manufacturing (e.g. Shikyu)
Golden Tax Support for ChinaProvide compliant VAT calculation, invoicing, and tax reporting via China-certified “Golden Tax” software
Customer Acceptance, Deferred Revenue and COGSRecognize and account for COGS and revenues in the same proportion, based on flexible contingencies & within the same accounting period
Periodic Average CostingSupport accounting compliance requirements in territories such as China/Taiwan
Asia Pacific is
the factory floor
for the world
In 2005, China’s
global trade
surplus more
than tripled
Think Work ManageManufacturing Practices for APACSatisfy local requirements to compete in key outsourcing regions
Supplier Management
Adv. Procurement for Materials & ServicesAchieve Best Cost, Quality & Delivery via Real-Time Supplier Collaboration
Expanded SupplierManagementand Enablement
Unified Work-Center for All Procurement Responsibilities
New Support for Complex Goods & Services
Think Work Manage
Buyers WorkbenchThe Procurement Professional’s Release
Think Work Manage
Procurement for Complex ServicesProcess – Author Contract Line
PO Line with information from Negotiation
Think Work Manage
Procurement for Complex ServicesProcess – Author Contract Line
Define Scope of Work
Attach Scope of Work as a document
Financing Terms:- Advance Amount- Recoupment Rate
Retainage Terms:- Max. Retainage Amount- Retainage Rate
Associate Project, Task, Expenditure
Think Work Manage
Supplier Scorecard
Customize dashboard view to add more reports, KPIs, update KPI list, remove reports, portlets or add custom reports, KPIs etc.
Each supplier will only see their data.
View trend data over various time periods
Think Work Manage
MES for Discrete & Process ManufacturingControl Demand-Driven Mfg with Integrated Shop Floor Execution
System Automation & Control
Deliver Real-Time Shop Floor Visibility to Multiple Layers of Management
Reduced TCO / Complexity via Integrated Mfg Mgmt & Production Execution
MESMES
ERPERP
Corp Mgmt
Shop Floor Control
Production MgmtProduction Mgmt
Process Engineer• Manage recipes & advanced
process instructions
Production Supervisor• Create & manage batch status• Log non-conformances
Dispensing / Prod Operator• Pre-weigh designated
ingredients• Process batch operations
Operator• Work from dispatch list• Record transactions, quality
info, work completion, and time• View work instructions and
component info• Report production exceptions
Supervisor• Review & resolve exceptions• Monitor shop floor progress
MES for Discrete MfgMES for Discrete Mfg MES for Process MfgMES for Process Mfg
OptimizeModes& Routes
• Plan across multiple legs, tiers, nodes, and modes (truck, air, train, ocean)
• Handle all supplier inbound and customer outbound deliveries
• Display results via intuitive, graphical UI
AutomateExecution &
CollaborationPayments
Event Mgmt
• Manage internal and 3rd party fleets(eg. LSPs) in the same system
• Enable partners to transact and“self-update” (eg. pick-up request)
• Handle exceptions via automatedevent management notifications
Integrated with Shipping, Receiving, Inventory Management, and Purchasing
Think Work ManageGlobal Transportation ManagementDrive down logistics costs and increase on-time delivery by managingthe international movement of goods within a single, scalable system
Streamlined NPI and Product Data MgmtDrive Innovation and Improve Product Profitability
Product Introduction
• Enhanced New Product Intro Flow- Embedded Document Entity
- Enhanced Multi-Org and Multi-Level Structure Mgmt
- Operational Attribute Change Mgmt
Product Information Mgmt
• Inbound Data Sync and Data Quality Mgmt (Import Workbench)
• Workflow-Based Change Controls for Item and Structure Imports
• 360° Transaction View of Productfrom EBS and External Data Sources
Oracle PIM Data Hub SolutionRole of Import Workbench
Data Quality & Change Control
Consolidation Access& Search
UCCnet /GDSN**
Import & Synchronization
Other Apps / Systems
Customers /Suppliers
Engineering
CRM
Online Catalog
ERP
Manufacturing
XM
L
Output (print catalogs, data sheets, etc.)
Data Pools
Syndication &Publication
*Product
DataRepository
ProductData
Repository
Import Workbench
Think Work Manage
Common Asset Repository Enhanced Fleet Asset Management for Mobile Assets Mobile / Wireless Work Execution Enhanced Budgeting and Forecasting Industry Specific
- Life Sciences: Support for 21 CFR Part 11- A&D: Support for Rotable Parts and MEL/CDL*
PlanBuild /
AcquireOperate /Maintain
Retire /Dispose
CommissionConcept
Retirement
Monitor Performance
Asset Lifecycle ManagementAdopt a Holistic Approach to Managing Capital Assets
*Minimum Equipment List, Configuration Deviation List
Think Work Manage
AssetAsset
Asset Lifecycle Management
Oracle provides for tracking of every asset throughout it’s lifecycleOracle provides for tracking of every asset throughout it’s lifecycle
AssetAsset
InstallInstall
Design/Design/SpecifySpecify
BusinessBusinessModelingModelingBusinessBusinessModelingModeling
CapitalCapitalPlanPlan
OperateOperate
MaintainMaintain Construct/Construct/ProcureProcure
ManageManage
BudgetBudget
DisposeDispose
DecommissionDecommission
Think Work Manage
WO OperationsSingle Screen Work Order
Mobile Work Order Capability
Information Dashboard Work QueueWork QueryAsset Details
Transactions Charge Time
Material Issue/Return Work Completion
Enter Inspection Results Enter Meters Readings
Problem ReportingCreate Work Request
Create Work OrderEnter Quality ResultsEnter Meter Readings
Create Work Order Approvals
Whether remote or not, a technician has just one place to go for all work order information.
Think Work Manage
• Efficiently resolve issues at the customer’s convenience regardless of geographic location
• Coordinate the delivery of all global services within a single system
- Self-service & agent-assisted- On-site repair- In-house repair & refurbishment
• Increase revenues while decreasing contact, research & execution costs
- Outsourced / 3rd party services- Internal issues (help desk)- Investigations (case mgmt)
Customer SupportInitiate service requests 24x7 plus interact with service reps online via new screens for “internal” & “external” customers
Case ManagementManage key activities related to cases / clients / involved parties and securely share information across geographies or agencies
Field ServiceCoordinate service delivery across time zones, schedule outsourced services globally, utilize digital maps to route reps
Think Work ManageGlobal Customer ServiceDrive revenue and customer loyalty with superior customer service
Think Work Manage
• Drive service revenue by enabling maximum number of service visits for each service representative
• Drive cost reduction by reducing mileage, travel time, and cost
Optimizing street-level routes enables you to:
Utilize Digital Maps to Route RepsMinimize drive time, maximize customer face time
Release 12 Enables You To…Release 12 Enables You To…
Think Globally Work Globally Manage Systems Globally
Think Globally Work Globally Manage Systems Globally
Reduce implementation, integration, andmanagement costs of global applications
Only Oracle…
• Supports all languages and localizations in same database
• Scales to very large volumes via RAC and Grid Computing
Lower Cost
• Consolidate data centers
• Administer fewer systems
• For each new flow,leverage existing setups and reference data
Better Automation
• Standardize, document, and audit processes
• Integrated cross-application business flows
Better Information
• All detail availablefor drilldown
• Deploy DBI in weeks vs. quarters or years for a traditional warehouse
Think Work ManageDramatically Lower IT Coststhrough System Consolidation
• Provide enterprise-wide,standards-based security
- Single sign-on- Corporate directory- Access / identity management- Identity federation
• Simplify security administration- Decentralized, delegated user admin- Automated & self-service provisioning
with approvals- Extended IT and system admin security
with DB tools (e.g. DB Vault)
• Continuously monitor environment- Security dashboard / reports- Best practice & typical violations
Audit & ComplianceGovernment mandated accountability is driving new scrutiny of security
CostUser provisioning, de-provisioning and re-provisioning are often manual and labor-intensive
ManageabilityMultiple user communitiesrequire management (clerical,self-service, customers, suppliers)
RiskWithout control of data integrity and access, business risk increases
Think Work ManageSecure the Global EnterpriseAddress global security pressures with a comprehensive security portfolio
Flexfields – User definable data key
Folders – User tailorable forms
Workflow – Configurable business process flow
Custom Library – Directory for customer extensions (forms)
OA Framework / Forms Personalization – Configurable page “look & feel”, navigation, tabs, fields, buttons
XML Publisher – Flexible report / document output
Eliminate costlycustomizations
Preserve configurationsthrough upgrades
Accelerate systemsdeployment
Think Work ManageConfigure, Don’t CustomizeHighly configurable global system lets you tailor the systemwithout programming
• Enable key integration types- Business to Business- Enterprise Application Integration- Business Process Management- Business Activity Monitoring
• Support industry-standard messages
• Support standards-basedXML documents
• Search and view available interfaces via powerful UI
• Automatically keep in step with source code via standard patching
A Catalog of All EBS Integration Points• Web Services• Public Java & PL/SQL APIs
• Business Events• Batch Interfaces
Think Work ManageComprehensive Integration RepositorySimplify and accelerate systems connectivity
BPEL Process Manager
Step1
Step1
Step2
Step2
Step3
Step3
Step4
Step4
Step5
Step5
BusinessProcess
OracleEBS
SiebelCRM
PeopleSoftFinancials
Custom OrderApplication
Mainframe HRApplication
New WebApplication
• Standard Interfaces• Cross-application maps
• Quickly integrate heterogeneous applications using an intuitive, graphical UI
• Manage system performance via web with a user-friendly console
• Reduce connectivity headaches withpre-packaged, standard interfaces for applications and legacy systems
• Built on widely adoptedindustry standard language (BPEL)
Think Work ManageNext Gen. Business Process MgmtIntegrate Oracle, 3rd party & legacy applications to extend process automation
BPEL – Business Process Execution Language
Merchandising
Invoice Matching
Sales Audit
Stock Ledger
Accounts Receivable
Cash Management
General Ledger
Accounts Payable
E-B
us
iness F
inan
cials
• Matched invoices• Credit notes• Debit memos• Rebates
• Suppliers• Partners• Addresses• Freight terms
• Lower cost integration between disparate systems• Better performance with integrated business flows across applications
Inbound Retek Data
Outbound Financials Data
• Daily sales• Cash and deposits• Inventory• Sales data
• Payment terms• GL accounts• Currency rates
Integration with Core ApplicationsOracle | Retek Integration with BPEL
Think Work Manage
Web/Call Center/Sales ForceWeb/Call Center/Sales Force
Identify Customer
QuotingQuoting
Oppty Info.Quote StatusQuote Value
Order Order ManagementManagement
Billing
OpportunityOpportunity
ARAR
Account Mgmt
Browse & Search Products/Services
Customer Customer Product Product
Two way synchOracle <> Siebel
Siebel CRM On Demand
Siebel/Oracle
Oracle
Installed Products
One way synchOracle > Siebel
Tele, FieldTele, FieldServiceService
QuotesOrders
Install BaseService Requests
Invoices
Install BaseInstall Base
Initial customer data load from Oracle EBS to Siebel CRM On Demand
• Integrate customer creation flow from CRM On Demand to Oracle EBS
• EBS Customer Data Quality Management (DQM) tools available within CRM On Demand
• Support bi-directional synch of customer and contact
• Product Master maintained in Oracle EBS and synched to Siebel CRM On Demand
• Convert CRM On Demand opportunity to Oracle EBS quote
Customer and product context are passed from CRM On Demand opportunity to Oracle EBS quote
Quote status presented back in CRM On Demand
Quotes, orders, install base, service requests from Oracle EBS are presented within CRM On Demand
CUSTOMER AND PRODUCT CUSTOMER AND PRODUCT INTEGRATIONINTEGRATION
OPPORTUNITY TO QUOTEOPPORTUNITY TO QUOTE
360 DEGREE CUSTOMER VIEW360 DEGREE CUSTOMER VIEW
Integration Solution: Siebel CRM On Demand to Oracle E-Business Suite
Think Work Manage
• Manage entire systems infrastructure (apps, middleware, DB, H/W) from a single console
• Provide visibility across dev, test, and production systems
• Proactively monitor KPIs andevents with alert notifications
• Drive root cause analysis with graphical topology views and config / patch level comparisons
• Accelerate EBS provisioning with automated system cloning
• Open integration with 3rd party products and mgmt frameworks
Think Work ManageApps Management Pack for EBSConsolidate and simplify systems management
Why Upgrade?All Customers BenefitStraight Talk from Customers and Partners
“Banks, taxes, payments, and accounting – everything that becomes centralized will bring Emerson tremendous efficiencies.”-- Greg Harre, Controller for Emerson Tool Company
“Oracle continues to invest in a better user experience in E-Business Suite Financials Release 12—from centralized accounting, tax and supplier maintenance to a new user interface.”-- Sean Malinski, Accenture Partner, Global Business Solutions - Oracle Practice
“We have 60 Sets of Books and see tremendous efficiencies with running processes across these SOBs using Ledger Sets.”-- Keith Dunkin, Finance Manager - Systems & Support, Alcoa
• Manage complexity at lower cost
• Comply with international regulations and standards
• Reduce upgrade risk
Multi-NationalMulti-National
• Lower TCO• Improve user experience• Reduce upgrade risk
DomesticDomestic
Think Work Manage
• Ensure patch compatibility with customer’s installation and automatically alert for incompatibility
• Leverage faster programs to analyze patch prerequisites
• Generate custom “read me” instructions based on customer-specific setup and configuration
• Automatically consolidate “read me” instructions for multiple patches and eliminate redundant steps
• Automatically detect patches that have already been downloaded(i.e. maintain download history)
Think Work ManageWhy Upgrade?
Easier MaintenanceE-Business Suite Patching: Minimize system downtime
– Planning– Procurement– Manufacturing– Logistics– Service– Maintenance– Product Lifecycle Mgmt
– Sales & Marketing– Finance– Human Resources– Projects – Contracts– Order Management– Configurator
Includes Over 2,350 New Capabilities• 50% Industry Specific Capabilities
• 50% Cross-Industry Capabilities
Includes 11 New Modules/Products
Why Upgrade?
Most Comprehensive SolutionThe Global Business Release
Think Work Manage
EBS Release 12Feedback
<Insert Picture Here>
“The ability to access multiple operating units with a single responsibility can simplify SOX compliance monitoring.”
-- Pam Bateman, Business Solutions Manager for Finance
“Banks, taxes, payments, and accounting – everything thatbecomes centralized will bring Emerson tremendous efficiencies.”
-- Greg Harre, Controller, Tool Company
From a Global CustomerFeedback from Release 12
Training, October 2006
<Insert Picture Here>
“In our opinion Oracle's EBS 12 is a significant step forward in the integrated suite approach to enterprise applications. The Suite is functionally rich and serves the global enterprise well. As a tightly integrated suite of products, businesses will realize significant gains from the interoperability of the suite environment.”
From a Leading AnalystExecutive Brief:
Oracle E-Business Suite R12October 2006
<Insert Picture Here>
“Release 12 features will help solve our clients’ biggest business process and industry-specific challenges and we look forward to partnering with Oracle and our joint clients.”
A. MitchellIBM Global Business Services Americas Oracle Practice Lead
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“Many clients are evaluating whether to upgrade from Oracle E-Business Suite 11i to Release 12 or wait for the larger Fusion release. There are significant application and architecture changes
in Release 12. Upgrading now will help build the foundation to prepare for Fusion—maximizing
business value while mitigating risk.”
Sean MalinskiAccenture Partner, Global
Business Solutions - Oracle Practice
R12 is the Global Business Release
Think GloballyThink Globally to make the right decisions
Work GloballyWork Globally to be more productive
Manage Systems GloballyManage Systems Globally to lower cost and increase performance
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