education University of North Florida BA - Graphic Design/Adver�sing 2001
To work in a fun and crea�ve environment with the opportunity to u�lize my talents, knowledge and innova�ve ideas to help my company and myself growobjective
Early Engagement Consultant American Express 2013-2015Responsible for the implementa�on of custom websites for new clients
Provide superior customer service and consul�ng exper�se
Ensure that site performance and func�onality expecta�ons are being met and maintained
Providing technological and naviga�onal support and act as a liaison for new business' employees
during the early stages of the site release
Development and maintenance of all social media pla�orms
Coordina�ng social media and marke�ng calendars with other adver�sing ini�a�ves
Consultant and providing customer service to new and exis�ng clients
Social Media Manager & Counselor Cruise Center World Travel 2012-2013
Consultant to new and exis�ng clients, u�lizing a broad range of media to grow their businesses
Create custom proposals, presenta�ons and spec ads for poten�al adver�sers
Ensuring a firm understanding of individual clients' needs and conveying how different forms of
media can help a�ain business goals
Working in a fast paced and deadline oriented environment, providing excellent customer service
Adver�sing Execu�ve Times Union Media & Jacksonville.com 2007-2012
Managing and producing all in-house design projects
Preparing ads for placement and coordina�ng produc�on schedules for publica�ons
Responsible for proofing and press checks for visitor guides and des�na�on planner publica�ons
Managing fulfillment of media requests to partners and vendors
Produc�on Manager Visit Jacksonville 2005-2007
Major Accounts Manager United Metro Media 2016-PresentNew business development and reten�on, contract bidding and nego�a�on and event coordina�on
Provide superior customer service and consul�ng exper�se by u�lizing effec�ve mul�media
marke�ng solu�ons
Collabora�ng with new and exis�ng business partners on recrui�ng ini�a�ves to a�ain hiring goals
while controlling cost
experience
skills
904.704.3317
/erinlg1
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