© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Mario Thomas, Global Advisory
Enabling broad organisational transformation through the adoption of AWS
31 October 2017
The following applies to this document and all other documents, information, data, and responses (written or verbal) providedby Amazon Web Services, Inc. or any of its affiliates (collectively, "AWS") in connection with responding to this request and other related requests (collectively, this "Response"): This Response is expressly (a) informational only and provided solely for discussion purposes, (b) non-binding and not an offer to contract that can be accepted by any party, (c) provided "as is" with no representations or warranties whatsoever, and (d) based on AWS's current knowledge and may change at any time due to a variety of factors such as changes to your requirements or changes to AWS's service offerings. All obligations must be set forth in a separate, definitive written agreement between the parties. Neither party will have any liability for any failure or refusal to enter into a definitive agreement. All use of AWS's service offerings will be governed by the AWS Customer Agreement available at http://aws.amazon.com/agreement/ (or other definitive written agreement between the parties governing the use of AWS's service offerings) (as applicable, the "Agreement"). If the parties have an applicable Nondisclosure Agreement ("NDA"), then the NDA will apply to all Confidential Information (as defined in the NDA) disclosed in connection with this Response. AWS's pricing is publicly available and subject to change in accordance with the Agreement. Pricing information (if any) provided in this Response is only an estimate and is expressly not a binding quote. Fees and charges will be based on actual usage of AWS services, which may vary from the estimates provided. Nothing in this Response will modify or supplement the terms of the Agreement or the NDA. No part of this Response may be disclosed without AWS's prior written consent.
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Disclaimers
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Organisations are embracing the cloud faster than ever before, but limiting cloud adoption to just addressing technical debt, IT and digital transformation is a missed opportunity.
Broad adoption of the cloud across an organisation can lead to improved productivity, reduced risk and the ability to innovate at startup speed.
Today, I will share with you some of the tools we use in the Professional Services Advisory practice to drive broad organisational adoption of AWS.
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
• AWS customers and the stages of adoption• Cloud adoption challenges• Addressing the challenges• The Cloud Adoption Framework (CAF)• Starting your cloud journey
• Socialising cloud in your organisation• Cloud journey simulation• CAF Workshop• Creating the roadmap
• Executing the roadmap
What we’ll cover in this session
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Stages of adoption
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
PROJECTFOUNDATION
MIGRATION
REINVENTION
INNOVATION RETIRE TECH DEBT
VALUE
TIME
DISCOVERY
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Goals BusinessOutcomes
Cloud Adoption Framework
Align Launch Scale Optimise
Innovation
Migration
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Goals and business outcomes
MA&D Strategic re-alignment
Meet compliance standards
Improve service availability
Global expansion
Improve security
Increase IT resources
Reduce technical debt
Out-pace disruptors
Grow the business
Increase innovation
Reduce capex and opex
Improve productivity
Cost avoidance
Business agility
Increase resilience
Enter new markets Re-alignment of the role of IT
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Cloud adoption challenges
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Cloud adoption challenges
Little or no executive sponsorship
Driven from the IT silo
Cloud adoption not recognised as
transformational
IT and business strategies not aligned
The cloud requires modernisation
Lack of will to adopt the cloud
Lack of skill to adopt the cloud
The same can be achieved in ‘private
cloud’
What will happen to our people?
On-premise is cheaper
Cloud isn’t seen as secure
Too many governance issues
Regulatory regime means we can’t use
cloud
Perception that opex will
increase
Adoption requires cultural change
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Addressing the challenges
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
CUSTOMER CLOUD CENTER OF EXCELLENCE (COE)
AWS CLOUD ADOPTION FRAMEWORK
PROJECTFOUNDATION
MIGRATION
REINVENTION
INNOVATION RETIRE TECH DEBT
VALUE
TIME
DISCOVERY
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Programmatic approach to cloud adoption
Cloud Simulation & Strategy
Cloud Tiger Team DesignSecurity Strategy & Workshop
Portfolio Prioritisation
AWS Onboarding Program (Critical Path)
AWS Platform (Landing Zone)
Cloud Team (COE) Design
Security Playbook & Runbook
Operations Playbook & Runbook
Training & Certification Plan
Pilot Migrations
AWS Foundations Program (Critical Path)
AWS Migration Program
Adoption @ Scale +
Migration Planning & Readiness
Well Architected Reviews
Automation / DevOps
AWS Optimisation Accelerators
Well Operated Reviews
AWS Discovery Accelerators
Cloud Discovery Workshop
Immersion Days
Cloud Business Case
…
…
Cloud Adoption Framework (CAF)
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
AWS Cloud Adoption Framework (CAF)
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Business Capability Focussed Technical Capability Focussed
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
AWS CAF
BusinessValue Realisation
PeopleRole & Readiness
GovernancePrioritisation & ControlBu
sine
ss C
apab
ility
Focu
s
CAF
2.0
PlatformApplications & Infrastructure
SecurityRisk & Compliance
OperationsHybrid & DynamicTech
nica
l Cap
abilit
y Fo
cus
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
AWS CAF
BusinessValue Realisation
PeopleRole & Readiness
GovernancePrioritisation & ControlBu
sine
ss C
apab
ility
Focu
s
CAF
2.0
PlatformApplications & Infrastructure
SecurityRisk & Compliance
OperationsHybrid & DynamicTech
nica
l Cap
abilit
y Fo
cus
• IT Finance• IT Strategy• Benefits Realisation• Business Risk Management
IT Finance• Business Case• Cost of Adoption/Migration• Cost of Operation• Cost Optimisation• Value Benefits• Cost Management• Cost Allocation• Cost of Disposal• Tagging
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
AWS CAF
BusinessValue Realisation
PeopleRole & Readiness
GovernancePrioritisation & ControlBu
sine
ss C
apab
ility
Focu
s
CAF
2.0
PlatformApplications & Infrastructure
SecurityRisk & Compliance
OperationsHybrid & DynamicTech
nica
l Cap
abilit
y Fo
cus
• IT Finance• IT Strategy• Benefits Realisation• Business Risk Management
IT Strategy• Business Strategy• Cloud Strategy• Business Objectives• Project and Programme Management
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
AWS CAF
BusinessValue Realisation
PeopleRole & Readiness
GovernancePrioritisation & ControlBu
sine
ss C
apab
ility
Focu
s
CAF
2.0
PlatformApplications & Infrastructure
SecurityRisk & Compliance
OperationsHybrid & DynamicTech
nica
l Cap
abilit
y Fo
cus
• IT Finance• IT Strategy• Benefits Realisation• Business Risk Management
Benefits Realisation• MIRR• NPV• ROI• Value Benefits• Cost benefit analysis
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
AWS CAF
BusinessValue Realisation
PeopleRole & Readiness
GovernancePrioritisation & ControlBu
sine
ss C
apab
ility
Focu
s
CAF
2.0
PlatformApplications & Infrastructure
SecurityRisk & Compliance
OperationsHybrid & DynamicTech
nica
l Cap
abilit
y Fo
cus
• IT Finance• IT Strategy• Benefits Realisation• Business Risk Management
Business Risk Management• External Risks• Internal Risks• Strategic Risks• Risk Register• Measuring Risks
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
AWS CAF
BusinessValue Realisation
PeopleRole & Readiness
GovernancePrioritisation & ControlBu
sine
ss C
apab
ility
Focu
s
CAF
2.0
PlatformApplications & Infrastructure
SecurityRisk & Compliance
OperationsHybrid & DynamicTech
nica
l Cap
abilit
y Fo
cus
Resource Management• Future-state Operating Model • Roles Identification • Skills Identification• Cloud Centre of Excellence (CoE) formation• Partner / Outsourcing Decisions
• Resource Management• Incentive Management• Career Management• Training Management• Organisational Change Management
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
AWS CAF
BusinessValue Realisation
PeopleRole & Readiness
GovernancePrioritisation & ControlBu
sine
ss C
apab
ility
Focu
s
CAF
2.0
PlatformApplications & Infrastructure
SecurityRisk & Compliance
OperationsHybrid & DynamicTech
nica
l Cap
abilit
y Fo
cus
Incentive Management• Culture of Innovation
• Resource Management• Incentive Management• Career Management• Training Management• Organisational Change Management
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
AWS CAF
BusinessValue Realisation
PeopleRole & Readiness
GovernancePrioritisation & ControlBu
sine
ss C
apab
ility
Focu
s
CAF
2.0
PlatformApplications & Infrastructure
SecurityRisk & Compliance
OperationsHybrid & DynamicTech
nica
l Cap
abilit
y Fo
cus
Career Management• IT Career Paths
• Resource Management• Incentive Management• Career Management• Training Management• Organisational Change Management
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
AWS CAF
BusinessValue Realisation
PeopleRole & Readiness
GovernancePrioritisation & ControlBu
sine
ss C
apab
ility
Focu
s
CAF
2.0
PlatformApplications & Infrastructure
SecurityRisk & Compliance
OperationsHybrid & DynamicTech
nica
l Cap
abilit
y Fo
cus
Training Management• Skills Identification • Training Paths• Knowledge Management
• Resource Management• Incentive Management• Career Management• Training Management• Organisational Change Management
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
AWS CAF
BusinessValue Realisation
PeopleRole & Readiness
GovernancePrioritisation & ControlBu
sine
ss C
apab
ility
Focu
s
CAF
2.0
PlatformApplications & Infrastructure
SecurityRisk & Compliance
OperationsHybrid & DynamicTech
nica
l Cap
abilit
y Fo
cus
Organisational Change Management• Organisational Maturity • Change Communication • Change Processes • Executive Reporting
• Resource Management• Incentive Management• Career Management• Training Management• Organisational Change Management
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
AWS CAF
BusinessValue Realisation
PeopleRole & Readiness
GovernancePrioritisation & ControlBu
sine
ss C
apab
ility
Focu
s
CAF
2.0
PlatformApplications & Infrastructure
SecurityRisk & Compliance
OperationsHybrid & DynamicTech
nica
l Cap
abilit
y Fo
cus
Portfolio Management• Portfolio Classification• Migration Strategies • Operating Model Decisions
• Portfolio Management• Programme and Project Management• Business Performance Management • License Management
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
AWS CAF
BusinessValue Realisation
PeopleRole & Readiness
GovernancePrioritisation & ControlBu
sine
ss C
apab
ility
Focu
s
CAF
2.0
PlatformApplications & Infrastructure
SecurityRisk & Compliance
OperationsHybrid & DynamicTech
nica
l Cap
abilit
y Fo
cus
Programme and Project Management• Agile methodologies
• Portfolio Management• Programme and Project Management• Business Performance Management • License Management
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
AWS CAF
BusinessValue Realisation
PeopleRole & Readiness
GovernancePrioritisation & ControlBu
sine
ss C
apab
ility
Focu
s
CAF
2.0
PlatformApplications & Infrastructure
SecurityRisk & Compliance
OperationsHybrid & DynamicTech
nica
l Cap
abilit
y Fo
cus
Business Performance Management• Define KPI’s• Develop Reporting Mechanisms
• Portfolio Management• Programme and Project Management• Business Performance Management • License Management
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
AWS CAF
BusinessValue Realisation
PeopleRole & Readiness
GovernancePrioritisation & ControlBu
sine
ss C
apab
ility
Focu
s
CAF
2.0
PlatformApplications & Infrastructure
SecurityRisk & Compliance
OperationsHybrid & DynamicTech
nica
l Cap
abilit
y Fo
cus
• Portfolio Management• Programme and Project Management• Business Performance Management • License Management
License Management• Target Vendor Alignment• Right-sizing• Tracking and Compliance Strategies • Reporting Mechanisms
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
• A framework built on our experiences• Prescriptive approach to cloud adoption• Can be customised to your business needs• Will drive maturity in your cloud abilities
AWS CAF
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Starting your cloud journey
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Socialising cloud in your organisation
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
• CIO• CIO direct reports• CSO• Legal• HR• Finance• Risk/Governance• Procurement• Business
Cloud journey simulation
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Cloud journey simulation
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Establishing your capabilities
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CAF workshop
Learn the capabilities, processes, skills and Stakeholder responsibilities that undergo changes when transforming an on premise IT environment to a cloud-based environment.
1
Identify key Stakeholders, concerns, gaps and blockers to cloud adoption. Determine the actions and dependencies that will be the focus of your transitional “Action” plan
Leave the CAF Workshop with a collaborative, prescriptive transition plan that your organisation can begin implementing immediately
Learn 2 Identify 3 Implement
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Business
Governance
People
Operations
Security
Platform
CCCBusiness
Governance
People
Operations
Security
Platform
Platform Transformation
Business
Governance
People
OperationsSecurity
Platform
InsourceBusiness
Governance
People
OperationsSecurity
Platform
Migration
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Creating the roadmap
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Creating the roadmap
Cloud Adoption Workshop
IntroductionsCloud Journey SimulationCAF WorkshopDiscoveryPlanningDeliveryReview
Follow Up
Follow up:• Activity Roadmap• Estimated Timescale• Next Actions
2-3 days Within 2 days
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Creating the roadmap
Discover
Plan
Deliver
Review
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Creating the roadmap
Discover
Plan
Deliver
Review
Business Objectives
Current Landscape
Current Capabilities
MRA
People Perspective
Governance Perspective
Future Landscape
Platform Perspective
Operations Perspective
Activities CAF 2.0Workshop
Business Perspective
Security Perspective
Business Perspective ActivitiesIntroduction to Cloud EconomicsIntroduction to AWS BillingConsole Billing, Forecasting and Budgeting ToolsUsing Tagging to Increase Cost VisibilityEstablishing your cloud finance OperationsGamifying your AWS SpendIntroduction to Building the Business Case for AWS AdoptionBuilding the Business Case for AWS Adoption
XX
X
X
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Creating the roadmap
Discover
Plan
Deliver
Review
Epics User Stories
Product Backlog
Sprint Backlogs
CAF 2.0 Activities
Partner Selection
PS SOW
Sprints
Business Case
Activities
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Creating the roadmap
Discover
Plan
Deliver
Review
ProServe Delivery
Partner Delivery Burn Charts
Sprint Planning Daily Scrum Story Time
Retro-spective
Board Reporting
Task Boards
Sprint Review
Activities
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Creating the roadmap
Discover
Plan
Deliver
Review
Retrospective Next StepsActivities
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Executing the roadmap
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
New WorkloadsExisting WorkloadsOnce the roadmap is created, workcan commence on understanding thetechnical details of migration ofexisting workloads, the costs, themigration approach and execution ofthe migration itself.
New workloads can deploy directly intoAWS landing zones and will begoverned by the same processes asfor existing workloads.
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Key takeaways
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Goals BusinessOutcomes
Cloud Adoption Framework
Align Launch Scale Optimise
Innovation
Migration
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
• Adoption of the cloud is a cross-organisation effort• Cloud adoption does not belong in the IT silo• Other benefits can be realised if the whole organisation is engaged• Execution of cloud adoption will significantly accelerate with this approach• Cloud adoption requires executive engagement
Key takeaways
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Thank you!
Mario Thomas, Global [email protected]
@mariothomas