EMPLOYEES' STATE INSURANCE CORPORATION Panchdeep Bhawan, CIG Road, New Delhi -110002
(ISO 9001 :2008 CERTIFIED)
I-11/15/09/2018-ICT (Vol. II) Dated 24th January, 2019
Corrigendum-3
Subject: RFP for selection of Service Provider for O&M of Project Panchdeep (Tender ID-
2011)
Reference is invited to Request for Proposal (RFP) issued by Employees State Insurance Corporation (ESIC) on 27-12-2018, Corrigenda dated 07-01-2019, 21-01-2019 and Addendum dated 09-01-2019 for selection of Service Provider for Operation and Maintenance of Project Panchdeep at ESIC. The RFP stands further modified as under:
Page No
Page 07 Vol. I
Page 6&7 Vol. I
Relevant Section
2.5.1 Resource Requirement for Application Change Requests
2.4
Technology Improvement s
Existing Clause
2.5.1 Resource Requirement for Application Change Requests
The bidder will separately provide 10 software resources of required profiles as mentioned in RFP (Annexure - 07) at ESIC premises to cater to change requirement/modifications. ESIC will provide their seating arrangement and connectivity to Data Centre Server.
2.4 Technology Improvements In addition to the O&M activities, it is expected that Service Provider will carry out the following technology improvements activities. For the items mentioned under para 2.4 specific work order will be issued as and
Page 1 of2
Revised Clause
2.5.1 Resource Requirement for Technology Improvement and Application Change Requests
The bidder will be required to provide software resources of required profiles as mentioned in RFP (Annexure - 07), as per ESIC request, at ESIC premises to cater to Technology Improvement and/or Application Change Requests. ESIC will provide their seating arrangement and connectivity to Data Centre Server. ESIC may decide subsequently whether to seek services of manpower for Technology Improvement and/ or Application Change Request or not. ESIC will also decide on number of resources required. The manpower may by sought in manpower mode in which case payment will become due based on number of man months for which services are hired or in Project Mode. In case manpower is hired in Project Mode, Level of Manpower & Man month will be decided on mutual agreement basis & Financial Implications would be worked out based on Manpower Rate quoted & a Value will be assigned to a 'Change'. Amount of the 'Change' would be released on Completion of the 'Change' & successful implementation.
2.4 Technology Improvements In addition to the O&M activities, it is expected that Service Provider will provide manpower, on such terms, as detailed at para 2.5.1, for the following technology improvements activities. For the items mentioned under para 2.4 specific work order will be issued as and when need
Page 9 Vol. II
Page 35 RFP Vol. II
Page 49 RFP Vol. II Page 51-52 Vol. II
Anne xure 07
5. Important Dates
TQ8 Governance Structure and Team,
56.3.2 Pricing Summary Sheet
56.3.3 Cost of Resources for Application Change Requests
Annexure -07
when need arises and at the rates quoted by the bidder & accepted by ESIC. It shall be discretion of ESIC to issue work order or not for any of these items but bidder is required to submit quote for each of them as per bidding formats. Payment for these Items shall become due only on completion of the activity and acceptance of the same by ESIC.
SL Stage No
5
6
7
Receipt of Proposal (PreQualificat ion+ Technical + Financial) Opening of Prequalificati on Stage Opening of
Date
04.02.2019 by 14:00 Hrs. IST
04.02.2019 at 14:30 Hrs. IST
07.02.2019 at 15:30
Technical Hrs.IST Bid
For "Proposed team resources for Application Development and Changes Response will be evaluated on Proposed profiles as per RFP."
56.3.2 Pricing Summary Sheet
Profile of Software Manpower required for Additional Software Application Functionalities Development and Change Request
Page 2 of2
arises. The bidder will be required -*0
provide software resources of requir"J profiles as mentioned in RFP (Annexure -07), as per ESI C request to meet Technology Improvement requirement/ modifications. Other terms will be as per Para 2.5.1. Contents of Para 2.4.1, 2.4.2, 2.4.3, 2.4.4 and 2.4.5 remain unchanged. However, bidder need not furnish quote in respect of these sub-para.
Note: Modification as per corrigendum dated 07-01-2019 are still applicable.
SL Stage Date No
5
6
7
Receipt of Proposal (Pre-Qualification+ Technical+ Financial) Opening of Prequalification Stage Opening of Technical Bid
11.02.2019 by 14:00 Hrs. IST
11.02.2019 at 14:30 Hrs. IST 14.02.2019 at 15:30 Hrs.IST
Read, "Proposed team resources for Technology Improvement and Application Development Changes" Response will be evaluated on Proposed profiles as per RFP."
Replace with 56.3.2 Pricing Summary Sheet (Modified)
Table 56.3.3 has been modified as per Annexure "7" (Modified)
Replace with Annexure "7" (Modified)
\) _.A�/ \(t��\\\' (Praveen Kumar) Dy. Director (ICT)
Para 56.3.2 (Modified)
56.3.2 Pricing Summary Sheet (to be derived from Clause 56.3.3}
Table A
Amount in Amount in Total Figures Figures (INR) Amount for (INR) for 2 for 3rd Year in 3 years
Total Years case of (exclusive
Amount S. No. Description (exclusive extension of taxes
in Words of taxes (exclusive of and all
(INR) and all taxes and all other
other other duties) duties) duties)
Cost of Operation &
maintenance of DC inclusive of
BMS, manpower and AMC of 1 non IT equipment
Cost of Operation &
2 maintenance of DR inclusive of
BMS, manpower and AMC of
non IT equipment
Cost of Operation & maintenance of existing
3 software applications (including training)
4 Cost of service desk I help desk
Cost of Resources for rrechnology Improvement and
5 V\pplication Change Requests as per Section 56.3.3
Cost for providing assessment, �acilitation & support services �o ESIC for taking AMC, ATS,
6 Support of existing hardware/software & purchasing new IT hardware equipments as and when
RFP for Selection of Service Provider for Panchdeep 0 & M Volume II: Comm. & Bidding Terms
Table B
S. No.
required. To be indicated as percentage ( ... %)
For the purpose of bid evaluation apply this percentage on the sum total of approx. Rs 15 Crores (estimated yearly AMC cost) And mention the amount in next Column.
Note: this shall be only for the purpose of bid evaluation. Actual payment shall be made on the basis of percentage quoted and assessment, facilitation & support services provided to ESIC.
[Total (Table A)
Description
1 Cost of services to be provided during the Transition Period
Total (Table B)
Table C left blank
Table D
S. No. Description
Employees' State Insurance Corporation Confidential
Amount in Figures
(INR) Total
(exclusive Amount
of taxes in Words
and all {INR} other
duties)
Amount in Total
Figures Amount {INR} in Words
(exclusive {INR}
Page2 of 5
RFP for Selection of Service Provider for Panchdeep 0 & M Volume II: Comm. & Bidding Terms
of taxes
and all
other duties)
Total Table A (exclusive of taxes and all other duties)
1
2 Total Table B (exclusive of taxes and all other duties)
Total Table D (1 + 2)
Notes:
1. The bidder must provide the Financial Proposal in e-tendering mode. 2. The price would be exclusive of all taxes, duties, charges, cess and levies as applicable
from time to time. Bidder must provide list of applicable taxes (to be mentioned in %). 3. The bid amount shall be inclusive of packing, forwarding, transportation, insurance,
delivery, installation charges and any other charges as applicable. 4. Prices shall be quoted entirely in Indian Rupees. 5. The above table is comprehensive cost for bid evaluation purpose. Actual payment terms
and conditions are as referred in Clause 55 Payment Schedules. 6. All the prices quoted, including the man-power costs, in the Financial Proposal shall be
valid for the entire period of the contract. 7. Correction of Errors: 8. The Bidder is expected to price all the items and services required for successful
implementation of the project and subsequent operations & maintenance in line with SLA.
9. All costs incurred due to delay of any sort, shall be borne by the Bidder. 10. The bidder is expected to provide all the assumptions related to the proposal in the
technical proposal itself and not in the Financial Proposal. A financial bid with any assumptions or conditions will be disqualified.
11. No adjustment of the price quoted in the Financial Proposal shall be made on account of any variations in costs of labour and materials, currency exchange fluctuations with international currency or any other cost component affecting the total cost in fulfilling the obligations under the contract.
12. A proposal submitted with an adjustable price quotation or conditional proposal may be rejected as non-responsive.
13. The sum total of price quoted in Table D will be used for bid evaluation purposes.
Employees' State Insurance Corporation Confidential Pagel of 5
RFP for Selection of Service Provider for Panchdeep 0 & M Volume II: Comm. & Bidding Terms
Para 56.3.3 (Modified)
56.3.3 Cost of Resources for Technology Improvements and Application Change Requests
Man -
Man-month
mon Total Cost for each of
Total Cost
Manpower Rate th
the year without
Sr. Rat tax (Rs.) requirement AS per Qty. (Rs.) no. Annexure 07 e
Rs.)
1st Two 3rd 1st Two 3rd Year years Year years
A B c D= E =A*C*l2 L= (D+E) A*B*24
1 Solution Architect -.Net 1 Tech.
2 Solution Architect-Java 1 Tech.
Technical Lead-.Net 1 3 based Web and Mobile
Application
Technical Lead-Java 1 4 oased Web and Mobile
k\pplication
5 rresting Lead-Java/.Net 1
6 Business Analyst 1
7 Sr. Mobile App. 1 Programmer-Android
8 Sr. App Programmer-BI 1
Sr. App Programmer- 1 9 .NET based Web and
Mobile Application
Sr. App Programmer- 1 10 Java based Web and
!Mobile Application
k\pp Programmer-. NET 1 11 based Web and Mobile
k\pplication
App Programmer- Java 1 12 based Web and Mobile
Application
13 Testing Engineer - 1 .Net/Java
Employees' State Insurance Corporation Confidential Page4 of 5
RFP for Selection of Service Provider for Panchdeep 0 & M Volume II: Comm. & Bidding Terms
Total
Employees' State Insurance Corporation Confidential Pages of 5
Sr. No.
1
2
RFP for Selection of Service Provider for Panchdeep O&M (Annexure-07) Modified
Annexure- 07 (Modified)
Additional Skill Sets - Profile of Software Manpower required for Technology Improvement, Additional Software Application Functionalities Development and Change Request
Role
Solution Architect -.Net Tech.
Solution Architect -Java Tech.
Experience /Profile Qualificati ons
Overall 14+ Years with at least 7 years in Solution B.E. I B. Architect Role. Strong exposure and experience on Tech I Architecture and Design principle Having deep MCA understanding on implementations of .Net technologies, Infrastructure Convert business needs to design solutions Lead the due diligence phase of a pursuit and to validate and revise the solution as necessary Design, analyze, document and develop technical architecture, HLD and solutions for enterprise Implement solution architecture by building components and custom designs and maintaining technical integrity Identify, analyze, recommend, implement improvements in system architectures Lead, direct and participate in new technology adoption Communicate and resolve application interface issues Understand current operational frameworks and how their solutions will be managed through and after the implementation. Good experience in SDLC & Agile model. Experience with version control tool such as SVN and TFS. Overall 14+ Years with at least 7 years in Solution B.E. / B. Architect Role. Strong exposure and experience on Tech / Architecture and Design principle Having deep MCA understanding on implementations of JAVA/ J2EE technologies, Infrastructure Convert business needs to design solutions Lead the due diligence phase of a pursuit and to validate and revise the solution as necessary Design, analyze, document and develop technical architecture, HLD and solutions for enterprise Implement solution architecture by building components and custom designs and maintaining technical integrity Identify, analyze,
Employees' State Insurance Corporation
Pagel of 5
3
4
5
RFP for Selection of Service Provider for Panchdeep O&M (Annexure-07) Modified
Technical Lead - .NET based Web and Mobile Application
Technical Lead - Java based Web and Mobile Application
Testing Lead -Java/ .Net
recommend, irrlplement irrlprovements in system architectures Lead, direct and participate in new technology adoption Communicate and resolve application interface issues Understand current operational frameworks and how their solutions will be managed through and after the implementation. Good experience in SDLC & Agile model. Experience with version control tool such as SVN and TFS. 8- 10 years' experience in developing Large Web based Application, Mobile Application, Database and Securi1y Architecture. Hands on exposure to .NET based technologies .NET 3.0, 4.0, 4.5, ASP.Net, C#, MVC 4/5, SOA concepts with WCF, WPF or Service Stack, MySQL and SVN /TFS for configuration management. 8-10 years' experience in developing Large Web based Application, Mobile Application, Database and Securi1y Architecture. Hands on exposure to Java based technologies like J2EE, JSP, Struts, Spring, Hibernate, Angular JS, HTML5/JS/CSS3, MySQL, Design patterns and configuration management tools. Experience with version control tool such as SVN /TFS. Overall 8+ Years with at least 4 years in Testing Lead Role. Strong testing & debugging skills in Java /.Net technologies. Experience in Web Services (API), Testing (SOAP /REST) and Test Automation (Functional & Performance} Defining the testing activities for subordinates testers or test engineers Provide feedback to the Development team on the application areas to help in better automation. Prepare the status report of testing activities Develop test cases and prioritize testing activities. Execute all the test case and report defects, define severi1y and priori1y for each defect. Cany out regression testing evei:y time when changes are made to the code to fix defects. Strong experience in performance engineering including hands on using Netload, JMeter, LoadRunner etc. Have worked and significantly contributed to
Employees' State Insurance Corporation
B.E. I B. Tech I MCA
B.E. I B. Tech I MCA
B.E. I B. Tech I MCA
Page2 of 5
.6
7
Business Analyst
RFP for Selection of Service Provider for Panchdeep O&M (Annexure-07) Modified
automation using build pipeline & test phases Good knowledge and experience of Database/SQL
B.E. Overall 5+ Years with at least 3 years in BA Role. Determine operational objectives by studying Tech business functions; gathering information; MCA evaluating output requirements and formats Construct workflow charts and diagrams; studying system capabilities; writing specifications. Improve systems by studying current practices; designing modifications Define project requirements by identifying project milestones, phases and elements Prepare technical reports by collecting, analyzing and summarizing information Interpret, evaluate and develop integrated business analyses and projections for incorporation into strategic decision-making Understand and communicate the financial and operational impact of any changes Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues. Good knowledge of MS Visio, Power Point & Excel.
I B. I
Sr. Mobile Overall 7+ Years with at least 5 years in Mobile B.E. I B. App. Programmer -Android
Applications development role. Strong knowledge of Android SDK, different versions of Android 5.1 and above, and how to deal with different screen sizes. Strong knowledge of Android UI design principles, patterns, and best practices. Should have good knowledge of 3rd party api Knowledge of the open-source Android ecosystem and the libraries available for common tasks Familiarity with RESTful APis to connect Android applications to back-end services Android lib. Like Retrofit, Volley etc. Proficient understanding of code versioning tools. Understanding of Googles Android design principles and interface guidelines Familiarity with cloud message APis and push notifications Ability to understand business requirements and translate them into technical requirements Experience on web service integration (JSON ,)CML)
Employees' State Insurance Corporation
Tech MCA
Page3 of 5
I
8
9
10
1 1
12
RFP for Selection of Service Provider for Panchdeep O&M (Annexure-07) Modified
Sr. App Programmer - BI
Sr. App Programmer -.NET based Web and Mobile Application
Sr. App Programmer -Java based Web and Mobile Application
App Programmer -.NET based Web and Mobile Application
App Programmer -Java based Web and Mobile Application
to connect Android applications to back -end services, MySQL. Experience with version control tool such as SVN and TFS. 5-8 years of SAS based BI Development. Experience of MySQL Database, creating/updating OLAP Cubes, OLAP Queries, Job Scheduling, SAS Coding, Information Maps, Creating Web Reports and Dashboards.
5-8 years of Web/Mob System/App Programming with Hands on exposure to .NET based technologies .NET 3.0, 4.0, 4.5, ASP.Net, C#, MVC 4/5, SOA concepts with WCF, WPF or Service Stack, MySQL, TFS for configuration management, Android
5-8 years of Web/Mob System/ App Programming with Hands on exposure to Java based technologies like J2EE, JSP, Struts, Spring, Hibernate, Angular JS, HTML5/JS/CSS3, Design patterns and configuration management tools like SVN/TFS, Android programming, database technologies such as MySQL
2-5 years of Web/Mob System/ App Programming with Hands on exposure to .NET based technologies .NET 3.0, 4.0, 4.5, ASP.Net, C#, MVC 4/5, SOA concepts with WCF, WPF or Service Stack, Android programming, configuration management tools like SVN/TFS
2-5 years of Web/Mob System/ App Programming with Hands on exposure to Java based technologies like J2EE, JSP, Struts, Spring, Hibernate, Angular JS, HTML5/JS/CSS3, Design patterns, MySQL, Android programming, and configuration management tools like SVN/TFS.
Employees' State Insurance Corporation
B.E/ B. Tech/ MCA, Statistical knowledge must BI Developme nt Skills B.E/ B. Tech/ MCA, App./Syste m Programmi ng related skills B.E/ B. Tech/ MCA, App./Syste m Programmi ng related skills B.E/ B. Tech/ MCA, App./Syste m Programmi ng related skills B.E/ B. Tech/ MCA, App./Syste m Programmi ng related skills
Page4 of 5
13
RFP for Selection of Service Provider for Panchdeep O&M (Annexure-07) Modified
Testing Engineer .Net /Java
3-5 years of Testing/system analysis in Web/Mob - Environment
Strong testing & debugging skills in Java I . Net technologies. Experience in Web Services (API), Testing (SOAP /REST} and Test Automation (Functional & Performance} Defining the testing activities for subordinates testers or test engineers Provide feedback to the Development team on the application areas to help in better automation. Prepare the status report of testing activities Develop test cases and prioritize testing activities. Execute all the test case and report defects, define severity and priority for each defect. Carry out regression testing every time when changes are made to the code to fix defects. Strong experience in performance engineering including hands on using Netload, JMeter, LoadRunner etc. Have worked and significantly contributed to automation using build pipeline & test phases Good knowledge and experience of Database/SQL
Employees' State Insurance Corporation
B. E/B. Tech/ MCA
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