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Page 1: Empathy map

New graduate Age Moved into 1st

HEAR Work to live, never the other SEE

SAY & DO?

PAIN GAIN

Let’s go

Let’s get

Let’s play

THINK / FEELHow can I afford rent?Why does this job pay so little?

Should I go to grad school?

Concerts

Work BehaviorAppearance

• Music at bars, venues• Streams concerts @ home• Posters and band t-shirts

• Kids, kids and more kids• Her stingy boss• Friend’s careers on

Attitude

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