Effective Communication
The Magic of Language
What is the definition of Communication?
Bell Ringer: Answer the following questions in your notes:
List the ways you communicate.
Effective Communication
Communication – sending and receiving messages – and understanding and being understood.
The exchange of thoughts, ideas and beliefs between two or more individuals
Listening Reading Viewing Touch
Effective Communication How often does the average worker
spends each day:
Writing Reading Speaking Listening
8 14
23
55
Workplace Communication
WritingReadingSpeakingListening
Effective Communication
Use of the English language is essential for success in the workplace
Most commonly used language in International business
Native language of over 300 million people 2nd most common language in the world
(Standard Chinese is spoken by more)
Effective Communication
Recognition Vocabulary – The words you understand when you read them or hear them spoken
The average person knows 80,000 words by the time they leave high school!
Effective Communication
Active Vocabulary – The words you use in your speech or writing
Typically only 25-33% of your recognition vocabulary
If you ever find yourself saying, “I know what I mean I just can’t put it into words” than you may want to increase your vocabulary.
Effective Communication
What words can you think of have a double meaning?
Fall
Tide
Mind
YardBear
Dash
PopTop
BankState
Effective Communication
Context – The statement or situation in which the word is used
words often get used out of context. Be careful of this! It will get you in trouble!