Education Center of Saxon Retail GmbHDr. Michael Struss 21.09.2011
Online CourseRetail Professionals
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Education Center of Saxon Retail GmbHDr. Michael Struss 21.09.2011
Education Center of the Retail Association of Saxony
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Subsidiary of the Retail Association of Saxony since 1991
Of professional quality and based on a nationally and internationally certified quality management system
Provides services
With up-to-date professional and methodical expertise
For retail and service-oriented clients
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Education Center of Saxon Retail GmbHDr. Michael Struss 21.09.2011
Education Center of the Retail Association of Saxony
3 Education Center Services
Vocational education and training in areas of retail, logistics and clerical (Büro?)
Continuing education, training, staff coaching and retail management
Development assessment and advice for businesses
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Education Center of Saxon Retail GmbHDr. Michael Struss 21.09.2011
Education Center of the Retail Association of Saxony
4 Quality Policy
As an authorized provider of IACET we award worldwide recognizedtraining units: IACET certified CEUs (Continuing Education Units)
Certification in accordance with DIN EN ISO 9001:2008
International certification by IACET(International Association for Continuing Education and Training)
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Education Center of Saxon Retail GmbHDr. Michael Struss 21.09.2011
Education Center of the Retail Association of Saxony
1 Types of services
In-house courses (keine In-House-Kurse beim KundenAuch außerhalb z.B. im Bildungszentrum o. Hotel)Blended Learning
Learning Platform
Virtual Classroom
Chats, Forums
Seminars, Training events, Training courses
Coaching
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Education Center of Saxon Retail GmbHDr. Michael Struss 21.09.2011
Blended Learning
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Online-supported Training
First Step and Practical Retail Knowledge
Preparation for specialist and management functions in retail enterprises
Preparation for the takeover of specialist and management functions
Creation of knowledge on the same level for experienced employees and lateral entrants Uniform knowledge as a requirement for participation in Practical Retail Knowledge
2-stage model
First Step
Practical Retail Knowledge
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Education Center of Saxon Retail GmbHDr. Michael Struss 21.09.2011
Blended Learning
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Education Center of Saxon Retail GmbHDr. Michael Struss 21.09.2011
Blended Learning
1 Self-Study Phase / Learning Platform
Activity-based assignments to be submitted withcorrection by native expert lecturers
Activity-based lecture notes (study material?) on the learning platform orprintable PDF documents
Exercises with sample solutions
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Information, examples, graphics, charts
Example action situations
Lecture notes
Tasks
Forums
Various forums (general, technical and work forums )
Moderation by expert lecturers
Participants post contributions (best practice, specialist articles, problem solving)
Education Center of Saxon Retail GmbHDr. Michael Struss 21.09.2011
Blended Learning
1 Self-Study Phase/Learning Platform Educational Tools
Collection of documents with learning notes, learning objectives and tests
Contact with tutor in the case of queries, problem solving
Encyclopedia of specialist terms
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Between students through network connection
With specialist lecturers on the subject
Other
Education Center of Saxon Retail GmbHDr. Michael Struss 21.09.2011
Blended Learning
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Virtual Classroom
Exam preparation (if exams are requested)
Learning Support
Lecturers give corrections on assignments submittedForum moderation
Introduction to the topic with case studies, best practice
Tutor as contact person (by e-mail, telephone, forum)
Participants post contributions on topics studied (presentations)
Seminars by specialist lecturers
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Lecturer gestaltet Gruppenlernprozesse, no lectures
Assessment by activity-based tasks
Education Center of Saxon Retail GmbHDr. Michael Struss 21.09.2011
Support Platform for Learning Processes
4 Collaborative Learning
Communication via videoconferencese.g. Skype
Learning tandem
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Chats
Virtuell Classroom
Education Center of Saxon Retail GmbHDr. Michael Struss 21.09.2011
Blended Learning
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5 Compliance in den Lernprozessen für individuelle Unterstützung der Teilnehmer
Compliance-Darstellung der Nutzung des Lernsystems
Kontrolle des Lernfortschritts der Teilnehmer durch Einsendeaufgaben
Kontakte der Teilnehmer zu Betreuungspersonen und Dozenten
Selbstkontrolle des Lernfortschritts der Teilnehmer durch Ampeldarstellung möglich
Education Center of Saxon Retail GmbHDr. Michael Struss 21.09.2011
Blended Learning
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Prüfungen (individuell nach Kundenwunsch gestaltet)
Abschlusszertifikate
Varianten schriftlicher Prüfungen
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Nach Abschluss eines jeden Moduls
Nach Abschluss des Lehrgangs
Kombination von Beiden
Mündliche Prüfungen
Via Internet über Lernplattform
Nach Abschluss des Lehrgangs
Über Webinar - Virtuell Classroom
Firmeninternes Abschlusszertifikat des Unternehmens und des Bildungszentrums
Vergabe von international anerkannten WeiterbildungseinheitenCEU`s (Continuing Education Unit) der IACET (InternationalAssociation for Continuing Education and Training (IACET)
Education Center of Saxon Retail GmbHDr. Michael Struss 21.09.2011
Learning Platform - Learning Items
You can use items on different levels with…
intuitive navigation
interactive exercises
links to the encyclopedia
professionally created contents
web links
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Education Center of Saxon Retail GmbHDr. Michael Struss 21.09.2011
Learning Platform - Practicing tools
You can practice with…
assessment items
practice problems with solutions
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Education Center of Saxon Retail GmbHDr. Michael Struss 21.09.2011
Learning Platform - Practicing tools
You can practice with…
send-in exercises
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Education Center of Saxon Retail GmbHDr. Michael Struss 21.09.2011
Learning Platform - Communication forms
You can communicate in…
forums
chats
face-to-face seminars
personal tutoring
Including also: e-mail, phone, mail
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Education Center of Saxon Retail GmbHDr. Michael Struss 21.09.2011
Webinar - Virtual Classroom
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Video
Virtuell Classroom
Education Center of Saxon Retail GmbHDr. Michael Struss 21.09.2011
Advantages of this learning form
Tested, practical and recognized learning content
Temporal and financial security planning
Potential for cost-cutting as not dependent on learning location or time
Support from experienced native tutors and specialist lecturers
Prompt access to all relevant information regardless of location and time
Interchange of information and experiences between participants
Individual planning of learning periods
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