Transcript
Page 1: Econsultancy Future Trends Briefing

Future TrendsInnovation

BriefingFebruary 2011

http://www.flickr.com/photos/mojodenbowsphotostudio/

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neilperkin.typepad.com

@neilperkin

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What I’m going to talk to you about today

• New and interesting digital models, ideas• New processes, techniques and ways of working• Ideas that are not new, but which are being applied in

new ways …and are informed by a close understanding of consumer needs

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SocialData

GamingMobileContentUtility

Agile working

Opportunity often sits at the confluence of two or more trends

http://www.flickr.com/photos/8340753@N04/501465437/

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WHAT IS INNOVATION?http://www.flickr.com/photos/fabiano/

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INVENTIONINNOVATIONDIFFUSION

http://www.noahbrier.com/archives/2010/04/thinking_about_innovation.php

…originating ideas…commercialisation of ideas…spread, adoption, imitation

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http://www.oneeyeland.com/member/member_home.php?pgrid=3&imgid=270

“2011 will be somewhat less about

talk and more about action. We

should know by now what we need

to be doing, the challenge is about

execution. And that’s about good

old fashioned things like people,

process and technology.” Ashley

Friedlein

2011 will be about putting all the thinking into action

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'arranging the economic requirements for implementing an invention’

http://www.flickr.com/photos/thomashawk/

2011 will be about true innovation: the commercialisation of principles or ideas

http://www.noahbrier.com/archives/2010/04/thinking_about_innovation.php

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“The steeper the curve of change, the more we need a little time to digest; work out what's a fad versus what's really interesting.” Mel

Exon, BBH Labshttp://bbh-labs.com/think-while-you-make-make-while-you-thinkhttp://www.flickr.com/photos/publicdesigncenter/

But focus on ‘doing’ doesn’t mean we shouldn’t pause to reflect…

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But there is an inherent recognition of the importance of innovation

• Organisations not only felt bombarded by change, but that many are struggling to keep up.

• 8 out of 10 CEOs saw significant change ahead, and yet the gap between the expected level of change and the ability to manage it had almost tripled since the previous study in 2006

http://www-935.ibm.com/services/uk/gbs/html/ceostudy2008.html

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It will be increasingly

important for businesses to

focus on ways to unlock innovation

http://www.flickr.com/photos/62586822@N00/3852562268/

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We will get past the endless babble about social media platforms, and more companies will begin embedding it into practices,

strategies and workflows

INNOVATION IN THE SOCIAL WEB

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http://mashable.com/2010/12/08/dell-social-listening-center/

Engagement with ‘social’ will increasingly be more than just comms…

Gartner predicts that by 2016, social technologies will be integrated with most business applications bringing social CRM, internal communications

and collaboration, and public social site initiatives into a coordinated strategy.

http://www.gartner.com/it/page.jsp?id=1454221

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The Eureka Myth – the myth of the lone-

creative genius with a spark of sudden

inspiration

Ideas take a long time to mature, sometimes

laying dormant (in the form of 'partial hunches'

or half-ideas) for years.

It is the collision of these half-ideas, whether

our own or from others, that enables

breakthroughs to happen. Rather than being a

single thing, ideas are networks, or new

configurations.

Porous Enterprise - Chance favours the connected mind

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The great driver of innovation has been

the historic increase in connectivity

between us that creates infinite

possibilities for ideas to be swapped

Agile enterprises that understand this

create and enable spaces (physical and

virtual) where ideas can mingle (in the

way that coffee houses did in The

Enlightenment)

Porous Enterprise - Chance favours the connected mind

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http://thisisindexed.com/

Employees who increasingly recognise the value of being connected to the interesting ideas in their own and related markets

Employers who encourage their employees to connect

Enterprises will become increasingly ‘porous’

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• Connected employees bring new thinking into the organisation

• Allows for innovation at the edges – non-core thinking

• Relationships seen as valuable assets

• Flow of ideas into and within organisations

• Companies less reliant on ‘stocks’ of knowledge, and more connected to ‘flows’ of knowledge

Porous Enterprise

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https://www.mckinseyquarterly.com/Organization/Strategic_Organization/The_rise_of_the_networked_enterprise_Web_20_finds_its_payday_2716

A new class of company is emerging—one that uses

collaborative Web 2.0 technologies intensively to connect the internal efforts of employees and to extend the organization’s reach to customers, partners, and

suppliers

The Networked Enterprise

“…fully networked enterprises are not only more likely to be market leaders or to be gaining market share but also use management

practices that lead to margins higher than those of companies using the Web in

more limited ways.”

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But content on the social web will continue to become ever more

important…

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radiomags

newspapers

online adsoutdoor

television

‘advertising’

socialmedia

natural search campaigns

affiliates

email

corporatewebsite

community

productsite(s)

campaignsite(s)

video sharingsocial networks

blogs

forumspersonal pages

BOUGHT MEDIA

EARNED MEDIA

OWNED MEDIAAll media directly owned by the brand. These destinations provide a platform to drive marketing messages and tools to create Earned Media

Typical corporate media spend Drives people to Owned Media

First-person commentary and content about the brand posted and shared across a variety of venues

“Social Media” outlets also support both Bought Media (e.g., ad banners, sem/ppc, etc.) and Owned Media (e.g., widgets, apps, etc.)

THE NEW CONTENT ECOSYSTEM

Spend will grow in earned and owned media initiatives faster than bought media

Brands taking an ever more significant, diverse and assured role as content producers

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Morgan Stanley Internet Trends Report 2010

The web is inherently social

Building platforms for longer-term, sustainable relationships with customers

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“Communities already exist. Instead, think about how you can help that community do what it wants to do”

Mark Zuckerberg

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Make it as easy as possible for your fans to find it and spread the word

If the web is a mass of conversations, then get talked about

http://www.flickr.com/photos/oldflints/

The spreadability of ideas and content

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Ref: http://sethgodin.typepad.com/seths_blog/files/flippingfunnelPRO.pdf

Marketing spend generates traffic

Some of that traffic sticks

Users are inspired and enabled to talk about your

product

They spread the message around the network

Developing strategies to turn followers into advocates

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| 13 January 2008 | Course Title | 27

Econsultancy

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• Join Econsultancy today at http://econsultancy.com. All rights reserved. No part of this presentation may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording or any information storage and retrieval system, without prior permission in writing from the publisher. Copyright © Econsulancy.com Ltd 2011.


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