05/03/2023
E-COMMERCE& IT’STYPES
BY SARANYA SUMA
05/03/2023
CONTENTS E- COMMERCE DEFINITION A CYCLIC PROCESS IMPORTANCE SUPPLY CHAIN DIRECT SALES OVER THE WEB TYPES B2B and APPLICATION OF EDI IN B2B B2C C2C C2B M-COMMERCE E-COMMERCE PAYMENT SYSTEMS
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E-COMMERCE
&OR
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IT IS A CYCLE
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IMPORTANCE OF E-COMMERCE
• DISINTERDATION OF COSTS • DIRECT PAYMENT• EASY & SPEED DELIVERY• CUT DOWN OF TRANSACTION COSTS• 24/7 ACCESS• WEB PERSONALISATION• INCREASE IN BANKING
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TYPES
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B2B
• B2B is nothing but where business transactions takes place between business to business or companies to companies over the internet
• Almost 60-80% of companies sales are through b2b
B 2B
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Application of EDI in B2B
SUPPLIER SYSTEMS
FIRM SYSTEMS
Shipping data
Payment dataProduction/Inventory
requirements
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B2C
• B2C is completely consumer based business where all business transactions takes place between business and consumers .
• E-MALLS ,E-SHOPS ETC.,
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C2B
• It applies where the consumer sells a product or a service to a business over the internet
• Through this companies reduce manufacturing cost
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C2C
C2C is a market place in which consumer sells or purchases goods & services , sometimes for data transmission through internet to the consumer
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M-COMMERCE
• It is the ability to purchase goods and services through a wireless internet enabled device
• Advanced stage of e-commerce styles
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SUPPLY CHAIN
MANUFACTURER WHOLESALER
RETAILER DISTRIBUTOR
CUSTOMER From manufacturer to direct customer is called is
disinterdation
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DIRECT SALES OVER THE WEB
MANUFACTURER WHOLESALER RETAILER CUSTOMER 45.00
MANUFACTURER RETAILER CUSTOMER 38.50
MANUFACTURER CUSTOMER 28.00
TRANSACTION COSTS
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WEB
PE
RSO
NAL
ISAT
ION
Firms create UNIQUE PERSONALISED
web pages that display contents or ads for products or services of special interest to individual users ,improving the customer experience and creating additional value
EX: AMAZON,FRROLE,FLIPKART etc.,
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Website personalisation
user website
Based on your portfolio and recent trends ,here are some
recommendations
CUSTOMER :I LIKE RED COLOURED LEHENGAS
COMPANY: HERE ARE UR INTERESTED COLOUR LEHENGAS
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Customer self service
The web provides a medium for customers to interact with the company, at the customer’s convenience and find info. That previously required a human customer-support expert
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E-commerce payment systems• DIGITAL CREDIT CARD
• DIGITAL WALLET
• MICROPAYMENT
• ACCUMULATED BALANCE DIGITAL PAYMENTS
• STORED VALUE PAYMENTS
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• SMART CARDS• DIGITAL CASH • PEER-TO-PEER PAYMENTS• DIGITAL CHECKING• E-BILLING PRESENTMENT AND PAYMENT
SYSTEMS
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THANK
you