Current Dispatching Environment
• Handwritten forms and paperwork for dispatchers and drivers• Inefficient communication – in-person, phone, text, emails• Don’t know where your drivers are• Redundant entry during billing – sometimes inaccurate.• Re-active culture – ex. Last minute changes• It works
DSi Transport Manager ®
• Streamline dispatching process from quote to invoice
Quote Schedule Dispatch Work Invoice
Repeat Customer
• Data is carried seamlessly from one step to next – eliminate redundant, inaccurate entry
• Same data is communicated to all personnel involved – dispatchers, drivers, managers
• Keep records of past moves in a centralized place – easy to retrieve by search
indicates typical pain points in traditional dispatching
Quote to Dispatch
• Shortcuts and templates to speed up entry
• Retrieve machine weight and dimensions
• Print or Email quote • Easily convert quote to order• Immediate access to helpful
tools
Organize and Schedule
• Drag-and-drop scheduling with Timeline
• Up-to-date view of your fleet with DSi Mobile
• Find orders easily with customizable search filters.
• Shared data– everyone sees the same schedule
Efficient Dispatching = Know where drivers are (GPS) + Where they are going (Scheduling)
Dispatch and Perform Work
• Receive load data wherever they are– Cuts down phone calls– Re-route drivers easily
• Drivers are tied into the system to add valuable timestamp data that is otherwise hand-keyed– Out for Pick-up, At Pick-up, Out for
Delivery, etc.
• Driver tools – HOS compliance, Photo attachments, Fuel logging, Messaging
Billing
• Include all incidentals and surcharges • Customize invoice template to include
information that customer wants• One-click Invoice – Email or Print• Flexible – Mult. Orders per invoice• Integrated with Accounting System
Be ProactiveRe-active: Having to hear the customer say “Why is this on my invoice?” and then reacting to it.
Pro-active: Telling the customer ahead of time “XYZ happened and we incurred this charge. However, it will show as being credited on your invoice.”
Overcoming weaknesses
• Tying the Quoting process in ensures that everyone involved knows what the customer expects
• Mobile devices allow schedule changes and last-minute requests to be communicated to drivers quickly
• Accurate records of work performed provides an clear picture during billing and settlements
• Data is ready to generate invoices so they can be sent out quickly
Quote Schedule Dispatch Work Invoice
Repeat Customer
Benefits
• Save time at every point in the dispatching process• Better communication across the organization• Eliminate hand-written paperwork• Eliminate time spent filing and ‘looking for’ orders• Easily train or cross-train employees• More data = better decisions• Everyone is on the same page – Better
communication
Results – in numbers
Typical gains:• Reductions in Overtime of 50%• Reductions in Time from “Call Off” to Invoicing of
50%• Increase in Truck Utilization of 50%• Reduction in Outside Hauls of 50%• Reduction in Fuel Expenses of 10 – 15%• Reduction in Fleet size
Additional Features
• Reports• Metrics and analytics dashboards• Alerting • Payroll Integration• Fleet Maintenance• eLog, HOS compliance• Change management• Training