Gas Cookers
Washing Machine
Washer Dryer
Tumble Dryer
Dish Washer
Fridge Freezer
Combination Boilers
spares/Repairs
Reviews: Reliability
Job: washing machine – supply and fit new motor
Motors are quite expensive to supply and fit.
In some cases, it might be more cost effective to scrap the machine and buy a new one.
Which? Members were ask about the reliability record of their washing machines. More than 5,000
of which Members reported annoyances such as odd smells coming from the drum, unusually noisy
machines and damage to clothing. There also reported serious faults that will stop you using your
washing machine, such as broken motors. The most common washing machine problems are:
Balance / wobble of machine 12%
Bad smell 10%
Mould 9%.
Popular Brands
Washing Machine Price Range
AEG £471
Beko £300
Blomberg £300
Bosch £500
Bush £250
Candy £357
CDA £300
Essentials £300
Gorenje £400
Haier £250
Hoover £400
Hotpoint £400
ikea £400
indesit £350
ISE £950
John Lewis £600
LG £450
Logik £300
Miele £800
Neff £500
Panasonic £400
Proaction £200
Samsung £550
Sandstrom £350
Servis £275
Siemens £550
Smeg £650
Whirlpool £350
Zanussi £450
Domestic Appliance Repair Prices 2014
Job Details Typical price quoted
Washing Machine – supply and fit new door seal £105
Washing Machine – supply and fit new motor brushes £160
Washing Machine – supply and fit new motor £315
Washing Machine – supply and fit new pump £125
Washer Machine - Supply and fit broken or loose belt £145
Reviews:
Washer – Dryer Reviews and Reliability
Job: washing machine – supply and fit new motor
Motors are quite expensive to supply and fit.
In some cases, it might be more cost effective to scrap the machine and buy a new one.
Domestic Appliance Repair Prices 2014
Job Details Typical price quoted
Washing Dryers – supply and fit new door seal £105
Washing Dryers – supply and fit new motor brushes £160
Washing Drayers – supply and fit new motor £315
Washing Dryers – supply and fit new pump £125
Washer Dryers - Supply and fit broken or loose belt £145
Washer Dryers - Supply and fit thermal fuse £105
Washer Dryers - Supply and fit malfunctioning water pump £275
More than 800 people responded to which washer-dryer survey and problems reported included a
mix of minor niggles and serious faults, like blockages, water leakages, program failure, bad smells
and broken filters. The most common washer-dryer problems overall are listed below.
Balance / wobble of machine 9%
Not drying well 7%
Filter blocked / broken 6%
Washer-dryers Price Range
AEG £500
Beko £300
Bosch £500
Candy £425
Fagor £400
Hoover £350
Hotpoint £420
Indesit £400
Johm Lewis £600
LG £550
Miele £1,250
Neff £950
Samsung £600
Servis £550
Siemens £550
Zanussi £600
Popular Brands
Tumble Dryers Reviews and Reliability
Domestic Appliance Repair Prices 2014
Job Details Typical price quoted
Tumble Dryers – supply and fit new heating element 105
Tumble Dryers – supply and fit A circuit breaker 165
Tumble Dryers – supply and fit new motor brushes 160
Washing Drayers – supply and fit new motor 315
Washing Dryers – supply and fit new pump 125
Washer Dryers - Supply and fit broken or loose belt 145
Washer Dryers - Supply and fit thermal fuse 105
Tumble Dryer Price Range
AEG £400
Baumatic £250
Beko £200
Bosh £500
Candy £220
Caple £250
Electrolux £450
Hoover £300
Hotpoint £300
Indesit £250
John Lewis £350
LG £450
Miele £800
Panasonic £500
Samsung £450
Siemens £450
Whirlpool £350
white knight £300
Zanussi £300
Which? Members have told us about the reliability record of their tumble dryers.
More than 4,000 “Which” Members responded to Tumble Dryer survey with difficulties include
sensor problems, noisy dryers and dodgy doors. The most common problems are:
Poor drying 14%
Broken door handle 12%
Broken vent hose 9%
Reviews
Job: Tuble Dryer - Supply and fit new motor and heating element
Motors and Heating element are quite expensive to supply and fit
In some cases, It might be more cost effective to scrap the machine and buy a
new one.
Popular Brands
Dish Washer Average price
AEG £400
Beko £250
Blomberg £300
Bosh £450
Bush £220
Candy £250
Fisher & Paykel £600
Hoover £300
Hotpoint £350
Indesit £250
John Lewis £400
LG £500
Miele £650
Neff £400
Panasonic £1,000.00
Siemens £400
Smeg £275
Whirpool £250
Zanussi £400
Dish Washer Reviews And Reliability
Domestic Appliance Repair Prices 2014
Job Details Typical Price Quoted
Dishwasher – supply and fit new pump £105
Dishwasher – supply and fit new motor £305
Dishwasher – supply and fit new heating element £160
Dishwasher - supply and fit new door seal £105
Dishwasher - supply and fit new pump £105
Dishwasher – supply and fit new motor brushes £110
Popular brands
Reviews
Which? Members were asked about the problems they'd encountered with their dishwashers, these
were reported the most often:
Cleaning 16%
Drying 8%
Smell 8%
Draining 8%
Job: dishwasher – supply and fit new motor
This is an expensive job so it may not be economical to repair.
Fridge Freezer Reviews And Reliability
Fridge Freezer Average Price
AEG 500
Beko 400
Bosch £600
Daewoo 500
GorenJe £600
Grundig £600
Haier £500
Hoover £400
Hotpoint £450
Ikea £350
Indesit £300
John Lewis £500
LEC £350
LG £650
Liebherr £450
Miele 900
Neff £1,250
Panasonic £650
Samsung £550
Siemens 600
Smeg £1,300
Whirpool £350
Zanussi £400
Fridge Average Price
AEG £400
Beko £200
Bosch £300
Fridgemaster £175
Hoover £200
Hotpoint £250
Ikea £250
Indesit £200
John Lewis £275
LEC £175
Liebherr £300
Miele £500
Siemanes £345
Smeg £650
Whirlpool £300
Domestic Appliance Repair Prices 2014
Job Details Typical Price Quoted
Fridge freezer – supply and fit new door seal/gasket £125
Fridge Freezer – supply and fit new thermostat £105
Fridge freezer – supply and fit Faulty compressor £325
Fridge freezer - Supply and fitted Faulty door seal £120
When we surveyed Which? members about the problems they'd encountered with their
dishwashers, these were reported the most often:
Build-up of ice in the fridge 14%
Drawers or units broken or cracked 13%
Blocked drain or outlet 11%
Water in the bottom of the fridge 8%
Job: Fridge freezer – supply and fit new Compressor
Compressors are quite expensive to supply and fit.
In some cases, it might be more cost effective to scrap the Fridge Freezer and buy a new one.
Popular Brands
Reviews
Popular brands Freestanding & Range Cookers: Reviews And Reliability
Freestanding Gas cooker Average Price
AEG £950
Beko £500
Belling £350
Cannon £400
Electrolux £600
Flavel £300
Hotpoint £350
Indesit £300
John Lewis £800
leisure £400
Logik £250
New World £350
Stoves £700
Zanussi £400
Range Cookers Average price
Belling £1,050
Britannia £3,500
Cannon £1,250
Caple £1,200
Electrolux £950
Falcon £2,250
Flavel £700
Hotpoint £1,000
Indesit £700
John Lewis £950
Kenwood £900
Leisure £800
New World £600
Rangemaster £1,500
Smeg £1,200
Stoves £1,200
Reviews
The most frequently occurring issues that “Which” members have with their range cookers are:
Doors not properly closing/broken seals............12%
Dials/controls broken........................................11%
Ignition not working properly..............................8%
Domestic Appliance Repair Prices 2014
Job Details Typical Price Quoted
Cookers – supply and fit new door seal £105
Cookers – supply and fit oven heating elements. £135
Cookers - Supply and fit door latch £175
Cookers - supply and fit safety thermostat or sensor £150
Cookers - Supply and fitted Cooling Fan £225
Cookers - Supply and fitted ignition Spark £125
Cookers - Supply and fitted Flame Failure Device £300
Cookers - Supply and fitted Gas Shut Off Valve £225
Job Cooker:
Supply and fit flame failure device is an expensive job
Popular Brands
Cooker Hob Average price
Beko £165
Bosh £300
Candy £300
Hotpoit £250
Neff £225
New World £175
Rangmaster £175
samsung £200
Smeg £175
Whirlpool £150
Zanussi £219
Cookers Hob: Reviews And Reliability
Gas-on-glass hobs Gas hobs
Type of gas Hobs
Domestic Appliance Repair Prices 2014
Job Details Typical Price Quoted
Cookers – supply and fit new ignition £80
Cookers - Supply and fitted ignition Spark £125
Cookers - Supply and fitted Flame Failure Device £100
Cookers - Supply and fitted Gas Shut Off Valve £175
You should expect to pay slightly more for a gas glass hob than a comparable standard gas model. Prices range between £200 to over £1,000 depending on the model, brand and hob features.
Gas Hobs Glass-on-glass hobs
Common Boiler Spares and Repairs Cost
How reliable are boilers?we discovered that two thirds who'd bought a boiler since April 2005 have experienced some kind of fault, which meant their boiler didn't heat their hot water or radiators.
How much will I pay for a new boiler?
Boiler prices range from £500 for a basic gas model up to £2,200 for a large external oil boiler. But you'll also need to pay for installation.
Boiler parts and replacement costs
Boiler Part
Cost to replace
part
What boiler
part does
(including
installation)
Boiler parts and replacement costs
Boiler Part
Cost to replace
part
What boiler
part does
(including
installation)
Types of boiler and heating controls
Temperature controls
Some boilers have separate controls for the temperature of the heating and hot water.
This allows you to set the temperature that the water leaves the boiler to supply the heating
Mechanical boiler timers
A simple mechanical timer usually gives you three options for running a central heating system: the boiler is offthe boiler is providing heatthe boiler turns on and off at set times
A full range of built-in boiler controls, including on/off switch, heating and hot water temperature controls and a mechanical timer
A mechanical timer turns your boiler on and off at the times you select with sliding tabs
Programmable room thermostat
A programmable room thermostat lets you choose what times you want the heating to be on, and what temperature it should reachwhile it's on.
A programmable room thermostat allows you to set individual heating patterns for each day to suit your lifestyle and keeps the temperature of your home comfortable
A simple room thermostat that tells the boiler when to provide heat for the radiators
Room thermostat
A room thermostat switches the heating system on and off as necessary.
Boiler and heating controls: Types of boiler and heating controls
These detect the local air temperature and regulate the flow of hot water through the radiator, depending on how hot the room is. They do not control the boiler.
Thermostatic radiator control valves (TRVs)
Cylinder thermostat
A cylinder thermostat switches on and off the heat supply from the boiler to the hot-water cylinder. It works by sensing the temperature of the water inside the cylinder, switching on the water heating when the temperature falls below the thermostat setting, and switching it off once this set temperature has been reached.
A typical cylinder thermostat strapped to the outside of the hot water cylinder
A thermostatic radiator valve lets you control the temperature of your room by changing the flow of hot water through your radiator
Boiler and heating controls: Types of boiler and heating controls
247/ Home Rescue A fast and accurate diagnosis