LEADERSHIP SKILLS
LEADERSHIP PRINCIPLES
1. Maintain some distance with your employees2. Don’t show anger, resentment, or fear3. Don’t ever discuss the performance of others4. Don’t “nay say” upper management or other
managers5. Be positive6. Be accurate, don’t exaggerate to make a point,
to be dramatic, to gain attention
MANAGING VS. LEADING: HOW ARE THEY DIFFERENT?
• Manager
− Oversees daily operations
−Operates within budgets−Concentrates on productivity
and improving efficiency−Coordinates and monitors
employees’ work−Does short-term planning and
goal setting
• Leader−Looks at the big
picture, the industry trends
−Identifies the vision, communicates it and motivates employees
−Initiates organizational change−Focuses on long-term planning−Fosters teamwork and new leaders
EFFECTIVE LEADERSHIP
• Set clear standards− Use SMART goals− Provide clear feedback
• Listen to your employees− Make employees your top priority when they are speaking to you− Most effective leaders know when to stop talking and start listening,
especially in these important situations:• When emotions are high
• In team situations
• When an employee is sharing ideas
EMPLOYEE RECOGNITION
• Recognize employees for a job well done
−Personalize recognition based on the employee• Celebrate together
−The benefits?
• Connection to the organization improved
• Improved teamwork
• Higher performance
• Stress relief
RESULTS OF ETHICAL LEADERSHIP
1. Increase employees willingness to report misconduct2. Improved trust and respect at all levels3. Provides protection for the positive reputation of the
organization4. Encourages early detection of problem areas and ethics
violations
5. Provides an incentive and framework for ethical decision-making
6. Increases pride, professionalism and productivity
7. Enhances a company’s ability to attract and retain high quality and diverse employees
8. Helps ensure the long-term viability of the enterprise
CONCLUSION
Everyone is responsible for effective leadership. It’s important to remember that managers set the tone for employee behavior!
Please contact us with any questions you may have regarding Leadership Skills or other organizational development questions.
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