DISH Supply Chain
Journey to Collaborative Planning
Sid PowarSenior Supply Chain Manager
Material Planning & Inventory Control
Steve PlamondonPractice Director
Business Planning
Agenda• About DISH
• DISH Products & Awards
• Process Flows
• Finished Goods/Receivers
• Repair Parts
• Challenges
• Solutions
• Comparative Analysis
• Anaplan
• Demo
• Benefits
• Takeaways
• Q&A
About DISH
Dish joined S&P 500 on March 13, 2017
DISH Products & Awards
ReceiverReturn
Forecast
Receiver Model Assortment %
ReceiverDemand
Plan
ReceiverRefurbishment Plan
(Available-to-Promise)
New ReceiverPurchase
Plan
New CustomerAcquisition
Forecast
Existing CustomerUpgradeForecast
Existing CustomerChurn
Forecast
Process Flow: Finished Goods/Receivers
Goal: Maximize Inventory Utilization
Process Flow: Repair Parts Planning
ReceiverRefurbishmentRequirements
Calculated ReceiverRefurbishment
Repair Part Usage Rates
Historical Receiver Refurbishment
Repair Part Usage
ReceiverRepair Parts
Bill of Materials (BOM)
Receiver Repair Part On-Hand Inventory
By Location
ReceiverRepair Part
Lead Time / MOQ
Receiver Repair Part ABC/XYZ Classification
(WOS Target)
Receiver Repair Part On-Order
By Location
Receiver Repair Part Supply Plan
Receiver Repair Part Recommended
Purchases
Receiver Repair Part Available-to-Promise
Receiver Repair Part Recommended
Location Transfers
Receiver Repair Part Demand Plan
Inventory Balancing / Purchases
Challenges• Surveyed planners across multiple sites and found 500+ spreadsheets
used
• Previous MS Excel tool had limited capacity and was:
• Slow to open and save
• Prone to crash and caused loss of work
• Single user access but multiple user consumption
• Not able to handle business changes
• Not BOM dependent
• Not real-time
• Inability to measure forecast accuracy/ variance
• All 10,000+ SKUs managed equally and redundantly across sites
Solution: Comparative Analysis (2013-15)
Solution: Anaplan
• Customized to DISH processes
• Scalable for future growth/ new business opportunities
• Real-time visibility to latest data across multiple users
• Flexibility to make continuous improvements
• Allow for sharing information and visibility in end-to-end supply chain
Demo
Benefits• Measure Forecast Accuracy for multiple time periods
• Drive Efficiency by saving 2 hours per planner per day
• Manage by Exceptions
• Complex calculations used to make recommendations to the planners
• Example: List of SKUs with potential to stock out within lead time
• Add or modify products and categories easily
• Able to perform ‘what if’ scenario planning quickly
Takeaways
• Build a good project team and select your best model builder
• Plan your initial use case for a quick win
• Rethink how data is constructed and interpreted
• Automate process and data inputs early
• Consistently evaluate and prioritize use cases
• Build relationships with peer customers
• Business processes will evolve based on new insights