The Dimensions of BurnoutLeadership Renewal SeminarDr. Greg Waddell
• Personal Assessment• Organizational Assessment• The dimensions of burnout
“The extinction of motivation or incentive, especially where one’s devotion to a cause or relationship fails to produce the desired results.”
Dr. Herbert Freudenberger
“A prolonged response to chronic emotional and interpersonal stressors, which impairs personal and social functioning and is comprised of three dimensions: exhaustion, cynicism, and reduced personal accomplishment or inefficacy.”
Chandler, Diane J. "An Exploratory Study of the Effects of Spiritual Renewal" Ph.D. Dissertation, Regent University, Virginia Beach, VA, 2005.
“The index of the dislocation between what people are and what they have to do.”
Christina Maslach
The Maslach Burnout Inventory (MBI) http://psychology.berkeley.edu/faculty/profiles/cmaslach
Societal Causes
Ultra- Competitiveness
Societal Causes
Ultra- Competitiveness Bottom-Line
Pressures
Societal Causes
Ultra- Competitiveness Bottom-Line
Pressures
Loss of Community
Societal Causes
Ultra- Competitiveness Bottom-Line
Pressures
Loss of Community
Technology
Societal Causes
Ultra- Competitiveness Bottom-Line
Pressures
Loss of Community
Technology
Moral Relativism
Unrealistic Goals
Personal Factors
Unrealistic Goals
Personal Factors
Assumptions about People
Unrealistic Goals
Personal Factors
Errors in Theory
Assumptions about People
Unrealistic Goals
Personal Factors
Errors in Theory
Assumptions about People
Inner Dissonance
Unrealistic Goals
Personal Factors
Errors in Theory
Assumptions about People
Inner Dissonance
Work Overload
Institutional Causes
Work Overload
Institutional Causes
Responsibility without Authority
Work Overload
Institutional Causes
Responsibility without Authority
Expectations w/out Reward
Work Overload
Institutional Causes
Responsibility without Authority
Expectations w/out Reward
Toxic Relational Environment
Work Overload
Institutional Causes
Responsibility without Authority
Expectations w/out Reward
Toxic Relational Environment
Unfair Treatment
Work Overload
Institutional Causes
Responsibility without Authority
Expectations w/out Reward
Toxic Relational Environment
Unfair Treatment
Conflict of Values
Source: Friedman, 1993; Maslach & Jackson, 1981; Steel, 2001.
Exhaustion
Source: Friedman, 1993; Maslach & Jackson, 1981; Steel, 2001.
ExhaustionNon-Accomplishment
Source: Friedman, 1993; Maslach & Jackson, 1981; Steel, 2001.
ExhaustionNon-Accomplishment
Isolation
Source: Friedman, 1993; Maslach & Jackson, 1981; Steel, 2001.
Exhaustion
Frustration/Anger
Non-AccomplishmentIsolation
Source: Friedman, 1993; Maslach & Jackson, 1981; Steel, 2001.
Exhaustion
CynicismFrustration/Anger
Non-AccomplishmentIsolation
Source: Friedman, 1993; Maslach & Jackson, 1981; Steel, 2001.
Exhaustion
CynicismContempt
Frustration/Anger
Non-AccomplishmentIsolation
Source: Friedman, 1993; Maslach & Jackson, 1981; Steel, 2001.
Exhaustion
CynicismContempt
Frustration/Anger
Non-AccomplishmentIsolation
Separation
Source: Friedman, 1993; Maslach & Jackson, 1981; Steel, 2001.
“A fuse has been gradually and steadily burning.”
–Kristen White
Sources CitedSources CitedChandler, Diane J. "An Exploratory Study of the Effects of Spiritual
Renewal, Rest-Taking, & Personal Support System Practices on Pastoral Burnout." Ph.D. Dissertation, Regent University, Virginia Beach, VA, 2005.
Friedman, Isaac A. 1993. “Burnout in Teachers: The Concept & Its Unique Core Meaning.” Educational & Psychological Measurement 53 (4): 1035-44.
InfoPlease.com, "Herbert Freudenberger," http://www.infoplease.com/ipa/A0781755.
Maslach, Christina and Michael P. Leiter. 1997. The Truth About Burnout: How Organizations Cause Personal Stress & What to Do About It. San Francisco, CA: Jossey-Bass. ISBN: 0-7879-0874-6
Rosenblatt, Zehava. 2001. “Teachers' Multiple Roles & Skill Flexibility: Effects on Work Attitudes.” Educational Administration Quarterly 37 (5): 684-708.
Steel, Lindsay. 2001. “Staff Support Through Supervision.” Emotional & Behavioural Difficulties 6 (2): 91-101.
White, Kristen L. 2001. “Revolution for the Human Spirit.” Organization Development Journal 19 (2): 47-57.
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