Digital Literacy ServicesatHennepin County Libraries
Technology Literacy Collaborative
June 13, 2013 – Natalie Hart
PUBLIC ACCESS COMPUTERS• 1910 PUBLIC ACCESS COMPUTERS at 41 libraries
• TECHNOLOGY CENTERS – 8 LocationsBrookdale Eden PrairieFranklin HosmerRidgedale SouthdaleMinneapolis Central North Regional
• LAPTOP CARTS at 10 branches. 8-10 laptops per cart.
LIBRARY STAFF• ALL PUBLIC SERVICE STAFF • SOFTWARE TRAINERS – 2 FTEs
2012: 276 classes, 1454 attendees
• Library Technology Assistants (LTA) – 17.8 FTEs estimated.11 locations estimated:Brookdale Brooklyn Park Eden Prairie
Plymouth Golden Valley RidgedaleSouthdale St. Louis Park WestonkaMinneapolis Central Maple Grove
TRAINED VOLUNTEERS• COMPUTER TUTOR VOLUNTEERS – 17 Locations
Augsburg Park Brookdale Brooklyn ParkChamplin Edina East LakeGolden Valley Maple Grove NortheastPierre Bottineau Ridgedale Rockford Road Rogers Sumner Webber Park Westonka Minneapolis Central
Hours provided:2010 – 1482.752011 – 2582.52012 – 2834.75
• ADULT HOMEWORK HELP – 2 Locations Minneapolis Central and Sumner
Hours provided – 14.5 hours per week.
COLLECTIONS• ONLINE RESOURCES ON HCL’S WEBSITE
Computer Tutorials listed under Events & Classes tab on home page.
Adult Learning Center – for improving skills using Microsoft Office Suite.
Learning Express Library – known for test study guides, but has extensive software instruction, too.
• CIRCULATING MATERIAL – manuals, guidebooks, self-instructionBooks E-books MagazinesAudiobooks DVDs