Designing an Assessment CenterDesigning an Assessment CenterPresented By
23- Kajal Pai
34- Divya Sanil
37- Surekha Shet
41- Aditi Surlakar
51- Kshitija Desai
Essential Elements of an ACEssential Elements of an AC
• Job Analysis• Predefine competencies• Behavioral classification • Assessment techniques• Simulations • Observations• Observers • Recording Behavior• Reports • Data Integration
Determine Objectives
Job Analysis
Determine Criteria
Select Assignments
Design the programDraw up a SchemeSelect Candidates Select Assessors
Assessment CenterInstruct Candidates Train assessors
Evaluate, Report and
Inform
Step by Step Implementation of The A/C
Stage 1: Pre-planningStage 1: Pre-planning
Identify need CommitmentObjectivesEstablish policy
Stage 2: Development of ProcessStage 2: Development of Process
Conduct job analysis Identify simulations Design process Design format Training
Stage 3: ImplementationStage 3: Implementation
Pilot/refinementRun Centers
Stage 4: Post-ImplementationStage 4: Post-Implementation
Decision MakingProvide feedback Monitoring
Objective of our Assessment CentreObjective of our Assessment Centre
“Potential Appraisal“Potential Appraisal “ “
Role - Team Leader
Key Deliverables- Behaviour Related
Managing people Managing the customer Managing the business
CompetenciesCompetencies Identified & Defined Identified & Defined Thinking Cluster
Problem AnalysisPlanning and Managerial ControlStrategic Thinking
Achievement Cluster
Customer OrientationDrive for Results
Interaction Cluster
Interpersonal AbilityCommunicationInnovation & Creativity
Measurement ScaleMeasurement Scale Frequency of Behaviour
Quality of Behaviour
Rating Frequency QualityR0 Demonstrates qualifying
behavior seldomDemonstrates high developmental needs in order to meet the criteria
R1 Demonstrates qualifying behavior often
Demonstrates some developmental needs in order to meet the criteria
R2 Demonstrates qualifying behavior frequently
Demonstrates acceptable level of attainment against the criteria
R3 Demonstrates qualifying behavior very consistently
Demonstrates outstanding level of attainment against the criteria
Role Competency Matrix Role Competency Matrix
Competencies
Team Leader (Minimum Required rating)
Problem Analysis R2
Planning and Managerial Control R1
Strategic Thinking R1
Customer Orientation R1
Drive for Results R1
Interpersonal Ability R2
Communication R2
Innovation and Creativity R2
Assessment Center Process Using Assessment Center Process Using ORCEORCE
Microsoft Office Word 97 - 2003 Document
ORCEORCEAssessors Observing and Recording Behavior ( O &
R)Step 1: Record
Step 2: Reduce
Step 3: Reflect
Documentation – Classifying Behavior (C)
Evaluate Behavior (E)
Assessment Tools Used:Assessment Tools Used:
◦In basket Exercise◦Case Study◦Ranking Exercise◦Business Games◦Leaderless Group Discussion
Tools & CompetenciesTools & Competencies
Competency CoveredExercise
Problem Analysis
Planning and
Managerial Control
Strategic Thinking
Customer Orientation
Drive for Results
Interpersonal Ability
Communication
Innovation and
CreativityRanking * * * *
In Basket * * * *
Business Game
* * *
*
Case Study
* * *
*
Leaderless Group Discussion
*
* *
Behavioural Event InterviewBehavioural Event Interview
Competency based Interview
Critical incident in past
Behavior
Competency
HOW
WHY
Assessor Rating Sheet
Microsoft Excel Worksheet
Integration & Pen PictureIntegration & Pen PicturePen Picture is the detailed description of the
observations of the assessors.
It provides a Summary of all the exercises & the competencies displayed by the participation.
It is prepared by a Primary Observer after Integration with other assessors
Microsoft Office Word 97 - 2003 Document
Feedback & Competency Feedback & Competency Development GuideDevelopment Guide
Step 1.Identify and Prioritize your competency gaps
Step 2.Recognize and understand the competency
Step 3.Identify how the competency fits within the context of your job
Step 4. Plan and experiment, Practice
Return on InvestmentReturn on Investment
Microsoft Excel Worksheet
Thank You