Softmart’s guide to De-Mystifying Software Softmart’s guide to De-Mystifying Software Licensing; Getting Your Money’s WorthLicensing; Getting Your Money’s Worth
ByByNathan Pheiffer – Softmart Field Account RepresentativeNathan Pheiffer – Softmart Field Account Representative
Ross Ramsdell - Softmart Inside Account ManagerRoss Ramsdell - Softmart Inside Account ManagerVince Allison – Microsoft Specialist and International Alliance Vince Allison – Microsoft Specialist and International Alliance
ManagerManagerBruny Papp- General Manager of Partner DevelopmentBruny Papp- General Manager of Partner Development
AgendaAgenda Introductions Introductions
Softmart OverviewSoftmart Overview
Review Licensing OptionsReview Licensing Options License or License & Software AssuranceLicense or License & Software Assurance
Purchasing OptionsPurchasing Options OEM/RetailOEM/Retail Open License ProgramOpen License Program Select License ProgramSelect License Program Enterprise Agreement (EA)Enterprise Agreement (EA)
Questions/Next StepsQuestions/Next Steps
#By the NUMBERS — how Softmart measures up
‘821982 Softmart is founded
‘931993 Softmart is the first to sell a Microsoft Select Agreement
nineteen ninety-four
1994 Softmart is the first to sell a customized Microsoft Enterprise Agreement
‘961996 Softmart starts selling hardware
1999
wwwSoftmart was the first to sell volume licensing through the Internet
name1,700Brands
249,997249,998249,999
250,001250,002250,003250,004
250,000SKUs
66Softmart sells from North America to South America, from Europe to Asia,
including Africa and Australia
Continents:
All 0SIC industries1
AGRICULTURE, FORESTRY & FISHING
MINING
CONSTRUCTION
MANUFACTURING
TRANSPORTATION & PUBLIC UTILITIES
WHOLESALE TRADE
RETAIL TRADE
FINANCE, INSURANCE & REAL ESTATE
SERVICES
PUBLIC ADMINISTRATION
GOVERNMENT Federal, state, local & academic
USA
one hundredSoftmart’s customers are included on the Fortune and Forbes top 100 lists
100
250>250 IT seatsSoftmart specializes in the midsize market
250< 250 IT seatsSoftmart has a special small business unit
SBA19.102Softmart is classified as a Small Business
55…easy to understand
Business Benefits1
…easy to buy2
…easy to manage3
…easy to implement4
…easy to use5
…easy to understand
1
… easy to understand
SOFTWARE VENDOR SPECIALISTS Microsoft
AdobeNovellSymantecIBMAnd many other
publishers
1
$213,000identified by the “Software Needs Analysis” for Lewistown Hospital – 335 seats
… easy to understand1
savings
a case history
… easy to understand1
HARDWARE VENDOR SPECIALISTS Hewlett-Packard
DellIBMAppleSonyAnd many other
manufacturers
Upgrades + 10%identified by the “Hardware NeedsAnalysis” for Marrs Printing
… easy to understand1
a case history
…easy to buy
2
Proposals
Price Quotations &
Purchase Approvals
… easy to buy2
of Panasonic use Softmart because of the “Gatekeeping” approval process
4 divisions
a case history… easy to buy2
Order by Web,
E-Procurement, E-Mail, Fax or Phone
… easy to buy2
…easy to manage
3
LICENSE TRACKING
CUSTOMIZED REPORTING
ASSET MANAGEMENT
CONTRACT RENEWALS & UPDATES
… easy to manage3
LICENSING TRACKING Inventory the number of owned licenses and the manner in which they are deployed
… easy to manage3
566,000for the U.S. Army
… easy to manage3
a case history
Licensing Components
CUSTOMIZED REPORTING
… easy to manage3
You can create reports based on your specific needs…By Purchase Order Numbers…By Ship-to-Locations…By Date…By Product Classifications…even by Brand Names.
32
Team Name
Invoice/Ship Date
Manufacturing Name
Quantity
Order Number
Invoice Line Number
Contact
SKUs
MSRP
Extended Price
PO#
Period (MMDDYY)
Manufacturing Part #
Product Description
Payment Method
Invoice #
Shipping Method
benefit from Softmart’s Customized Reporting
… easy to manage3
a case history
NFL Teams
ASSET MANAGEMENTSoftmart’s VeriCount An accurate inventory on the IT you’ve got
… easy to manage3
Up to
… easy to manage3
a case history
According to the IT industry research firm, Gartner, asset management can save up to 30% of an annual IT budget.
savings30%
CONTRACT RENEWALS & UPDATES
… easy to manage3
Softmart services include automatic contract renewals and updates. You’ll never miss an opportunity to maintain your discounts.
$12,000 savings for CIBA Vision on a IBM/Lotus renewal
… easy to manage3
a case history
…easy to implement
4
ConfigurationInstallationDeploymentIntegrationHelpdesk
… easy to implement4
… easy to implement4
a case history
$162,000 savings + $112,000 of FREE Software Assurance Benefits for Auxilium Pharmaceutical
…easy to use
5
… easy to use5
TrainingRefresher Courses
$37,000 training dollars
… easy to use5
a case history
for Valley Health System
“What’s in it for you?”
#1QUALITYASSURANCE
2 hours or lessfor price quotations
OUR GOAL
Order Processing: You get what you need, when you need it.
OUR GOAL
2 hours or less to call you back
OUR GOAL
is the average tenure for our customer service staff
9 years
Softmart Can Help You …take advantage of expert advice …buy smarter …maximize your time …inventory all of your IT assets …and save money!
We’d like to offer you a FREE Microsoft Licensing Analysis.
Microsoft LicensingMicrosoft Licensing
Licensing Options Have Been Licensing Options Have Been SimplifiedSimplified
Two options when purchasing softwareTwo options when purchasing software License OnlyLicense Only
Provides rights to current versionProvides rights to current version One-time purchaseOne-time purchase
OROR License & Software Assurance (L&SA)License & Software Assurance (L&SA)
Deploy new releases of Microsoft software as Deploy new releases of Microsoft software as soon as they become availablesoon as they become available
Access to additional benefits: ex: support, Access to additional benefits: ex: support, tools and trainingtools and training
Simplified license tracking and budgetary Simplified license tracking and budgetary planningplanning
Software Assurance FeaturesSoftware Assurance Features
Microsoft's SoftwareMicrosoft's Software
Assurance gives youAssurance gives you
automatic automatic Access to new Access to new
technologytechnology ProvidesProvides productivity productivity
benefits, support, benefits, support, tools, and trainingtools, and training to to help deploy and use help deploy and use software efficiently.software efficiently.
Both Desktop andServers
Spread Payments New Version Rights
TechNet Online Concierge Chat Corporate Error Reporting
WinPE eLearning
Desktop Servers
Home Use Program
Employee Purchase Program
Enterprise Source Licensing Program
Training Vouchers
Problem Resolution Support
Extended Lifecycle Hot-fix Support
Microsoft Reliability Services
Both Desktop andServers
•Spread Payments•New Version Rights
•TechNet Online Concierge Chat•Corporate Error
Reporting•WinPE
•eLearning
Desktop Servers
•Home Use Program
• Employee Purchase Program
• Enterprise Source Licensing Program
• Training Vouchers
• Problem Resolution Support
• Extended Lifecycle Hot-fix Support
•TechNet Plus
Desktop OfferingsDesktop Offerings
OfferingsOfferingsEnterprise Enterprise AgreementAgreement
ProductivityProductivity New Version RightsNew Version Rights
Spread PaymentsSpread Payments
Home Use Program (Office)Home Use Program (Office)
Employee Purchase ProgramEmployee Purchase Program
SupportSupport TechNet Online Concierge TechNet Online Concierge ChatChat
Premium ContentPremium Content
ToolsTools WinPEWinPE
Corporate Error ReportingCorporate Error Reporting
Enterprise Source Licensing Enterprise Source Licensing ProgramProgram
TrainingTraining eLearningeLearning
Training VouchersTraining Vouchers
Server Offerings*Server Offerings*
•Availability varies by offering and region.
SA required on both Server and CALs
OfferingsOfferings Enterprise Enterprise AgreementAgreement
ProductivityProductivity New Version RightsNew Version Rights
Spread PaymentsSpread Payments
SupportSupport Problem Resolution SupportProblem Resolution SupportWeb Support for Standard EditionWeb Support for Standard EditionBusiness Hour Telephone and Web Business Hour Telephone and Web Support for Enterprise EditionSupport for Enterprise Edition
TechNet Online Concierge ChatTechNet Online Concierge ChatPremium ContentPremium Content
TechNet PlusTechNet PlusManaged NewsgroupsManaged NewsgroupsTechNet Plus Subscription MediaTechNet Plus Subscription Media
Extended Lifecycle Hot-fix SupportExtended Lifecycle Hot-fix Support
Tools*Tools* WinPEWinPE
Corporate Error ReportingCorporate Error Reporting
TrainingTraining eLearningeLearning
Volume Licensing OverviewVolume Licensing Overview
OEM/RetailOEM/Retail
Open LicenseOpen License
Select License AgreementSelect License Agreement
Enterprise AgreementEnterprise Agreement
OEM/RetailOEM/Retail You cannot move the OEM license to another computerYou cannot move the OEM license to another computer
No network deployment/support (bits are different)No network deployment/support (bits are different) Retail / OEM without SA versions do Retail / OEM without SA versions do notnot include the include the
"Custom Installation Wizard" "Custom Installation Wizard"
You must activate each and every OEM/Retail copy of OfficeYou must activate each and every OEM/Retail copy of Office
In Microsoft Volume Licensing Programs the media is In Microsoft Volume Licensing Programs the media is different and does not require activation. With an OEM or different and does not require activation. With an OEM or Retail license, you can not use Volume Licensing media to Retail license, you can not use Volume Licensing media to re-image Office across your enterprise. re-image Office across your enterprise.
No secondary-use rights or downgrade rightsNo secondary-use rights or downgrade rights
OEM Licenses are not recorded for you. Therefore the OEM Licenses are not recorded for you. Therefore the customer must retain all OEM license documentation customer must retain all OEM license documentation
Open LicenseOpen License
10% discount off retail10% discount off retail
Licensing programs for companies with 5-50 desktopsLicensing programs for companies with 5-50 desktops
eOpeneOpen: Drives simplicity of software asset : Drives simplicity of software asset management. View Microsoft’s records of Open management. View Microsoft’s records of Open License status, licensee data, purchase/return details License status, licensee data, purchase/return details and authorization numbersand authorization numbers
Buy either License Only or L&SA and purchase at Buy either License Only or L&SA and purchase at time of deploymenttime of deployment
Select AgreementSelect Agreement 25-30% discount off retail pricing25-30% discount off retail pricing Three year agreement with MicrosoftThree year agreement with Microsoft
Application Pool- 1500 point requirementApplication Pool- 1500 point requirement System Pool- 1500 point requirementSystem Pool- 1500 point requirement Server Pool- 1500 point requirementServer Pool- 1500 point requirement
Purchase at time of deploymentPurchase at time of deployment
Buy either License Only or L&SABuy either License Only or L&SA
L&SA: spread payments over three yearsL&SA: spread payments over three years
Enterprise AgreementEnterprise Agreement 42% off retail pricing42% off retail pricing
Entry Level: 250 desktopsEntry Level: 250 desktops
Three year agreement and pricing direct from MicrosoftThree year agreement and pricing direct from Microsoft
Includes L&SA for the following:Includes L&SA for the following: Office ProfessionalOffice Professional Windows O/S UpgradeWindows O/S Upgrade Core CAL- (CALs for Exchange, Windows, SMS and SharePoint Core CAL- (CALs for Exchange, Windows, SMS and SharePoint
Portal Servers)Portal Servers)
LowerLower total costtotal cost ofof ownership.ownership. By standardizing on the enterprise platform, your total By standardizing on the enterprise platform, your total cost of ownership is reduced and workplace productivity cost of ownership is reduced and workplace productivity is improvedis improved
Enterprise Agreement cont.Enterprise Agreement cont. Three annual payments-simplified budgetary planningThree annual payments-simplified budgetary planning Lock in prices for three years at singingLock in prices for three years at singing
Includes rights to most current version of all products Includes rights to most current version of all products purchasedpurchased
True-up annuallyTrue-up annually
Add new products at any timeAdd new products at any time
SA benefits (over $150K value)SA benefits (over $150K value)
Simplified license trackingSimplified license tracking
Next StepsNext Steps
QuestionsQuestions
Need more information? Please Need more information? Please contact Nathan or Ross for additional contact Nathan or Ross for additional information.information.
Contact InformationContact Information
Nathan Pheiffer- Field Account ManagerNathan Pheiffer- Field Account Manager(281) 436-1228(281) 436-1228
[email protected]@softmart.com
Ross Ramsdell- Inside Account ManagerRoss Ramsdell- Inside Account Manager(610) 518-4117(610) 518-4117
[email protected]@softmart.com
Vince Allison- Microsoft Specialist and International Alliance ManagerVince Allison- Microsoft Specialist and International Alliance Manager(610) 518-4146(610) 518-4146
[email protected]@softmart.com
Bruny Papp- General Manager of Partner DevelopmentBruny Papp- General Manager of Partner Development(610) 518-4338 (610) 518-4338
[email protected]@softmart.com