Transcript
Page 1: Customer Service and School Communications
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If you would like a copy of today’s presentation …

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Customer service is a series of activities

designed to enhance the level of

customer satisfaction.

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- and it’s also - the feeling that

a product or service has met

the customers expectation.

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Communication is a process by which

information is transmitted from one

person to another and it elicits a response.

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Communication Skills

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