© 2014 SAP AG or an SAP affiliate company. All rights reserved. 1 Customer
Customer Master Presentation - Contents
Solution at a Glance
Solution in Detail
Package Deployment
Software Products and System Landscape
V4.607
Payments and Benefits Services for Employee Lanes
Learning Services for Employee Lanes
HCM Core Services for Employee Lanes
Time Management Services for Employee Lanes
Travel Management Services for Employee Lanes
Career and Development Services for Employee Lanes
Work Feed Content for Employee Lanes
HCM Core and Approvals Services for Manager Lanes
Career and Development Services for Manager Lanes
HCM Processes and Forms Services for Manager Lanes
Reporting Services for Manager Lanes
KPI Services for Manager Lanes
Work Feed Content for Manager Lanes
E-recruiting in manager self-service
HCM processes and forms in manager self-service
Human capital management core services in employee self-service
Time management in employee self-service
Payments and benefits in employee self-service
Travel management in employee self-service
Career and development in employee self-service
HCM core services and approvals in manager self-service
Performance management in manager self-service
Compensation management in manager self-service
Talent management in manager self-service
Reports in manager self-service
Reports based on operational data provisioning (ODP) in manager self-service
Integration to SuccessFactors
ESS/MSS with lanes ESS/MSS without lanes
Integration to SuccessFactors for Self-Service Lanes
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 3 Customer
At-a-Glance:
Business Requirement Solution
What is my pain?
What are my needs?
Solution description
Ready to run, a solution with fixed scope, predefined services at a predictable price with the flexibility for future extension
Learn more
SAP Employee and Manager Self-Service rapid-deployment solution
Time wasted by HR professionals on inefficient processes instead of time invested in
working on strategic HR goals
Employee frustration because of inefficient handling of easy HR requests
High costs for HR administrative tasks due to long cycle times, manual errors, poor data
accuracy, and duplicate data entries
Low HR process compliance, quality, and transparency
Jump-start your HR solution with software that enables incremental steps toward your
ultimate HR vision
Improve operational efficiency by automating processes, enabling HR staff to focus on
more mission-critical initiatives
Reduce personnel costs with lower administrative demands on your HR department
Increase self-sufficiency, giving employees access to personal information and better
support for collaboration
Streamline your HR processes quickly and efficiently
The SAP Employee and Manager Self-Service rapid-deployment solution enables
you to quickly and efficiently streamline your HR processes. Leveraging SAP
NetWeaver Business Client software, a SAP NetWeaver Portal component or a
Microsoft SharePoint portal, it gives your employees and managers Web-based
access to HR services.
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 5 Customer
Business challenges There is a solution
Streamline your HR processes quickly and efficiently
Time wasted by HR professionals on inefficient
processes instead of time invested in working on
strategic HR goals
Employee frustration because of inefficient handling of
easy HR requests
High costs for HR administrative tasks due to long cycle
times, manual errors, poor data accuracy, and duplicate
data entries
Low HR process compliance, quality, and transparency
The SAP Employee and Manager Self-Service rapid-
deployment solution enables you to quickly and efficiently
streamline your HR processes. Leveraging SAP
NetWeaver Business Client software, a SAP NetWeaver
Portal component or a Microsoft SharePoint portal, it gives
your employees and managers Web-based access to HR
services.
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 6 Customer
Business scope covered
SAP ERP® Human Capital
Management solution (on-premise)
SAP NetWeaver Portal
component
SuccessFactors HCM
Suite (Cloud) *
Goals
Workforce planning
Performance
Compensation
Succession
Analytics Recruiting Learning Jam
* The integration to
SuccessFactors refers to
documentation of how you
can link SuccessFactors
pages into employee and
manager self-service based
on single-sign-on and
SAML.This is possible with
SAP NetWeaver Portal and is
not included in the service.
Performance and succession
management
Learning Recruiting
Planning and
analytics HR
self-
services
Talent management
Scheduling and
deployment
Global HR
and payroll
Employee data
Organizational data
Competency data
SAP NetWeaver Portal or
Microsoft SharePoint
Portal or
SAP NetWeaver Business
Client software
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 7 Customer
Business benefits Measurable success
Reduce cost of HR administration
Increase efficiency and quality of HR processes
Reduce average time spent by employees on HR
issues
Increase employee satisfaction regarding HR services
Benefits for you
Jump-start your HR solution with software that enables
incremental steps toward your ultimate HR vision
Improve operational efficiency by automating
processes, enabling HR staff to focus on more mission-
critical initiatives
Reduce personnel costs with lower administrative
demands on your HR department
Increase self-sufficiency, giving employees access to
personal information and better support for
collaboration
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 8 Customer
Employee Self-Service with consumer-grade look and feel
New intuitive user interface, tailored to the employee role
Lanes for:
Work Feeds
My Services
Search
My Learning
My Info
Enhanced applications
Employee Profile - Card-based layout for Personal Profile, Talent, Compensation & Learning
Salary Statement - New card layout with enhanced features
Leave Request - Enhanced request including new Team Calendar, showing conflicts upfront
Team Calendar - Unified calendar for leave, travel, training, holidays, birthdays, anniversaries etc.
Workforce Viewer – Interactive view of the people in the organization
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 9 Customer
Manager Self-Service with consumer-grade look and feel
New intuitive interface, tailored to the manager role
Lanes for
Approvals
Work Feeds
My Team
My Team Services
Substitutions
My Favorite KPIs
My KPI Monitor
My Reports
Search
Enhanced applications
Team Calendar - Unified calendar for leave, travel, training, holidays, birthdays, anniversaries etc.
Leave Approval - Shows conflicts upfront in the Team Calendar
Time Sheet Approval – Displays an overview of pending time sheet approvals
Employee Profile - Card-based layout for Personal Profile, Talent, Compensation & Learning, graphical layout for Talent Grid &
Compensation, capability to record notes
Workforce Viewer – Interactive view of the people in the organization
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 10 Customer
SAP Fiori apps provide a simple, easy to use consumer-grade user experience that
work seamlessly across devices – desktop, tablet, or smartphone
The SAP Fiori Apps rapid-deployment solution enables you to quickly deploy and
configure a combination of Fiori transactional apps including a number of HR employee
and manager self-services. For further information, see service.sap.com/rds-fiori-apps
The apps that are compatible with employee and manager
self-services contained in the SAP Employee and Manager
Self-Service rapid-deployment solution are listed on the
Service Marketplace service.sap.com/rds-ess-mss
in the Compatible SAP HR Fiori Apps for Employee and
Manager Self-Services document
SAP Fiori Apps for employees and managers
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 12 Customer
Scope and benefits
The employee self-service component provides Web-
based access to HR services for every employee, resulting
in streamlined and automated HR processes. Employees
can access information, tools, and services to manage
their personal information and careers. They can, for
example, change personal information, record working
time, submit leave requests, view salary and total
compensation statements, enroll for benefits, and manage
their careers. In addition, employees can view and manage
all processes in which they are involved. A team calendar
showing team members absences and new birthday-and-
anniversary application facilitate team collaboration. The
scope of the self-services depends on the business
processes activated in the SAP ERP Human Capital
Management solution.
Improve operational efficiency by automating and streamlining processes and enabling managers and employees to collaborate
Improve employee productivity by enabling employees to manage their own information and processes, such as changing personal information and submitting leave requests
Improve employee satisfaction by increasing self-sufficiency and reducing dependency on the HR department
HCM Core Services for Employee Lanes:
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In the system
In the My Info lane, employees can choose their Employee Profile to check: General information such as time zone, work
center, email address, telephone number in the About lane
Organizational information such as position, job, line manager, organizational unit in the Organizational Assignment lane
In the My Info lane, the employee can update the following personal information in the Employee Profile: Personal data Address Communication data Bank details Family members and dependents Internal data Personal IDs (Asia only) Alternative names (Asia only)
Key functionality
HCM Core Services for Employee Lanes:
Employee profile
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 14 Customer
In the system
In the My Info lane, employees can use the Organizational Chart button to launch the Workforce Viewer to: Check other employees' basic data Send an e-mail to another employee Launch an action such as a travel request
In the Search lane, employees can search for organizational units, positions, employees etc.
In the My Services lane, employees can review their processes, including: Displaying an overview of all processes with
employee's involvement Displaying process details Withdrawing (canceling) open processes
In the My Services lane, employees can: View a team calendar View birthdays and anniversaries of team
members in a calendar
This scope item is mandatory for using employee self-services with lanes and SAP UI5.
Key functionality
HCM Core Services for Employee Lanes:
Team Calendar
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 15 Customer
Scope and benefits
Time management functionality in the employee self-
service component extends the processes for leave and
time recording to the employees’ desktops. Employees
benefit from intuitive Web transactions to record their
working time in a calendar, display time account balances,
and time account data. They can create leave requests
and display their leave overviews. In the interactive
calendar, employees can also display a team calendar,
birthdays and public holidays.
Allow employees to administer their own leave requests and time recording with a self-explanatory, fully integrated Web application
Time Management Services for Employee Lanes:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 16 Customer
In the system
In the My Info Lane, employees can: Display, create and cancel leave requests Display booked leave and recorded
working time
In the My Services Lane, employees can: View public holidays View time account balances Record working time View leave balance Display, create and cancel leave requests
Key functionality
Time Management Services for Employee Lanes:
Creating a leave request
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 17 Customer
Scope and benefits
Employees can use the open enrollment service to enroll
themselves and their dependents in benefits plans. In
addition, they can use the open enrollment print service to
print out their current enrollments and details about plans
for which they are eligible. Employees can change their
enrollment plan details in the printout and submit the new
details to their employer.
Allow employees to administer their benefit plans and view salary and total compensation statements in a self-explanatory, fully-integrated Web application
Payments and Benefits Services for Employee Lanes:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 18 Customer
In the system
In the My Info lane, employees can:
Display their salary statements and view total compensation statement
Enroll for benefits and print benefit election form for open enrollment
Maintain personal profile, including benefits information and dependents’ and beneficiaries’ data
View benefit plans participation
Key functionality
Payments and Benefits Services for Employee Lanes:
Salary statement
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 19 Customer
Scope and benefits
In the area of travel and expenses within the employee
self-service component, employees can maintain their
travel profile and submit travel requests, including the
specification of required travel services and requests for
trip advances. They can create travel plans and book
travel services as well as enter travel expense reports and
submit them for reimbursement.
Allow employees to manage their business trips and create expense reports based on the configured functionality in SAP ERP HCM Travel Management
Travel Management Services for Employee Lanes:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 20 Customer
In the system
In the My Services lane, employees can: Access the traveler work center Display, create and cancel travel
requests View the status of a travel request Create travel plans View the status of a travel plan Create expense reports Use an express expense sheet View the status of a travel expense report Cancel travel plans
Key functionality
Travel Management Services for Employee Lanes:
Travel services
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 21 Customer
Scope and benefits
Career and development functionality enables employees
to:
Search for new job opportunities and apply for a suitable
job
Carry out a self-assessment of their own performance
within a predefined performance period
Maintain their own talent profile, empowering employees
to develop their career
Empower employees to manage their career and development through self-service functionality
Career and Development Services for Employee Lanes:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 22 Customer
In the system
In the My Info lane, employees can: Check and edit their Employee Profile
including matching qualifications, missing qualifications and performance history
In the My Services lane, employees can: Access a "Career Cockpit" Maintain personal settings Maintain a talent profile Edit your candidate profile Perform a job search Apply for a job View and maintain appraisal documents
Key functionality
Career and Development Services for Employee Lanes:
Career and development services
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 23 Customer
Scope and benefits
Learning functionality enables employees to book courses,
browse a catalog of training courses, view a training
calendar, search for specific courses and view a profile
match-up between the employee’s qualification profile and
the position’s requirements. Employees can navigate to
particular courses and display details of courses including
course duration, percentage completed, location, and
language. Course offerings are classified as Classroom
Trainings, E-Learnings, Curriculums and Course
Programs.
Empower employees to manage their training and development through self-service functionality
Learning Services for Employee Lanes:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 24 Customer
In the system
In the My Learning lane, employees can: Browse a catalog of training courses and
book courses directly View a training calendar of booked
courses and available courses View the top 10 most popular training
courses Search for specific courses and filter on
aspects such as free seats, location or language
View a profile match-up between the employee's qualification profile and the position's requirements or the development plan
Display an overview of courses they are booked on and cancel bookings, if appropriate
Display a history of courses they have already completed
Key functionality
Learning Services for Employee Lanes:
Expanded “My Learning” lane
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 25 Customer
Scope and benefits
Work feeds are notifications that tell the employee about
an occasion or about a task that has to be performed, for
example, an incomplete time recording or expired
qualification.Employees can navigate directly from the lane
to the respective application from the work feeds.
Employees can also subscribe to or unsubscribe from the
feeds and clear work feeds in the expanded lane.
Automatically reminds employees of occasions or tasks they need to perform thus reducing the administrative burden on managers and HR specialists
Work Feed Content for Employee Lanes:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 26 Customer
In the system
In the Work Feeds Lane, employees can:
View work feeds, colored by priority and sorted by date
Navigate directly to the application to perform the outstanding task
Clear unwanted work feeds
Subscribe to and unsubscribe from work feeds
Key functionality
Work Feed Content for Employee Lanes:
Work Feeds for the employee
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 27 Customer
Scope and benefits
The manager self-service component provides Web-based
access to HR services for managers, resulting in
streamlined and automated HR processes. Managers can
access relevant employee information and the applications
needed to execute processes and make decisions about,
for example, compensation planning. In addition managers
can approve processes such as compensation increases,
leave requests, expenses and time sheets. It is also
possible to activate an option for managers to maintain
substitutes and substitution rules. These substitutions
apply for workflow tasks as well as for non-workflow based
tasks and applications. The scope of the self-services
depends on the business processes activated in the SAP
ERP Human Capital Management solution.
Improve operational efficiency by automating and streamlining processes and enabling managers and employees to collaborate
Improve manager productivity by enabling managers to manage processes for their team members, such as compensation and staffing activities
Help ensure HR process efficiency and effectiveness through definition of substitution rules – for example, during absence
HCM Core and Approvals Services for Manager Lanes:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 28 Customer
In the system
In the My Team lane, managers can: View an overview of their direct reports on
employee profile cards View team information such as organizational
units or positions Display detailed information about an individual
employee in their Employee Profile Make personal notes about an employee
including attachments and filter icons Send an e-mail to an employee Start processes on behalf of employees Start processes for an organizational unit Maintain employee data such as address, bank
details on behalf of employees Start processes for multiple employees such as
a special payment Compare several employee profiles
Key functionality
HCM Core and Approvals Services for Manager Lanes:
Expanded “My Team” lane
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 29 Customer
In the system
In the My Team Services lane, managers can: View a team calendar showing absences,
unapproved leave requests, absences to be deleted, birthdays and anniversaries, course bookings, travel requests, holidays, non-working days
Check team attendance View details of the organizational unit View and edit position information
In the Substitutions lane, managers can: Manage substitution rules by choosing a
substitute and assigning tasks at employee and team level
Switch between their own manager view and that of the manager they are substituting and perform the tasks assigned to them
Key functionality
HCM Core and Approvals Services for Manager Lanes:
Creating a substitution rule
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 30 Customer
In the system
In the Approvals Lane, managers can display and process approvals for: Leave requests Timesheets Clock in/clock out corrections Recruitment requisitions Travel requests Travel plans Travel expense reports
This service is mandatory for using manager self-services with lanes and SAP UI5.
Key functionality
HCM Core and Approvals Services for Manager Lanes:
Expanded “Approvals” lanes
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 31 Customer
Scope and benefits
Performance management functionality supports managers in viewing
and managing predefined and flexible performance management
documents, team goals, qualification profiles, and additional appraisal
documents.
E-recruiting functionality supports managers in recruitment activities,
including services for a requisition monitor, questionnaires for candidate
assessment, data overview of published job postings, overview of
requisition requests, creating a requisition request, or specifying a
substitute. The manager creates recruitment requisition requests and
monitors the recruiting process that he or she has initiated.
The talent management business functionality supports managers with
self-services for certain key steps in talent management, including talent
assessment, talent information talent profile and learning services for
employees.
Compensation management functionality supports managers in certain
key steps in compensation management, including compensation
planning, compensation approval, providing a planning overview,
compensation information and compensation comparison.
Managers can use self-service functionality to:
Start and complete the performance management processes of their employees including complete access to performance management functionality residing in the SAP ERP HCM solution.
Start the requisition request for job vacancies with complete access to e-recruiting functionality in the SAP ERP HCM solution and stay involved in all manager-relevant steps during the recruitment process.
Plan and finalize compensation management processes and activities, including complete access to compensation management functionality residing in the SAP ERP HCM solution.
Perform talent management related tasks and processes with complete access to talent management functionality residing in the SAP ERP HCM solution.
Career and Development Services for Manager Lanes:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 32 Customer
In the system
Performance management supports managers in the My Team Services lane, including: Maintaining and cascading team goals Assigning, reviewing, editing and approving
performance goals for employees Releasing appraisal documents Reviewing and assessing team goals and
employee performance Calibrating a team assessment Sending appraisal documents to employees for
final approval
E-recruiting supports managers in recruitment activities in the My Team Services lane, including Creating a recruitment requisition request Viewing their recruitment requisition requests Viewing published job postings Viewing the status of candidates assigned to
their recruitment requisition Assessing candidates and providing feedback Providing final feedback
Key functionality
Career and Development Services for Manager Lanes:
Performance management
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 33 Customer
In the system
Talent management supports managers in talent management activities in the My Team Services lane, including: Viewing talent information in the employee
profile (in the My Team lane) Viewing a competency matchup Performing the talent assessment of an
employee Maintaining the development plan of an
employee Viewing an employee talent profile Comparing the talent profiles of employees Maintaining an employee talent profile on
behalf of employee Assigning mandatory courses to an employee,
position or organizational unit Enrolling employees on courses
Key functionality
Career and Development Services for Manager Lanes:
Talent management
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 34 Customer
In the system
Compensation management supports managers in certain compensation management processes in the My Team Services lane, including: Viewing compensation profiles of employees Comparing short profiles of employees Performing compensation planning for
employees Viewing a compensation planning overview for
line managers Processing compensation planning
Key functionality
Career and Development Services for Manager Lanes:
Compensation planning
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 35 Customer
Scope and benefits
The forms using WebDynpro for the ABAP programming
language can be used to execute processes relating to
personnel administration and organization management.
They are integrated with the back-end system and update
HR master data, depending on the process workflow. The
standard sample forms are delivered for the manager role.
As an alternative to the forms using WebDynpro for ABAP,
you can use SAP Interactive Forms by Adobe.
Provide user-friendly forms to managers to start and manage organizational and employee related processes
HCM Processes and Forms Services for Manager Lanes:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 36 Customer
In the system
HCM processes and forms supports managers in administrative services, including Approve form-based processes started, for
example, by an HR administrator in the Approvals lane
Search for processes of employee in the My Team lane
Start process for employee in the My Team lane
Review employee forms in process in the My Team Services lane
Start process for my organizational units or positions in the My Team lane (WebDynpro ABAP forms only)
Review processes for my organizational units or positions in the My Team Services lane
Search for processes for my organizational units or positions in the My Team lane
Key functionality
HCM Processes and Forms Services for Manager Lanes:
People and Organization views in “My Team” lane
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 37 Customer
Scope and benefits
The reporting service provides managers with a single
point of access to launch their favorite reports. In the
expanded lane, they can see all available reports. Reports
are not deliverd by SAP and can be defined by the
customer.
Provide managers with instant access to reports for their areas of responsibility.
Reporting Services for Manager Lanes:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 38 Customer
In the system
Provides managers with a launchpad to
access favorite reports and all other
available reports.
Key functionality
Reporting Services for Manager Lanes:
“My Reports” lane
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 39 Customer
Scope and benefits
The My KPIs lane provides managers with an overview of
the manager’s favorite KPIs within their area of
responsibility. The coloring indicates the status of the
threshold for this KPI. The manager can open the
expanded lane to see all available KPIs, their current
values, how the thresholds are defined and trend graphs.
The KPI Monitor lane provides an overview of the status of
the KPIs for the manager’s area of responsibility. Only
KPIs with a defined threshold are tracked. The manager
can open the expanded lane to see the current value, how
the threshold is defined and a trend graph for each KPI.
The KPIs for these lanes are not delivered but must be
defined by the customer.
The My KPIs and My KPI Monitor lanes support managers in tracking the efficiency and effectiveness of HR processes.
KPI Services for Manager Lanes:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 40 Customer
In the system
In the My KPI and KPI Monitor lanes,
managers can view the status of their
KPIs at a glance and display more detail
in the expanded lane.
Key functionality
KPI Services for Manager Lanes:
“KPI Monitor” and expanded lane
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 41 Customer
Scope and benefits
Work feeds are notifications that tell the manager about an
occasion or about a task that has to be performed, for
example, an incomplete time recording for a team member
or closing the appraisal of an employee.Managers can
navigate directly from the lane to the respective application
from the work feeds. Managers can also subscribe to or
unsubscribe from the feeds and clear work feeds in the
expanded lane.
Automatically reminds managers of occasions or tasks they need to perform thus reducing the administrative burden on HR specialists and improving collaboration with team members
Work Feed Content for Manager Lanes:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 42 Customer
In the system
In the Work Feeds Lane, managers can:
View work feeds, colored by priority and sorted by date
Navigate directly to the application to perform the outstanding task
Clear unwanted work feeds
Subscribe to and unsubscribe from work feeds
Key functionality
Work Feed Content for Manager Lanes:
Work Feeds for the manager
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 43 Customer
Scope and benefits
Integration to SuccessFactors enables you to integrate
specific Web links/URLs in the SAP NetWeaver Portal
component if you operate employee and manager services
in a hybrid model. In this case, you can provide employees
and managers with access to the landing page as well as
SuccessFactors cloud-based services. If, for example, you
are using compensation management software by
SuccessFactors instead of on-premise–based
compensation management software, your managers need
to access the cloud-based solution from within their
manager self-services without being required to log in
twice. This integration is delivered through a single-sign-on
process that is provided by the SAP NetWeaver
technology platform. This scope item provides a reference
to the published cookbook. The integration is only
supported with self-services running in SAP NetWeaver
Portal.
Reference material for setting up hybrid employee and manager self-service scenarios to provide complete access to HR functionality independent of where the application resides
Integration to SuccessFactors for Self-Service Lanes:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 44 Customer
In the system
The process flows covered depend on
which SuccessFactors applications are
being used.
The integration included here does not
provide process integration but refers to
an explanation of how you can link
SuccessFactors pages into employee
and manager self-service based on
single-sign-on and SAML.
Key functionality
Integration to SuccessFactors for Self-Service Lanes:
UI integration to SuccessFactors
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 45 Customer
Scope and benefits
The employee self-service component provides Web-
based access to HR services for every employee, resulting
in streamlined and automated HR processes. Employees
can access information, tools, and services to manage
their personal information and careers. They can, for
example, change personal information, record working
time, submit leave requests, view salary and total
compensation statements, enroll for benefits, and manage
their careers. In addition, employees can view and manage
all processes in which they are involved. A team calendar
showing team members absences and a new birthday-
and-anniversary application facilitate team collaboration.
The scope of the self-services depends on the business
processes activated in the SAP ERP Human Capital
Management solution.
Improve operational efficiency by automating and streamlining processes and enabling managers and employees to collaborate
Improve employee productivity by enabling employees to manage their own information and processes, such as changing personal information and submitting leave requests
Improve employee satisfaction by increasing self-sufficiency and reducing dependency on the HR department
HCM core services in employee self-service:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 46 Customer
In the system
Personal information – enables employees to update their personal profile, including: Personal data Address Bank information Family members and dependents Communication Internal data Personal IDs (Asia only) Alternative names (Asia only)
My Processes - enables employees to review their processes, including: Displaying an overview of all processes with
employee's involvement Displaying process details Withdrawing (canceling) open processes
My Team information – enables employees to View team calendar View birthdays and anniversaries of team
Key functionality
HCM core services in employee self-service:
Personal profile
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 47 Customer
Scope and benefits
Time management functionality in the employee self-
service component extends the processes for leave and
time recording to the employees' desktops.
Employees benefit from intuitive Web transactions to
record their working time in a calendar, display time
account balances, and time account data. They can create
leave requests and display their leave overviews. Intuitive
calendars are available for time entry, public holidays,
team member absences, or birthdays.
Allow employees to administer their own leave requests and time recording with a self-explanatory, fully integrated Web application
Time management in employee self-service:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 48 Customer
In the system
Time management in employee self-service enables employees to: View a public holiday calendar View a team calendar Create leave requests Display a leave overview and cancel
leave requests View time account balances Record their working time in an
interactive calendar view
Key functionality
Time management in employee self-service:
Recording working time with calendar UI
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 49 Customer
Scope and benefits
Employees can use the open enrollment service to enroll
themselves and their dependents in benefits plans. In
addition, they can use the open enrollment print service to
print out their current enrollments and details about plans
for which they are eligible. Employees can change their
enrollment plan details in the printout and submit the new
details to their employer.
Allow employees to administer their benefit plans and view salary and total compensation statements in a self-explanatory, fully-integrated Web application
Payments and benefits in employee self-service:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 50 Customer
In the system
Pay and benefits - enables employees to:
Display their salary statements and view total compensation statement
Enroll for benefits and print benefit election form for open enrollment
Maintain personal profile, including benefits information and dependents’ and beneficiaries’ data
View benefit plans participation
Key functionality
Payments and benefits in employee self-service:
Total compensation statement
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 51 Customer
Scope and benefits
In the area of travel and expenses within the employee
self-service component, employees can maintain their
travel profile and submit travel requests, including the
specification of required travel services and requests for
trip advances. They can create travel plans and book
travel services as well as enter travel expense reports and
submit them for reimbursement.
Allow employees to manage their business trips and create expense reports based on the configured functionality in SAP ERP HCM Travel Management
Travel management in employee self-service:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 52 Customer
In the system
Travel and expenses - enables employees to plan their travel, including: Accessing the traveler work center Creating travel requests Creating travel plans Creating expense reports Using an express expense sheet Opening a travel profile Unlocking a personnel number Deleting travel requests Canceling travel plans
Key functionality
Travel management in employee self-service:
Traveler Work Center
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 53 Customer
Scope and benefits
Career and development functionality enables employees
to:
Search for new job opportunities and apply for a suitable
job
Carry out a self-assessment of their own performance
within a predefined performance period
Maintain their own talent profile, empowering employees
to develop their career
Empower employees to manage their career and development through self-service functionality
Career and development in employee self-service:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 54 Customer
In the system
Career and development - enables employees to use certain services from recruiting, talent management, and performance management, including: Viewing and maintaining appraisal
documents Maintaining a talent profile Accessing a “Career Cockpit" Performing a job search Maintaining a candidate profile Applying for a job (using a reference
code) Maintaining personal settings
Key functionality
Career and development in employee self-service:
Career and development self-services
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 55 Customer
Scope and benefits
The manager self-service component provides Web-based
access to HR services for managers, resulting in streamlined
and automated HR processes. Managers can access relevant
employee information and the applications needed to execute
processes and make decisions about, for example,
compensation planning.
Organizational management services enable managers to
display organization and position profiles for the levels of the
organization structure within their areas of responsibility as
well as maintain position details.
Managers also have the possibility to maintain substitutes and
substitution rules. These substitutions apply for workflow tasks
as well as for non-workflow-based tasks and applications.
The scope of the self-services depends on the business
processes activated in the SAP ERP Human Capital
Management solution.
Improve operational efficiency by automating and streamlining processes and enabling managers and employees to collaborate
Improve manager productivity by enabling managers to manage processes for their team members, such as compensation and staffing activities, and perform organization-related tasks and processes with complete access to organizational data residing in the SAP ERP HCM solution
Improve manager satisfaction by increasing self-sufficiency and reducing dependency on the HR department
HCM core services and approvals in manager self-service:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 56 Customer
In the system
Enables managers to:
View their organizational units
View and maintain position details
View team details
View employee data
Maintain an employee's profile on the employee's behalf
Compare up to 5 employees or organizational objects
Display team calendar e.g. for employees' birthdays and anniversaries
View team attendance
View time recording status of employees
Perform a competency matchup between an employee's qualifications and a given position
Define substitution rules and substitutes
View a deadline monitor to keep track of processes
Key functionality
HCM core services and approvals in manager self-service:
Manager’s home page
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 57 Customer
In the system
Define mandatory courses for specific employees, positions or organizational units
Enroll employees on courses
Process work items, for example, recruitment requisition requests
Maintain an employee list for travel processing
Approve travel requests and travel plans
Approve travel expense reports and express travel expense sheets
Approve leave requests
Approve time sheets
This service is mandatory for using manager self-service without lanes (in WebDynpro ABAP).
Key functionality
HCM core services and approvals in manager self-service:
Work Overview
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 58 Customer
Scope and benefits
Performance management functionality in the manager
self-service component supports managers in viewing and
managing predefined and flexible performance
management documents, team goals, qualification profiles,
and additional appraisal documents.
Managers can use self-service functionality to start and complete the performance management processes of their employees including complete access to compensation management functionality residing in the SAP ERP HCM solution.
Performance management in manager self-service:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 59 Customer
In the system
Performance management supports managers in:
Maintaining and cascading team goals
Assigning performance goals to employees
Releasing appraisal documents
Assessing team goals and employee performance
Key functionality
Performance management in manager self-service:
Maintaining team goals
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 60 Customer
Scope and benefits
Compensation management functionality supports
managers in certain key steps in compensation
management, including compensation planning,
compensation approval, providing a planning overview,
compensation information and compensation comparison.
Managers can use self-service functionality to plan and finalize compensation management processes and activities, including complete access to compensation management functionality residing in the SAP ERP HCM application.
Compensation management in manager self-service:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 61 Customer
In the system
Compensation management supports managers in certain compensation management processes, including: Viewing compensation profiles of
employees Comparing short profiles of employees Performing compensation planning for
employees Viewing a compensation planning
overview for line managers Processing compensation planning
Key functionality
Compensation management in manager self-service:
Compensation planning
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 62 Customer
Scope and benefits
E-recruiting functionality supports managers in recruitment
activities, including services for requisition monitoring,
questionnaires for candidate assessment, data overview of
published job postings, overview of requisition requests or
creating a requisition request. The manager creates
recruitment requisition requests and monitors the recruiting
process that he or she has initiated.
Managers can use self-service functionality to start the requisition request for job vacancies with complete access to e-recruiting functionality in the SAP ERP HCM solution. They stay involved in all manager-relevant steps during the recruitment process.
E-recruiting in manager self-service:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 63 Customer
In the system
E-recruiting supports managers in recruitment activities, including Creating a recruitment requisition request Viewing their recruitment requisition
requests Viewing published job postings Viewing the status of candidates
assigned to their recruitment requisition Assessing candidates and providing
feedback Providing final feedback
Key functionality
E-recruiting in manager self-service:
Creating a recruitment requisition
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 64 Customer
Scope and benefits
The talent management business functionality supports
managers with self-services for certain key steps in talent
management, including talent assessment, talent
information, and talent profile.
Managers can use self-service functionality to perform talent management related tasks and processes with complete access to talent management functionality and data residing in the SAP ERP HCM solution.
Talent management in manager self-service:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 65 Customer
In the system
Talent management supports managers in talent management activities, including: Viewing a competency matchup Performing the talent assessment of an
employee Maintaining the development plan of an
employee Viewing an employee talent profile Comparing the talent profiles of employees Maintaining an employee talent profile on
behalf of employee
Key functionality
Talent management in manager self-service:
Talent management
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 66 Customer
Scope and benefits
The forms using WebDynpro for the ABAP programming
language can be used to execute processes relating to
personnel administration and organization management.
They are integrated with the back-end system and update
HR master data, depending on the process workflow. The
standard sample forms are delivered with this package for
the manager role.
As an alternative to the forms using WebDynpro for ABAP,
you can use SAP Interactive Forms by Adobe.
Provide user-friendly forms to managers to start and manage organizational and employee related processes
HCM processes and forms in manager self-service:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 67 Customer
In the system
HCM processes and forms supports managers in administrative services, including: Maintain and approve work items Start process for employees Search for processes of employee Review employee forms in process Start process for my organizational units
or positions (WebDynpro ABAP forms only)
Review processes for my organizational units or positions
Search for processes for my organizational units or positions
Key functionality
HCM processes and forms in manager self-service:
Starting a process for an employee
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 68 Customer
Scope and benefits
The reporting service provides managers with a launchpad
to access standard real-time reports in SAP software, such
as employee data and time management, without the
requirement of setting up dedicated reporting applications.
Provide managers with instant access to real-time data for their relevant areas
Reports in manager self-service:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 69 Customer
In the system
Reports – Provides managers with a
launchpad to access standard SAP
reports for:
Employee data – for example, age and
gender, birthdays, entries and
terminations
Time management – for example,
absences quotas, attendance check,
attendances and absences
Education and training – for example,
attendance booking, budget comparison,
bookings with history
Key functionality
Reports in manager self-service:
Launch pad for standard reports
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 70 Customer
Scope and benefits
Managers have direct access to real-time reports, such as
personal data, organizational data, position overview,
attendance and absence quota overview, or overtime
overview.
Provide managers with instant access to real-time data for the relevant areas
Reports based on ODP in manager self-service:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 71 Customer
In the system
Reports based on operational data provisioning (ODP) - Provides managers with a launchpad to access employee list reports – for example: Personal data Organizational data Duration of organizational assignments in
company Position overview Attendance and absence quota overview Overtime overview
Key functionality
Reports based on ODP in manager self-service:
Launchpad for ODP reports
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 72 Customer
Scope and benefits
Integration to SuccessFactors enables you to integrate
specific Web links/URLs in the SAP NetWeaver Portal
component if you operate employee and manager services
in a hybrid model. In this case, you can provide employees
and managers with access to the SAP ERP Human Capital
Management solution as well as SuccessFactors cloud-
based services. If, for example, you are using
compensation management software by SuccessFactors
instead of on-premise–based compensation management
software, your managers need to access the cloud-based
solution from within their manager self-services without
being required to log in twice. This integration is delivered
through a single-sign-on process that is provided by the
SAP NetWeaver technology platform. This scope item
provides a reference to the published cookbook. The
integration is only supported with self-services running in
SAP NetWeaver Portal.
Reference material for setting up hybrid employee and manager self-service scenarios to provide complete access to HR functionality independent of where the application resides
Integration to SuccessFactors:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 73 Customer
In the system
The process flows covered depend on
which SuccessFactors applications are
being used.
The integration included here does not
provide process integration but refers to
an explanation of how you can link
SuccessFactors pages into employee
and manager self-service based on
single-sign-on and SAML.
Key functionality
Integration to SuccessFactors:
UI links to SuccessFactors
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 75 Customer
What’s included – Service scope
rapid deployment of SAP Employee and Manager Self-Service V4.607
Go live in as little as 10-12 weeks
Accelerators support each deployment activity.
With the rapid deployment of SAP Employee and
Manager Self-Service, customers can provide their
employees and managers access to applications and
services in a tailored consumer-grade interface, quickly.
The service enables companies to benefit from stream-
lined HR processes in just a matter of weeks.
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 76 Customer
What does SAP deliver? What do you have to do? Provide the IT infrastructure (servers)
Install the SAP applications
Provide a project manager, business subject matter experts and technical IT resources
Migrate the solution to the quality assurance and productive landscapes
Prepare, cleanse and migrate appropriate master and transactional data
Conduct the user acceptance testing
Conduct end-user training and change management
Provide post-go-live support
Service Scope Key deliverables
The delivery is separated into different parts and will be delivered with a combination of on-site and remote services
Initial scoping workshop to confirm predefined requirements
Provision of project documents: work breakdown structure, scope document, configuration documentation
Activation and unit test of pre-configured content
Support during testing phases
Knowledge transfer
Go-live support
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 77 Customer
Integration points in scope
Integration
Point From Product/
Solution
To Product/
Solution
Type
Description
Short
description of
Integration
Point
From SAP product
that integrates To SAP product
that integrates
Technical
nature of
integration
e.g. ALE
Longer description of scope of integration perhaps covering business
objects or data
Employee
master data
ERP ERP Application
integration
Communication infotype required for the self-services to be assigned
Organizational
structure
ERP ERP Application
integration
Reporting lines used for manager self-services
Further implementation requirements: The SAP ERP Human Capital Management components that
are accessed through self-services must be implemented as a prerequisite in order to apply the
scope of the rapid-deployment solution.
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 78 Customer
Service scope options for ESS/MSS with lanesModule Costs
Scope Options Required Scope Items / Functionality delivered
Foundation UI5-1 Mandatory for ESS/MSS with lanes (SAPUI5) FE0 Core Services for Employee Lanes
FE3 Core and Approvals Services for Manager Lanes
Option UI5-2 Optional for ESS/MSS with lanes (SAPUI5) FE1 Time Management Services for Employee Lanes
Option UI5-3 Optional for ESS/MSS with lanes (SAPUI5) FE2 Payments and Benefits Services for Employee Lanes
Option UI5-4 Optional for ESS/MSS with lanes (SAPUI5) FE4 Travel Management Services for Employee Lanes
Option UI5-5 Optional for ESS/MSS with lanes (SAPUI5) FE5 Career and Development Services for Employee Lanes
Option UI5-6 Optional for ESS/MSS with lanes (SAPUI5) FE6 Learning Services for Employee Lanes
Option UI5-7 Optional for ESS/MSS with lanes (SAPUI5) FG0 Work Feed Content for Employee Lanes
Option UI5-9 Optional for ESS/MSS with lanes (SAPUI5) FE7 Career and Development Services for Manager Lanes
Option UI5-10 Optional for ESS/MSS with lanes (SAPUI5) FE8 HCM Processes and Forms Services for Manager Lanes
Option UI5-11 Optional for ESS/MSS with lanes (SAPUI5) FE9 Reporting Services for Manager Lanes
Option UI5-12 Optional for ESS/MSS with lanes (SAPUI5) FI0 KPI Services for Manager Lanes
Option UI5-13 Optional for ESS/MSS with lanes (SAPUI5) FG9 Work Feed Content for Manager Lanes
Option SP Optional for SAP SharePoint Portal Microsoft SharePoint Add-on
A service scope option is a combination of scope that can be removed to reduce the service price of the rapid-deployment solution.
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 79 Customer
Service scope options for ESS/MSS without lanesModule Costs
Scope Options Required Scope Items / Functionality delivered
Foundation WDA-1 Mandatory for ESS/MSS without lanes (WebDynpro ABAP) F23 Core Services in Employee Self-Service
F43 Core Services and Approval in Manager Self-Service
Option WDA-2 Optional for ESS/MSS without lanes (WebDynpro ABAP) F40 Time Management in Employee Self-Service
Option WDA-3 Optional for ESS/MSS without lanes (WebDynpro ABAP) F25 Payments and Benefits in Employee Self-Service
Option WDA-4 Optional for ESS/MSS without lanes (WebDynpro ABAP) F26 Travel Management in Employee Self-Service
Option WDA-5 Optional for ESS/MSS without lanes (WebDynpro ABAP) F27 Career and Development in Employee Self-Service
Option WDA-7 Optional for ESS/MSS without lanes (WebDynpro ABAP) F29 Performance Management in Manager Self-Service
Option WDA-8 Optional for ESS/MSS without lanes (WebDynpro ABAP) F30 Compensation Management in Manager Self-Service
Option WDA-9 Optional for ESS/MSS without lanes (WebDynpro ABAP) F31 E-Recruiting in Manager Self-Service
Option WDA-10 Optional for ESS/MSS without lanes (WebDynpro ABAP) F32 Talent Management in Manager Self-Service
Option WDA-11 Optional for ESS/MSS without lanes (WebDynpro ABAP) F42 HCM Processes and Forms in Manager Self-Service
Option WDA-12 Optional for ESS/MSS without lanes (WebDynpro ABAP) F37 Reports in Manager Self-Service
Option WDA-13 Optional for ESS/MSS without lanes (WebDynpro ABAP) F44 Reports based on ODP in Manager Self-Service
Option SP Optional for SAP SharePoint Portal Microsoft SharePoint Add-on
A service scope option is a combination of scope that can be removed to reduce the service price of the rapid-deployment solution.
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 81 Customer
Which software is used?
SAP Solution Manager 7.0 Enhancement Package 1 or SAP Solution Manager 7.1
SAP Enhancement Package 7 for SAP ERP 6.0
HR renewal 2.0
SAP NetWeaver 7.40: Gateway / Web Dispatcher
Adobe Flash Player 9 or higher
Adobe Reader 9 or higher
For use of SAP NetWeaver Portal: SAP NetWeaver 7.4 Enterprise Portal
For use of SAP NetWeaver Business Client: SAP NetWeaver Business Client 4.0 for Desktop
For use of Microsoft SharePoint: Microsoft SharePoint, version 2013
For more detailed information, please refer to the software requirements document.
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 82 Customer
System landscape graphic
Microsoft SharePoint Portal
Employee/Manager
SAP NetWeaver
Business Client
Microsoft SharePoint Portal
SAP NetWeaver
Business Client
Microsoft SharePoint Portal
SAP NetWeaver
Business Client
SAP ERP Human Capital Management 6.0 with Enhancement package 7 and HR Renewal 2.0
Development Environment
SAP ERP Human Capital Management 6.0 with Enhancement package 7 and HR Renewal 2.0
Test Environment
SAP ERP Human Capital Management 6.0 with Enhancement package 7 and HR Renewal 2.0
Production Environment
SAP Solution Manager
SAP NetWeaver Portal SAP NetWeaver Portal SAP NetWeaver Portal
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 83 Customer
System landscape graphic
SAP NWBC Role
Employee/Manager
Microsoft SharePoint
Portal SAP NetWeaver
Portal
Launchpad
Configuration
SAP NetWeaver
Gateway 2.0
SAP Web
Dispatcher
EA-HR 608 SAP HR 608
SAP NetWeaver 740 Trusted RFC
Connection
HTTPS
HTTPS
SAP ENHANCEMENT PACKAGE 7 for SAP ERP 6.0
SAP NetWeaver
Business Client
WDA/UI5 Applications and Configuration layer
HCM Data/Business scenarios
Frontend
Backend
Upload
PFCG Role
To Portal
Relevant for self-services without lanes only (Web Dynpro ABAP)
© 2014 SAP AG or an SAP affiliate company. All rights reserved.
Thank You!
Contact information:
F name MI. L name
Title
Address
Phone number