Transcript
Page 1: Crm resolutions for customer service professionals

CRM RESOLUTIONS FOR SERVICE PROFESSIONALS

CRM Made Simple

Page 2: Crm resolutions for customer service professionals

We will not let any Service Request go

unattended

Page 3: Crm resolutions for customer service professionals

We will respond to a Service Request within Service Level

Page 4: Crm resolutions for customer service professionals

We will promise only what we can deliver & deliver what we have promised

Page 5: Crm resolutions for customer service professionals

We will update Case Status & details Immediately after each action

Page 6: Crm resolutions for customer service professionals

We will inform Customer of each action & closure

Page 7: Crm resolutions for customer service professionals

We will surprise our customers by delivering more and before

Page 8: Crm resolutions for customer service professionals

We will take confirmation & feedback on closure of case

Page 9: Crm resolutions for customer service professionals

Add new solutions to Knowledgebase

Page 10: Crm resolutions for customer service professionals

We will analyze case pipeline every week

Page 11: Crm resolutions for customer service professionals

We will treat our customers well - treat customers not as King – treat them as God.

Page 12: Crm resolutions for customer service professionals

About

DhruvSoft

Hyderabad - 500082, India

Email: [email protected]

Web: www.dhruvsoft.com

India: +91-97040-56000

USA: (646) 233 1121

CRM Consulting CRM Implementation CRM Support Technology

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